We suggest you to stay away from that hotel and their owners! Let me tell you our very bad experience with them. We made a reservation for 3 nights for wrong month, October instead of November. It was a good deal with no refund. We immediately found out our mistake and send them email asking to accept wrong reservation cancelation and accept the right one for November (exact dates!). We contact Agoda at the same time and they tried to call them, but they were unavailable (late evening hour). Next day we got email from Agoda that the hotel doesn't want to accept our cancelation request as they might not be able to sell the rooms anymore. After that we call the hotel and tried to explain that we choose the wrong month and send them email message few minutes after that, but they didn't listen at all. The receptionist was just keep telling us about their cancellation policy. After call we send them new message (email, facebook messenger, viber), because we thought they didn't understand us, but they didn't respond at all! We wanted to come to their place in November, but after that we rather choose other hotel with honest owners. There are many other nice places in Dhigurah. Because this hotel has totally unfair owners which just want to take your money! After that we found a lot of negative reviews about hotel on travel blogs and sites, so we were not the only one having bad experience with them……
My sister and me stayed here for 5 nights and it was the best time ever. Saneeh and his staff are the loveliest and kindest people. The rooms are very clean and beautiful. The breakfast was wonderful, everything you need:) We went snorkeling with Whale Sharks & Manta Rays and weren’t disappointed. One of a lifetime experience! The island is the most beautiful place we‘ve ever seen. Not many tourists, very quite and peaceful, a lot of nature & the beach is incredible. White sand, turquoise water, you can even spot baby sharks! If I return to the Maldives, I would immediately go back to Dhigurah and Dhigurah Retreat Beach. Thank you Saneeh for your generosity, help and kindness. You don’t meet people as him that often. Thank you!!!
I want thanks Mrs Aru, she is patient with me, before I arrive I ask si menu questions and she Gelo always in good mood. After Mr Saneeh welcome me in the pier, helping my with everything, the excursion to Whale Shark was my priority, and done at first try. So happy, but I’d not always like this. I wish you luck! Breakfast is more than enough, I think this place is good choose for the price. I had the room to the sand road next to recepción, was lovely. The receptionist Teti also very friendly. Chef also make my egg white omelette. I was happy too choose this place for me stay at this amazin lical islan, is the most beautiful island I see in Baa and Ari, the bikini beach is without ending and very paradise.
This is the place to be on Dhigurah - we have been treated like royalty by every single staff member, the location, price and quality of this resort is hard to top. We love it so much that we are extending our stay here! Saneeh has been so kind to us, he took us on a sunset catamaran tour for free, took us snorkeling with whale sharks and manta rays, gave us medicine because one of us got sick and beautiful Theti made us the most amazing soup to unblock the sinuses. The breakfast btw is also amazing - pancakes, eggs, sausage, toast - anything you’d like! Thank you for being so amazing everyone and making our stay so memorable!!
I booked the guest house for 7 nights for end of October. All the time the staff was very friendly and cooperative and helped me with all my questions. Unfortunatelly some hours before our flight, my son got sick and we couldn`t come. We canceled our stay and even though our cancelation was the same day of our arrival, they returned us all the money. Without complications. Thanks again. See us next time :)