Piekenierskloof Mountain Resort
N 7 Piekenierskloof Pass, Citrusdal 7340 South Africa
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#1 of 35 hotels in Citrusdal
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Escape to the breathtaking Piekenierskloof Mountain Lodge, situated in the Cederberg mountains and a mere two hours' drive from Cape Town. The lodge boasts 22 hotel rooms, 16 self-catering chalets, 2 quality conference rooms, the Kloof restaurant, ladies bar and guest lounge. Wakeup to the state of absolute relaxation, personalised service and elegance. Piekenierskloof Mountain Lodge is the ideal destination for business executive, the weary traveler or a family holiday.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Kids club
Conference facilities
Internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Kids' outdoor play equipment
Banquet room
Meeting rooms
Spa
BBQ facilities
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Afrikaans
Location
N 7 Piekenierskloof Pass, Citrusdal 7340 South Africa
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586Reviews5Q+A100Room tips
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If you are looking for a peaceful escape from the city, then this is the perfect spot. Beautiful views with good facilities. The self-catering unit are well equipped with everything you will need for a weekend away. I would just suggest you add some more equipment at the braai area because there is no axe or tongs to move the hot coals around. The only irritation for me was being expected to pay R75.00 to have wood delivered to the chalet. This should be an add on service to steal your guests' hearts. It is the small things that make the biggest impact in the hospitality industry. Thank you to Givanne, Caylin, Monique and Jenny for look after us.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 03 Oct 2023
Dear KyleA729 Congratulations on your anniversary and thank you for spending your special occasion at our resort. Thank you for taking the time to complete the Tripadvisor review. We value your feedback and have taken your comments and suggestions to heart. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got Married over the weekend and informed Piekenierskloof mountain reserve that we will be spending out honeymoon with you, We have been here before and loved it and thought that because it was such a nice experience that because they say they are a 4* accommodation that attention to detail would be important to the resort. They asked whether it was a special Occasion beforehand and I said yes it's our honeymoon, why did you ask that question if you were not. Intending on doing anything about it. It's our first time getting married and was a long route to get to this joyes place in our life. We could have chosen anywhere to go but we chose you as our relaxation holiday resort, There is many ways you could have at least attempted to make our arrival special. Reception said yes we know about you....That's it. When my husband said we are here for our honeymoon then only did they say congratulations, There was no welcome letter when we got to the accommodation, they could have folded the towels nicely, If they really wanted to be 4 star as they claim to be they could have at least given something nice to make the arrival memorable, instead of walkin into a copy booking form of someone else in the information file. You hear and experience of so many places that go out of their way to make a honeymoon special and was hoping you would provide the same experience. But instead we are just another guest occupying your premises for a week. This was really a gloomy start to our honeymoon, honestly I have been to many other DVC reserves before where they made extra effort without asking when they knew it was a birthday or anneversary during our stay there. If you want to stay and use your timeshare special occasion don't bother your just another number. …
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A lovely resort nestled in between the mountains. Wonderful room big, plus heating system in the floor (very nice ) , comfortable stay, beautiful views! Restaurant very good service and amazing food, cozy ambiance! Breakfast …. Overall good, except Monday where choices were limited, with no eggs and dried out, shriveled croissants! It looked like the rush of the weekend was only catered for! Big outside Terrasse ( smoking only in front of hotel entrance or down in garden area)👎 But an amazing stay overall!
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 24 Aug 2023
Dear Andreas, thank you for taking the time to complete the Tripadvisor survey. We value your feedback and comments and have taken your suggestions to heart. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
An enjoyable stay with scenic views. Spacious, comfortable and pleasant bedroom with underfloor heating that warms the room well especially on a cold winter’s night. Breakfast and dinner were well prepared and appetising. The drinks menu seemed pricey. Pleasant staff.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 16 Aug 2023
Dear ShailenR10 Thank you for your valued feedback and comments. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best place to relax, unwind and enjoy great food. The staff are also very friendly and professional.
We just spent three nights at Piekeneerskloof Mountain Resort. It is a great place to kick back and relax. The setting is beautiful and the views are amazing. The food is absolutely delicious and the portions generous. We will definitely be back to enjoy this amazing place.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 16 Aug 2023
Dear Discover595204 Thank you for sharing your valued feedback and kind comments. We are thrilled to see that you have thoroughly enjoyed your stay at our resort. We look forward to welcoming you back again soon. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed in room 205 at your hotel and I wanted to bring a few concerns to your attention. Firstly, there was an issue with the mattress in the room. The right side of the mattress was quite squishy and not as firm as the left side, which made it uncomfortable to sleep on. It felt like I was lying on a slant, which affected the quality of my sleep. Additionally, I was disappointed with the cleanliness of my room. It seemed that the housekeeping staff did not do a thorough job in tidying up. There were some areas that were not properly cleaned or attended to, which was quite noticeable and left a negative impression. Furthermore, I was disappointed with the temperature of the hot pool. It was advertised as a hot pool, but the water temperature was only 27 degrees Celsius, which was not warm enough to enjoy a comfortable swim. Even the indoor pool was colder than expected, and the water felt more lukewarm than heated. Moreover, the cleanliness of the indoor pool area and the pool itself was not up to the standards I would have expected. It was not a pleasing experience overall.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 24 Jul 2023
Dear FarAway52385666060 Thank you for taking the time to review our resort. We have noted your comments and have taken the matter up with our housekeeping department for immediate improvement. Regarding the indoor heated pool - the water temperature during winter, reaches a maximum of about 27/28 degrees. During summer when the ambiant temperature is higher, the temperature reaches about 30deg plus. The water is not from a natural warm spring and heat pumps are used to heat the water. Kind regards, Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I really enjoy our time here. Excellent service from the staff. Made us feel at home. The resport has such beautiful views from the chalets. The chalets have a fully equipped kitchen with a fireplace, braai, air con, DSTV, and wifi. Two full bathrooms. Shower bath combo. My only criticism is the mould in the shower area, and the shower bath tub was a mission to navigate very slippery even with the shower mat. I feel it would be better to just have a shower in the one bathroom. I'm not sure how elderly people manage getting in and out without falling because I slipped a few times. The restaurant is nice. There are so many activities for the kids, with an indoor heated pool. Outdoor pool, putt putt, archery, zip lining, table tennis, trampolines, and outdoor chess. We had a lovely time, and the kids were well entertained. We will definitely go back. In my mind, this was a wonderful winter holiday. …
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 24 Jul 2023
Dear Audsvz1, thank you for you valued feedback and comments. Kind regards, Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fabulous stay at the beautiful Piekenierskloof lodge. The staff were all amazing really going through it of their way to accommodate us with our kids. Food was great and we really enjoyed spending time in front of the cosey fire. The rooms are spacious clean and luxurious. It had all the creature comforts we love and a huge bed!
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Lots of parking available on the lodge grounds.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 16 Aug 2023
Dear Michaelp Thank you for your valued feedback and kind comments. We are thrilled to see that you have thoroughly enjoyed your stay at our resort and we look forward to welcoming you back soon. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful Resort, charging generator fee is absurd!!! I stayed for 3 nights and paid R195.00 for generator on check out. I could've used to purchase electricity at home. The hotel should account for that since the rates are expensive. Reception , available 24/7 but not answering calls that you are making using your own airtime. Tuck shop, don't even get me started. R35.00 for a liter of milk. Ridiculous, daylight robbery. Main pool cant be used as its ice cold, so only indoor pool can be used for all resort guest so you can imagine how dirty the water gets.
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Date of stay: May 2023
Value
Location
Service
Room Tip: Warm pool get crowdy as its the only pool you can actually use.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 16 Aug 2023
Dear Marilyn Thank you for your valued feedback. Your comments and suggestions have been taken to heart. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent the weekend at Piekenierskloof for our youngest sons 17th birthdays. The suite we stayed in was very comfortable and clean. The staff was amazing and friendly. My 2 sons thoroughly enjoyed the activities and Jowan the guide was very attentive and patient. The resort was not overcrowded at all and we could use all amenities without any issues. Will definitely be back in the near future. Would've loved to stay a little longer.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Estelle Horn, General Manager at Piekenierskloof Mountain Resort
Responded 16 Aug 2023
Dear johnsonmeganleeann60 Thank you for your valued feedback and kind comments. We are so happy to hear that you have enjoyed your special cellebrations at Piekenierskloof. Kind regards, Estelle Horn Assistant Custodian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCitrusdal
NUMBER OF ROOMS
15
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Claim Your ListingPIEKENIERSKLOOF MOUNTAIN RESORT - Now R 1 658 (Was R̶ ̶2̶ ̶5̶7̶1̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Citrusdal, South Africa) - Tripadvisor
Frequently Asked Questions about Piekenierskloof Mountain Resort
Which popular attractions are close to Piekenierskloof Mountain Resort?
Nearby attractions include Citrusdal Museum (6.3 km).
What are some of the property amenities at Piekenierskloof Mountain Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Piekenierskloof Mountain Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Piekenierskloof Mountain Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Piekenierskloof Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Piekenierskloof Mountain Resort?
Conveniently located restaurants include Kardoesie, Salome's Grapevine, and Piekenierskloof.
Are there opportunities to exercise at Piekenierskloof Mountain Resort?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Piekenierskloof Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Piekenierskloof Mountain Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Piekenierskloof Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Piekenierskloof Mountain Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.