We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have been here a few times and recently asked the question on here 'Was it closed?' and also complained about the impossibility of booking.
Well....we ended up at Bushveld Terrace instead but visited Hans Merensky twice during our stay in Phalaborwa. There appeared to...More
Response from Suzette M, Manager at Hans Merensky Hotel & SpaResponded 2 weeks ago
Thank you for your positive feedback as well as the concerns that you have raised. We don't take any feedback light hearted and I can assure you that we are working very hard to make Hans Merensky Hotel & Spa as it was before....More
I stayed at the resort in November 2017 and had a wonderful time. The management was friendly and attended to my needs promptly. The breakfast was superb and the dining room aptly designed. The resort has so many activities such as a golf course, spa...More
Seeing the reviews posted on Tripadvisor, made me afraid to visit this hotel, I saw many bad reviews. But when I arrived in that paradise, everything surprised me! My life is traveling and staying in various hotels around the world, so a bit I can...More
Response from Suzette M, Manager at Hans Merensky Hotel & SpaResponded 18 December 2017
We really appreciate your positive feedback. We are working very hard to keep all our guests happy and to make it feel like home when they are with us. We do hope that you will visit us again in the near future.
I currently have the pleasure of calling this golf resort Home while working in Palabora and can recommend it highly.
The ex-PGA course is well designed with some technical play required to keep your score down.
The accommodation is comfortable and well laid out with...More
We didn't stay at the hotel - instead we rented a private house within the Hans Merensky complex (and that house was lovely). The hotel lobby looks gorgeous - really nice architecture and finishes, but can't speak to the rooms. The restaurant is so pretty...More
Response from HansMerensky | Property representative |
Dear Mr Mashaba. On behalf of Hans Merensky Hotel & Spa we would like to apologise for the incident that you had at our hotel during your stay. We would like to address this incident in a proper way and would like you to... More
Dear Mr Mashaba. On behalf of Hans Merensky Hotel & Spa we would like to apologise for the incident that you had at our hotel during your stay. We would like to address this incident in a proper way and would like you to contact us so that we can understand what happened and to make sure that this never happens again. Regards - Marketing Manager Hans Merensky Hotel & Spa
Are you sure you want to delete this answer?
"I strongly recommend that hotel invest in better wi-fi connectivity as the signal strength is weak throughout..."