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DoubleTree by Hilton Cape Town Upper Eastside

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Traveller (622)
360
Panoramas (5)
Room & Suite (353)
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R 1 624
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#1 of 3 hotels in Woodstock
Location
Cleanliness
Service
Value
Travellers' Choice
Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the Estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. In accordance with the Hilton CleanStay regulations due to COVID-19, we have adhered to strict protocols and have a Standard Operating Procedure in place. Temporary operating times for Liberty's Restaurant are in place, as well as social distancing seating arrangements for small conferences as per the Government regulations. Contact us for further details.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Conference facilities
Banquet room
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Afrikaans

Location

31 Brickfield Road, Woodstock 7935 South Africa
DoubleTree by Hilton Cape Town Upper Eastside
1752Reviews34Q+A100Room tips
Traveller rating
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  • 33
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louise m wrote a review 19 Feb
25 contributions15 helpful votes
It’s a good hotel in an up & coming area just 10 minutes away from the city. Easy to get around with Uber (and cheap). Friendly helpful staff. We had a loft suite which was huge, very well set out and everything you need. There is a restaurant (good) and a bar on site with a shop and a couple of restaurants below in the precinct. I would recommend and stay there again for business or pleasure.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 6 days ago
Dear Louise Thank you for taking the time to do such a wonderful and detailed review! We do hope to welcome you back to our hotel in the near future. Best Regards Lindsay Barrett Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Florence V wrote a review Nov 2023
Aurora, Colorado323 contributions110 helpful votes
+1
Hotel's Favourite
We stayed here in Nov 2023 for 3 nights and were very impressed by the public areas and how sweet the staff is. Upon checking in, they thanked me for being a member and stated that breakfast was included due to my status. We were also informed that the next night was their city's portion for rolling blackouts, but to not worry since they have generators. I think the power was maybe out for 20 secs before the generators kicked in so the disruption was almost unnoticeable. The room was comfortable and quiet. It was a little dim, but that didn't bother us too much. Breakfast was amazing! I love chicken livers and since arriving on the continent, I have taken advantage of all the chicken liver offerings! But for those who are used to more "western" breakfasts, they have an omelette station, fresh patries, fresh fruit, and cured meats. The hubs really enjoyed having made-to-order omelettes every morning and said the smoked salmon was delicious! I went for the chicken livers and cooked beans because um, when in Rome and it's all so delicious. I think they switched between bacon and sausage in the mornings which were also delicious. Our server would also fill our coffee mugs and water bottles for us so we could explore the city all day. The hotel is close to the industrial fashion district so you can find some really cool clothes that are up and coming. Ubers are plentiful and arrive within 5 min of ordering one, but we really only waited 3 min max. I wish we could have tried the restaurants on the ground floor that were towards the entrance but we didn't have time nor the stomach real estate when we would come back to the hotel after exploring all day. There is also an ATM where you can get cash because if you're like me, you locked your passport in the room safe and it's needed for changing currency at the currency bureaus.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 23 Nov 2023
Dear Florence WOW! Thank you for taking the time to send us a detailed review and for the excellent rating, it is much appreciated! We do hope to welcome you back to our hotel in the near future. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AVRIL L wrote a review 03 Feb
Tenerife, Spain244 contributions87 helpful votes
Staff ate amazing across the board. The shuttle to the waterfront was really useful and drivers friendly and helpful. Breakfast had a good choice and good value. Evening meals and bar service good and reasonably priced which wS a bonus. Travel desk will orairport transfers or taxis wherever you want to go at good prices.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 3 weeks ago
Dear Avril Thank you so much for taking the time to review our hotel and for the excellent score! We do hope to welcome you back very soon. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PS P wrote a review Jan 2024
13 contributions9 helpful votes
Hidden gem with outstanding property/staff. Clean/safe and quiet. Loft rooms are enormous. Daily shuttle available to waterfront. Restaurant has trained chef and it shows in the presentation/food. There are two asian restaurants on site. Security is present and had no issues staying there twice in one month. UBER is absolutely stellar and very inexpensive. Fantastic laundry service (Crisp/Clean) half block away and they deliver @ no charge.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Fourth/fifth floor larger rooms. FANTASTIC laundry service (Crisp/Clean that drop off/delivers...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 3 weeks ago
Dear Michelle Thank you so much for taking the time to review our hotel and for the excellent score! We do hope to welcome you back very soon. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paula B wrote a review Dec 2023
Durban, South Africa124 contributions56 helpful votes
Love this hotel, always my go to when I'm on a business trip. My favourite is the lounge / bar area. Staff are friendly and remember you and what you drink. Food is tasty and they cater for vegetarian Rooms comfortable
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Relax in the bar area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 3 weeks ago
Dear Paula Thank you so much for taking the time to review our hotel and for the excellent score! We do hope to welcome you back very soon. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosa77 wrote a review Dec 2023
Haywards Heath, United Kingdom2 contributions
We had a loft room with 2 single beds downstairs. It was clean, had a/c & spacious rooms, and generator in the hotel so no problem with load shedding. Lovely and attentive staff. We didn’t eat at the restaurant so can’t comment on that but there is a lovely Cuban place across the street with amazing food at affordable prices.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 3 weeks ago
Dear Heath Thank you so much for taking the time to review our hotel and for the excellent score! We do hope to welcome you back very soon. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nastasha wrote a review Nov 2023
7 contributions
The hotel is located in the trendy woodstock area near all the cool markets and walking tours etc. The rooms are hilton standard comfort and the breakfast is really good, service was good, would recommend
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 23 Nov 2023
Dear Natasha, Thank you very much for taking the time to review our hotel and for the excellent score! We do hope to welcome you back in the near future, Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HelaMoodley wrote a review Oct 2023
1 contribution
Room and bathroom was extremely clean and hygienic. Bed was very comfortable and firm. My only dissatisfaction is the lack of shampoo, conditioner and shower gel in the refillable receptacles in the shower. The waiter who served us was not very proactive and had to keep looking for him. At breakfast there was no waiter to attend to us on entry to offer hot/coffee nor did anyone attend to us whilst in waiting. Service at breakfast and at the restaurant was substandard.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 18 Oct 2023
Dear Hela Thank you for taking the time to share your experience about your recent stay at our hotel. As a Blue Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments and feedback will help us as we continually work to improve our guest experience; all of which have been duly noted by Management and will be investigated and actioned accordingly. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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angelique wrote a review Oct 2023
9 contributions
After a 5 night stay we have mixed feelings. The hotel is beautiful, rooms are spacious and neat. The breakfast is delicious with a good variety. Ps try the chef's homemade gronola, it's delicious. Housekeeping made our rooms look like it's the first time we walk in everyday- thank you. Unfortunately, the service is not good in the morning at breakfast. The servers are incredibly rude and very reluctant to smile or make eye contact. We had to ask for plates and refills of butter and milk on several occasions and upon these requests we were rudly assisted. It just looks like 90% of the staff hates being here. One server that stood out above and beyond was Sibolekokuhle. She was the only one greeting with a smile and interacting with us. Please replace your jam containers on the bread counter as it just doesn't work. One night we came in after a long day just wanting two cappuccino's to relax, we ordered from Ben and didn't receive anything for 15 minutes. After I went out looking for the drinks they didn't even start making them and so I canceled the order. Overall extremely disappointed with the service in restaurant area, not what one expects after paying almost 3k a night. Thank you to the front desk for assisting. Hailey helped us with transportation from the airport, she is friendly and helpful.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 08 Oct 2023
Good day, Thank you so much for taking the time to review our hotel and sending us a detailed feedback report. We are truly sorry that we did not meet all your expectations for an exceptional stay; this is definitely not the norm and how we strive to operate. Please be assured that Management has taken note of all your comments and will investigate. We do hope to have an opportunity to welcome you back to our hotel in the near future to make it right, Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The World is My Oyster wrote a review Sept 2023
Orlando, Florida19599 contributions6985 helpful votes
Outstanding property with phenomenal staff! Everyone there welcomes you with a smile each and every day! I loved all the front desk ladies who were so helpful and professional each time we walked up to them! Rooms were extremely spacious, with all amenities necessary for a great stay! The views from the loft suites on the 5th floor were beautiful! The shower pressure is awesome, and the beds and pillows are very comfortable! Can't wait to be back again real soon!!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Brian Bowes, General Manager at DoubleTree by Hilton Cape Town Upper Eastside
Responded 17 Sept 2023
Dear Steve Thank you so much for taking the time to send us such a wonderful review and for the excellent rating! We do hope to have the opportunity to welcome you back very soon to our hotel. Best Regards Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,564 - R 2,259 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownWoodstock
NUMBER OF ROOMS
183
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DOUBLETREE BY HILTON CAPE TOWN UPPER EASTSIDE - Now R 869 (Was R̶ ̶1̶ ̶5̶2̶5̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Woodstock, South Africa) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Cape Town Upper Eastside
Which popular attractions are close to DoubleTree by Hilton Cape Town Upper Eastside?
Nearby attractions include Elves At Work (0.10 km).
What are some of the property amenities at DoubleTree by Hilton Cape Town Upper Eastside?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at DoubleTree by Hilton Cape Town Upper Eastside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Cape Town Upper Eastside?
Yes, secured parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Cape Town Upper Eastside?
Conveniently located restaurants include Pahari African Restaurant, Liberty's Restaurant and Bar, and El Greeyo Roastery & Coffee Shop.
Are there opportunities to exercise at DoubleTree by Hilton Cape Town Upper Eastside?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Cape Town Upper Eastside have airport transportation?
Yes, DoubleTree by Hilton Cape Town Upper Eastside offers airport transportation for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Cape Town Upper Eastside located near the city centre?
Yes, it is 1.0 km away from the centre of Woodstock.
Are any cleaning services offered at DoubleTree by Hilton Cape Town Upper Eastside?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Cape Town Upper Eastside offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Cape Town Upper Eastside?
The staff speaks multiple languages, including English and Afrikaans.