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The Isle of Benbecula House Hotel

Traveller (15)
Dining (2)
Room & Suite (2)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
61Reviews
15Photos
1Q+A
9Room tips
Traveller rating
  • 18
  • 15
  • 15
  • 5
  • 8
Time of year
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Language
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  • English
Popular mentions
Very convenient stay for our bird watching tour. Wonderful views of a short-eared owl flying back and forth for 15mins. Also views of hen harriers. Staff very friendly. Five types of vegetables with evening meal, lightly cooked so very enjoyable. Room was adequate.
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My stay here was a mixture of private vacation (2 nights) and a business meeting (3 nights). For the former, we were able to use the a la carte menus, but for the latter we had a limited group menu. The location by the main road toward South Uist is pleasant and there is ample
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Couldn't find a Restaurant only option but we just ate here and didn't stay. We were looking for accommodation during their closed season and it hadn't come up as an option. We arrived here quite early in the day as our day's walk was completed early afternoon to coincide with
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Response from CSSBDM, Manager at The Isle of Benbecula House Hotel
Responded 11 Jun 2018
Thank you very much for your feedback as we really appreciate you sharing your recent experiences. We strive to ensure guests have a positive visit in any capacity as we continually look at ways to improve our offering and your positive comments on food & drink reflects our approach. We will revisit our digital footprint to understand why you were unable to make contact and hopefully if you do return you will be able to do so online and book your next trip that includes our full hotel services offering. Kind regards Customer Service & Sales Team
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My husband and I called in for dinner, we hadn't booked but there were only a dozen or so people in the restaurant who had all been served. We were told (after standing waiting at the bar for a few minutes) that we couldn't have a table for about 40 minutes as there was a coach
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Response from CSSBDM, Manager at The Isle of Benbecula House Hotel
Responded 11 Jun 2018
Thank you very much for your feedback as we really appreciate you sharing your recent experience. Whilst we strive to ensure guests have a positive visit in any capacity we have clearly failed to meet with our aspiration to delight customers every time and apologise for disappointing you on this occasion.We will revisit our team in-house performance to avoid a repeat. In the meantime, we do hope you will reconsider coming back to visit us should you decide to return to Benbecula and have a more positive hospitality experience with us. Kind regards Customer Service & Sales Team
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excellent stay ken Macdonald and his staff were really on the ball nothing too much trouble for them, the food was superb we had a fish platter , highly recommended, the rooms were spacious and comfortable the hotel was in a quiet location
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Response from CSSBDM, Manager at The Isle of Benbecula House Hotel
Responded 11 Jun 2018
Thanks very much for your feedback, its always a pleasure when you and the 'gents' come sporting. Look forward to seeing you again next month. Kind regards Customer Service & Sales Team
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Previous
Album Categories
All photosTravellerDining Room & SuitePool & Beach
View at sunset around 10.15pm
The shower curtain could have done with a good bleaching.
"We had room 3, it has a great view of the sea and landscape."
"You may want to ask for a view"
"All good rooms."
"The wifi works in the ground floor lounge area but no where else - and even there the signal is poor"
"sea view worth it, try and get a larger room"
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LOCATION
United KingdomScotlandThe HebridesOuter HebridesBenbecula Island
NUMBER OF ROOMS
84
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