We stayed in the resort as a couple and everything from checking in to checking out went very smoothly. Great facilities with very good customer service. I can highly recommend the pool villas.We enjoyed the pools & private beach area.
Excellent hotel! Excellent service! Staff friendly, happy, nothing too much trouble. Exceptionally clean. We felt very safe. Great facilities. Pools beautiful. Breakfast and food choices excellent too. We will be definitely be back. We do not have anything bad to say.
Nora Buri is a fantastic resort hotel, with fabulous and courteous staff and great amenities. The views, the serenity, the space, the service… and nothing disappointed us. However, this review focuses on the wedding service, with our experiences dated to March 2019 (we have no idea how the pandemic has since left the hotel’s service). In fact, this review focuses mostly on the qualities of the wedding planner, Michelle, as she was what made all our hopes and visions come true. We were recommended Michelle as a wedding planner by a colleague, having had their wedding at Nora Beach. We had reached-out to numerous wedding planners in various destinations, however, Michelle’s response was the only one with speed and enthusiasm. Within minutes of meeting her on a video call, we knew she was capable of achieving everything we wished for and we trusted her. In the months leading-up to the wedding, we turned into the clients-from-hell, making all sorts of bespoke requests and rarely agreeing to the standard offerings. Despite this, Michelle took it in her stride and never became overtly frustrated with us. She listened to and respected all of the minute details we asked her to deal with, taking on board the significance that they held for us in making our day, OUR day. In the end, we had an almost fully-bespoke wedding, in which we had at least tweaked everything, but in the most part had fully customised the features, from the decoration to the musicians to the food, and Michelle even helped us to source very specific props for the ceremony and reception. We can’t imagine that many venues or planners would allow so much flexibility or accommodate so many changes into their own slick setup. Her regular, on-time, and reassuring communications kept us as close to calm as possible in the lead-up to our arrival at Nora Buri. Once there, her magic really became apparent, and we witnessed in her interactions with other staff just how respected she is, and how she operates with leadership and calm decisiveness. That’s not to say she is all-business; in-person, she is really warm, caring, genuine, and you see the playful glint in her eye. She’s great to be around. Her familiarity with the Samui community of wedding service providers is clearly second-to-none; all of our providers we chose to deal with directly, yet she knew them all well and was able to pick-up with them seamlessly and intuitively to our preferences. She conducted every component of the wedding day masterfully, and everything went to plan. She also made sure the hotel staff took great care of us prior to and even after the day. Some notable mentions, to indicate just how committed and caring she is: just days before the wedding, the bride wanted her nails re-done, and Michelle managed to get an immediate appointment at a salon and even arranged transport; even more special was the hours spent away from the hotel and at a clinic with us, while the bride was examined and treated for a kidney infection, with Michelle making all the arrangements for it all to be expedited to not impact the wedding. From start to finish, we spent so much time with Michelle; we ended-up feeling like she was a true friend and that we had a genuine bond, and we are in touch from time to time. We look forward to meeting her again one day. Whilst Michelle was the orchestrator extraordinaire, it wouldn’t have been so flawlessly special without the dedication of the hotel staff, at all levels. We knew that the staff had been briefed about who we and our guests were, and that we would be given extra-special attention, however, it was always delivered with an air of sincerity and genuine care to make sure we were happy. The staff who assisted in the wedding day were great in their presentation and attitude (none of them looked bored or spoiled our photos with odd expressions). We were on first name terms with many of the core staff, although it is now nearly three years later and we have forgotten those names, but their faces remain. The care and attention was so impressive. Nora Buri are a rarity in making sure that there are at least several days between weddings, sometimes a whole week, so that the special attention the wedding couple and guests receive is not diluted, and there is no risk of a ‘conveyor-belt wedding’ feeling. Choosing a hillside villa with its own pool and an obstructed view across to Mat Lang island is our top tip. Others in our party had poolside/beachside villas, but these didn’t have such magnificent views nor the tranquility.…
Great poolside villa for a family of three. COVID has impacted so many things on Samui, so it was great to arrive to a well preserved and presented villa, pool, and breakfast. The dinner at the barge was reasonably priced and excellently presented. If you are on Samui, and want that five star feeling, try Nora Buri.
Best service the food was really delicious. I really recommend their spa! I had the best aroma massage in Thailand…. Also the floating breakfast was so good u must order it. The staff are incredible and help you with whatever you need