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Traveller (3476)
Room & Suite (965)
Storyboard
Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(483 reviews)
“half board”(277 reviews)
“superior room”(221 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: 20% off
Hotel deals
Offers from Barcelo Santiago
Special Offer: 20% off
Hotel deals
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Reviews (6 725)
Filter reviews
4 283 results
Traveller rating
1 800
1 585
601
204
93
Traveller type
Time of year
LanguageEnglish
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1 800
1 585
601
204
93
Show reviews that mention
All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewslos gigantes cliffsold dogs new tricksplenty of sunbedsanimation teamrelaxing holidayreception staffthomson repplenty of choiceevening entertainmentlunch and dinner
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1 - 5 of 4 283 reviews
Reviewed 2 days ago via mobile

The hotel was amazing literally can't fault it. From the moment we got there we were rushed off to dinner before the restaurant closed and were asked to come back after to check in, which I thought was really nice. Upon check in we had...More

2  Thank marcush1256
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded yesterday

Dear Guest, Thank you very much for sharing with us your impressions about our Hotel and that you have enjoyed your holiday break with us. We also appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure...More

Hotel's Favourite
Reviewed 17 June 2018 via mobile

I really can’t fault the hotel, the staff delivered such great customer service and when we arrived we were greeted with a nice glass of bubbly. A gentleman then took us up to our room and took my suitcase and then showed us around. They...More

4  Thank xoxoxo97
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 21 June 2018

Dear Guest, Greetings from Barcelo Santiago! Thank you very much for your very kind review about your recent stay with us, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well...More

Reviewed 2 days ago

Pros- The good seaview-if you book one, nice location on the cliff, good wifi, the pool-area with all the view, the nice staff.Cons- Flies in resaurant, cockroahes in the room, The hotel needs a renovation Now.

Review collected in partnership with Barcelo Hotels & Resorts
4  Thank Jan E
Reviewed 3 days ago

After booking through First Choice and being looked after by Tui representatives, we arrived late into the night, early morning on our first day. We were kindly welcomed with champagne and given our key with a full breakdown of the main workings of the hotel....More

Review collected in partnership with Barcelo Hotels & Resorts
Thank ajjackson242
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded yesterday

Dear Guest, Thank you so much for your very detailed account of your time with us at Barceló Santiago. We're very happy that you discovered us and took the time to enjoy our beautiful facilities. We regret your disappointment for not being able to provide...More

Reviewed 3 days ago

This is a beautiful hotel. Lovely views, great facilities and staff. Great for both families and couples. The only thing which would make it any better would be to ask people not staying with children to leave the sun loungers around the kids pool for...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank SineadL54
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded yesterday

Dear Guest, Thank you so very much for your kind feedback about your recent stay with us at Barcelo Santiago. We are truly delighted to know that you have enjoyed your stay among us to the fullest. We thank you for your comment and feedback,...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$109 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3476)
Room & Suite (965)
Pool & Beach (433)
Dining (180)
Amenities (37)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Betchrider
15 August 2018|
AnswerShow all 4 answers
Response from Dominika Z | Reviewed this property |
Both but opposite hotel it’s a disco and live bands and karaoke
0
Votes
kel127
13 August 2018|
AnswerShow all 2 answers
Response from Phil B | Reviewed this property |
Look on the Hotel Web Site!!
0
Votes
DRISCOLLSBEST
12 August 2018|
AnswerShow all 7 answers
Response from bignath2018 | Reviewed this property |
No not at all, we always take a travel one.
0
Votes
Room Tips
"Ask for a quiet room"
Read review
"Even numbered rooms floor 4 or 5 for best view of Los Gigantes"
Read review
"Ask for a room with a sea view, has amazing views in both sunrise and sunset."
Read review
"Floors 1 to 4 for direct sea view."
Read review
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