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Big 5 Guest House

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Traveller (2)
Room & Suite (18)
Business Centre & Event Rooms (1)
Overview
2.5
5 reviews
  • Excellent20%
  • Very good0%
  • Average20%
  • Poor20%
  • Terrible40%
16 Jun 2017
“Bad Experience. ”
16 Jun 2017
“What a mess. ”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (5)
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Reviewed 17 June 2017 via mobile

The name has changed to Country Kitchen yet still advertised as Big 5 Guest House. I booked it through Booking.com which clearly states Breakfast included. Well to our surprise, breakfast is charged at an extra R80.00. There is an air conditioner in the room but...More

Thank robvanputten
Response from kelly g, Manager at Big 5 Guest HouseResponded 27 June 2017

Thank you for informing us. We are currently busy with renovations and working hard to resolve all these issues.

Reviewed 17 June 2017 via mobile

Dirty sheets, no adequate security, gates don't lock. Aircon in room no remote. Breakfast not included apparently after booking was made on booking. Com said that breakfast was included. False advertising in that there is no Wi-Fi. Also noisy as it is close to pubs...More

Thank Johan D
Response from kelly g, Manager at Big 5 Guest HouseResponded 28 June 2017

Thank you for informing us. We are currently busy with renovations and working hard to resolve all these issues.

About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$45 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (18)
Business Centre & Event Rooms (1)
Questions & Answers
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