We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sercotel Club Cayo Guillermo

Traveller (1567)
360
Panoramas (69)
Pool & Beach (534)

About

Location
Cleanliness
Service
Value
Located in Cayo Guillermo, this hotel is ideal for family holidays and the practice of water sports. Sercotel Club Cayo Guillermo is situated in a perfect place for kite surf lovers, due to the only in-that-site air streams, thus marking the difference with the rest of the hotels in the region. The hotel provides and guarantees an unquestionable atmosphere full of safety.
Read more
Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Children Activities (Kid / Family Friendly)
Concierge
Kids pool
Multilingual Staff
Outdoor pool
Paid Internet
Tennis Court
Wheelchair Access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Ocean View
Family Resort
HOTEL CLASS
819Reviews
2 101Photos
248Q+A
100Room tips
Traveller rating
  • 184
  • 301
  • 143
  • 92
  • 99
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Their check-in time is 4pm. There is a spot to leave your luggage but it is unsupervised. Rooms were clean, lots of windows, private porch & new AC unit with a remote control. Safe did not work properly, shower curtain was moldy, & grate in the shower was busted. Shower head
Read more
My bestie and I booked this trip last minute and have NO REGRETS. The staff was accommodating and friendly. They made our time in Cuba unforgettable. Not a day went by that we were not greeted with friendly faces. We met friends we would love to have for a life time. The
Read more
This was my sixth visit to Cuba, staying in resorts in the same price range as this hotel. This is the first time I have had so many complaints. I plan on returning to Cuba, but not to this hotel, for the following reasons: Our flight departing from Toronto to Cuba was canceled
Read more
My 3rd trip to Cuba & my 1st disappointing experience. Late check in for 3 of us arriving at 1230am - no food available for us from bar as promised. Thankfully we had packed snacks as no one had eaten since leaving Winnipeg @ 430pm. Room had 3 double beds which was a nice
Read more
I cant say enough about the entertainment staff at this resort. It was my first time in Cuba and i have to say that the entertainment staff was fabulous. They had myself, my daughters, my sister and my neice participating in so many fun activities We had a blast. Thank u Alex
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorSercotel Club Cayo Guillermo
The Ocean View at the Sercotel Club Cayo Guillermo
chambre
Photo provided by managementSercotel Club Cayo Guillermo
Vista Aérea
Bungalow #122
PreviousNext
12345676
Hey there! You are wondering about Sercotel . Well it is a beautifull quaint resort . Everything is in a short walking distance from your room .The beach is beautifull and the food is excellent. The staff are wonderfull .The rooms are really comfortable.There is always something going on either at the beach or the pool. We are going to be there april 10 for the 30th time.Ihope you make it there
0 votes
Show all answers
Yes this is true and it’s choppy for swimming when you do get out. Low tide is deep more quickly - take a leg buoy for kite surfer awareness
0 votes
PreviousNext
12345650
"this resort is great if you have any mobility issues. very easy access to the pool , bars, buffet and your room, all on one leve."
"Recommend upgrade to oceanfront room."
"Great beach front (Ocean view rooms) but windy most of the time. Ask for rooms closer to lobby as amenities are closer."
"Ocean front had beautiful rooms rooms"
"Avoid 540 and 539"
PreviousNext
12345620
PRICE RANGE
US$66 - US$140 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Allegro Club Cayo Guillermo
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Guillermo
NUMBER OF ROOMS
324
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing