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CERISE Chatou

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Traveller (47)
Room & Suite (10)
Dining (3)
Overview
2 rue Marconi, 78400 Chatou France See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Hotel
Family Rooms
Kitchenette
Multilingual Staff
Wheelchair Access
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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1 - 5 of 13 reviews
Reviewed 16 July 2018

The room itself is fine, trouble is the offerings. We had to beg them to clean our bathroom which wasn't done six nights into our stay. We had to take our towels to the reception to get clean ones, they simply didn't change them. There...More

Thank Richard B
Response from CERISEbyExhore, The CERISE Staff. at CERISE ChatouResponded 19 July 2018

Dear Richard, We are truly sorry that the facilities and level of service were not up to your expectations and would like to express our sincere apologies. Our guests’ satisfaction is our main priority and all comments are a source of progress for us. We...More

Reviewed 14 October 2017

This hotel is clean and represents good value for money. It's in a nice quiet area, but it's a little far from the RER. Great Wi-Fi (36Mbps). Breakfast is adequate but limited. Beds are comfortable, rooms have the space you'd expect.More

Thank BluebellGalway
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 16 October 2017

Dear BluebellGalway, What a delight to read your feedback! We are glad that you enjoyed your stay in our residence, CERISE Chatou, and especially our Wi-Fi. By the way we recently set the fiber to offer an excellent connection to our guests. We look forward...More

Reviewed 18 August 2016 via mobile

We spent 4 nights in this apartment hotel as this is closed to our future home in Croissy. Positive: - the apartment was spacey and comfortable with 2 bedrooms - staff was really polite and friendly, speaking well English - we were together with our...More

Thank Gábor G
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 9 February 2017

Dear Gabor G, Thank you for reviewing your stay at CERISE Chatou. Regarding your arrival we surprised by your comment, because our reception is opened 24/24 (it is only closed bewteen 12pm and 2:30pm the weekend and holidays). So we don't understand what happened. Nevertheless,...More

Reviewed 2 June 2016 via mobile

You should not stay here, if you don't have too. Poor location and inventory is really old and uncomfortable. Especially bathrooms are very oldfashioned. Breakfast is also not worth the money! Go to a bakery and enjoy famous french baguette!More

Thank Rafael M
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 7 June 2016

Dear Rafael M, We are sorry to know that you did not enjoyed your stay at CERISE Chatou. Regarding our location, we are in the heart of the Impressionist Country, 25 minutes away from the famous Champs-Elysées avenue thanks to the RER. On the other...More

Reviewed 6 September 2015 via mobile

No aircon (was on the top floor only, but broke 2 years ago), loo seat that wasn't attached to the loo (and never would do, as different fittings), shower didn't have a wall attachment, thin walls, slow lifts. Staff were good, and very helpful, pre...More

Thank WendoverWench
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Multilingual Staff
Breakfast Available
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$69 - US$153 (Based on Average Rates for a Standard Room)
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$153 (Based on Average Rates for a Standard Room)
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (47)
Room & Suite (10)
Dining (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
marshajose
18 July 2018|
AnswerShow all 2 answers
Response from CERISEbyExhore | Property representative |
Hello, If you faced an issue in the hotel, feel free to contact the reception staff. We look forward hearing from you. Best Regards The CERISE Staff.
0
Votes
Google Translation
dc0le
23 November 2017|
Answer
Response from CERISEbyExhore | Property representative |
Hello, CERISE Chatou is 23km from the place where the Ryder Cup will take place. We look forward o welcoming you during this great event! Best Regards. The CERISE Staff
0
Votes
Google Translation
Room Tips
"In summer get a back facing room as the sun cooks you without aircon"
K2728XArichardb
15 Jul 2018
Read review
"Pick another hotel"
Run_kitty_Run
28 Jun 2014
Read review
"Get one with a kitchenette."
RichardR398
07 Jan 2014
Read review
"Rooms are arranged in pairs to make two ambience apartments, with a smaller bedroom and a bigger living..."
NestorV134
04 Nov 2013
Read review
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