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CERISE Chatou

About
Location
Cleanliness
Service
Value
Located in the Yvelines, on the banks of the Seine, the Residence CERISE Chatou offers 64 rooms and apartments, spread over 4 floors. A pleasant and practical place where according to your mood, you can work, dine or rest. CERISE Chatou is a modern and comfortable hotel complex near La Defense business district. You can take your meal in one of our restaurants partner, within walking distance, deliver sack lunch for sale at the desk, or to make you deliver your meal in room (more information at the reception)
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Property amenities
Wheelchair Access
Multilingual Staff
Public Wifi
Breakfast Available
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Kitchenette
Good to know
HOTEL STYLE
Classic
Mid-range
Location
Full view
48Car recommended
Grade: 48 out of 100
54Restaurantswithin 0,5 km
3Attractionswithin 0,5 km
Reviews (73)
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1 - 5 of 15 reviews
Reviewed 1 week ago via mobile

It's ok but there are issues. The rooms are very tired with badly worn carpets, fittings and bathroom equipment. The TV was very old and low tech, 3 power sockets two of which are taken up by lighting and you have to unplug the TV...More

Date of stay: December 2018
Thank johnbN9001ZW
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 5 days ago

Dear JohnBN9001ZW, We are grateful to you for sharing your feedback. Regarding the appartment, please know that we are currently renovating our rooms. We replace the carpets by wooden floor. We noted your observation regarding the lack of sockets. Then, regarding the noise, we apologize...More

Reviewed 23 October 2018

I was cycling towards Paris, and needed a stop over near enough but far enough out. It also had to provide secure bicycle storage. The Cerise at Chatou was all of these things. I got a good welcome, was quickly sorted out with my room,...More

Date of stay: September 2018
Thank Vince S
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 24 October 2018

Dear Vince, Thank you for reviewing your stay in our residence. We shared your satisfaction with the whole team. We look forward to welcoming you again in Chatou, during your next cycling trip. Best regards. The CERISE Staff.

Reviewed 16 July 2018

The room itself is fine, trouble is the offerings. We had to beg them to clean our bathroom which wasn't done six nights into our stay. We had to take our towels to the reception to get clean ones, they simply didn't change them. There...More

Date of stay: July 2018
Thank Richard B
Response from CERISEbyExhore, The CERISE Staff. at CERISE ChatouResponded 19 July 2018

Dear Richard, We are truly sorry that the facilities and level of service were not up to your expectations and would like to express our sincere apologies. Our guests’ satisfaction is our main priority and all comments are a source of progress for us. We...More

Reviewed 14 October 2017

This hotel is clean and represents good value for money. It's in a nice quiet area, but it's a little far from the RER. Great Wi-Fi (36Mbps). Breakfast is adequate but limited. Beds are comfortable, rooms have the space you'd expect.More

Date of stay: October 2017
Thank BluebellGalway
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 16 October 2017

Dear BluebellGalway, What a delight to read your feedback! We are glad that you enjoyed your stay in our residence, CERISE Chatou, and especially our Wi-Fi. By the way we recently set the fiber to offer an excellent connection to our guests. We look forward...More

Reviewed 18 August 2016 via mobile

We spent 4 nights in this apartment hotel as this is closed to our future home in Croissy. Positive: - the apartment was spacey and comfortable with 2 bedrooms - staff was really polite and friendly, speaking well English - we were together with our...More

Date of stay: August 2016
Thank g_borg746
Response from CERISEbyExhore, The CERISE Staff at CERISE ChatouResponded 9 February 2017

Dear Gabor G, Thank you for reviewing your stay at CERISE Chatou. Regarding your arrival we surprised by your comment, because our reception is opened 24/24 (it is only closed bewteen 12pm and 2:30pm the weekend and holidays). So we don't understand what happened. Nevertheless,...More

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Questions & Answers
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marshajose
18 July 2018|
AnswerShow all 2 answers
Response from CERISEbyExhore | Property representative |
Hello, If you faced an issue in the hotel, feel free to contact the reception staff. We look forward hearing from you. Best Regards The CERISE Staff.
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Google Translation
dc0le
23 November 2017|
Answer
Response from CERISEbyExhore | Property representative |
Hello, CERISE Chatou is 23km from the place where the Ryder Cup will take place. We look forward o welcoming you during this great event! Best Regards. The CERISE Staff
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Google Translation
Room Tips
"In summer get a back facing room as the sun cooks you without aircon"
K2728XArichardb
15 Jul 2018
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"Pick another hotel"
Run_kitty_Run
28 Jun 2014
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"Get one with a kitchenette."
RichardR398
07 Jan 2014
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"Rooms are arranged in pairs to make two ambience apartments, with a smaller bedroom and a bigger living..."
NestorV134
04 Nov 2013
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PRICE RANGE
US$66 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceYvelinesChatou
NUMBER OF ROOMS
64
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