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Mermaids Cove Beach Resort & Spa

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Traveller (196)
Pool & Beach (47)
Room & Suite (32)
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“swimming pool”(8 reviews)
“special talks”(2 reviews)
“anna marie”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
2 Star Hotel
All hotel details
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Reviews (92)
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76 results
Traveller rating
39
24
8
4
1
Traveller type
Time of year
LanguageEnglish
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39
24
8
4
1
Show reviews that mention
All reviewsswimming poolspecial talksanna mariemanager mrhidden paradisethe staff was extremely friendlylovely holidaymain islandwhite sandevery eveningbreakfast buffetcleaned every dayheaven on earthhakuna matatathe east coastnice hotelrelaxing stay
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1 - 5 of 76 reviews
Reviewed 1 week ago

The food in the all inclusive package is delicious, well presented and plenty of it! The staff go out of their way to ensure you enjoy your stay. If going, ask for Said who works in the bar - a fantastic guy who goes the...More

Thank Shelly M
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 1 week ago

Dear Shelly M we are delighted and grateful for your kind words in appreciation of our hotel and services. Your opinion is highly valued by us which serves to enhance the quality of our service even better. It was indeed a pleasure serving you and...More

Reviewed 4 weeks ago via mobile

We love the quite beach with awesome sunset. The swimming pool overlooks the sea and pool brite and clear. The food was so smart decorate on the plate. All the staff are very friendly and helpfull. The General Manager Manoji help me to arrange our...More

Thank elize012016
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 4 weeks ago

Dear Elize, Thank you very much for reviewing us on Trip advisor. It’s our pleasure knowing that our hotel became a cause for your happiness during your visit to Zanzibar. Your kind words really help a new hotel like ours to improve better in future....More

Reviewed 15 June 2018

Firstly, the staff were great. The rest of the stay was average. I got sick from the food, the room was really dirty under the bed and in the bathroom, there were stains all over the walls - we paid for the highest catergory too....More

Review collected in partnership with this hotel
Thank ellamason1
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 4 weeks ago

Dear Guest, First of all i would like to apologize for the bad experience you went through while your stay with Mermaids Cove Beach Resort & Spa and truly regret for the inconvenience you went through. Regarding Food & Hygiene we never got any bed...More

Reviewed 29 May 2018

The room is very nice and clean, the food was very tasty and a big variety. The staff is the very friendly and helpful. The location and the view is exceptional. All was very good. We will definitely go back.More

Review collected in partnership with this hotel
Thank 546karolien
Response from GM_Mermaidscove, Manager at Mermaids Cove Beach Resort & SpaResponded 30 May 2018

Dear Guest, we are delighted and grateful for your kind words in appreciation of our hotel and services. Your opinion is highly valued by us which serves to enhance the quality of our service even better. It was indeed a pleasure serving you and we...More

Reviewed 25 May 2018 via mobile

We booked for hotel transfer from the airport but didn't find any on our arrival. We booked for a "Bangallow" but actually it wasn't. It was an old chalet with a bathroom and a tiny sitting room whose sofa couldn't accommodate even me and my...More

Thank Yahya S
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 26 May 2018

Dear Guest, First of all i would like to apologize for the bad experience you went through while your stay with Mermaids Cove Beach Resort & Spa and truly regret for the inconvenience you went through. for the airport transfer you didn't provide us the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$56 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$56 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (196)
Pool & Beach (47)
Room & Suite (32)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Florin Eugen T
29 June 2017|
AnswerShow all 2 answers
Response from GM_Mermaidscove | Property representative |
Dear Guest, kindly send me an email in below contact ,will arrange it accordingly . with Regards Manoj Petwal General Manager Mermaids Cove Beach Resort & Spa | Uroa Beach | Zanzibar... More
0
Votes
Simon R
7 May 2017|
Answer
Response from GM_Mermaidscove | Property representative |
Dear Simon, The price is 10$ to 15$ per meal and Menu is multi cousin food and open from 11:00 am to 11:00 pm . with Regards Manoj
1
Vote
kipzzz
14 April 2017|
AnswerShow all 3 answers
Response from GM_Mermaidscove | Property representative |
Dear Guest, Greetings of the day !!! we are using all below card for the payment in our hotel Master Card visa Amex JCB also you can transfer the money to our account before arrival please feel free to contact me for... More
1
Vote
Room Tips
"Email the manager directly with any requests, very nice man who will help in any way he can"
Read review
"Pay more for the best room - this is what makes your stay more comfortable even if it means paying that..."
Read review
"Room 6 is at the north end and closer to the sounds of the other hotels."
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"PS Zanzibar airport is a shocker beware and be prepared for a real third world experience."
Read review
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