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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsswimming poolspecial talksanna mariemanager mrhidden paradisethe staff was extremely friendlylovely holidaymain islandwhite sandevery eveningbreakfast buffetcleaned every dayheaven on earthhakuna matatathe east coastnice hotelrelaxing stay
The food in the all inclusive package is delicious, well presented and plenty of it! The staff go out of their way to ensure you enjoy your stay. If going, ask for Said who works in the bar - a fantastic guy who goes the...More
Thank Shelly M
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 1 week ago
Dear Shelly M
we are delighted and grateful for your kind words in appreciation of our hotel and services. Your opinion is highly valued by us which serves to enhance the quality of our service even better.
It was indeed a pleasure serving you and...More
We love the quite beach with awesome sunset. The swimming pool overlooks the sea and pool brite and clear. The food was so smart decorate on the plate. All the staff are very friendly and helpfull. The General Manager Manoji help me to arrange our...More
Thank elize012016
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 4 weeks ago
Dear Elize,
Thank you very much for reviewing us on Trip advisor. It’s our pleasure knowing that our hotel became a cause for your happiness during your visit to Zanzibar.
Your kind words really help a new hotel like ours to improve better in future....More
Firstly, the staff were great. The rest of the stay was average. I got sick from the food, the room was really dirty under the bed and in the bathroom, there were stains all over the walls - we paid for the highest catergory too....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ellamason1
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 4 weeks ago
Dear Guest,
First of all i would like to apologize for the bad experience you went through while your stay with Mermaids Cove Beach Resort & Spa and truly regret for the inconvenience you went through.
Regarding Food & Hygiene we never got any bed...More
The room is very nice and clean, the food was very tasty and a big variety. The staff is the very friendly and helpful. The location and the view is exceptional. All was very good. We will definitely go back.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 546karolien
Response from GM_Mermaidscove, Manager at Mermaids Cove Beach Resort & SpaResponded 30 May 2018
Dear Guest,
we are delighted and grateful for your kind words in appreciation of our hotel and services. Your opinion is highly valued by us which serves to enhance the quality of our service even better.
It was indeed a pleasure serving you and we...More
We booked for hotel transfer from the airport but didn't find any on our arrival. We booked for a "Bangallow" but actually it wasn't. It was an old chalet with a bathroom and a tiny sitting room whose sofa couldn't accommodate even me and my...More
Thank Yahya S
Response from GM_Mermaidscove, General Manager at Mermaids Cove Beach Resort & SpaResponded 26 May 2018
Dear Guest,
First of all i would like to apologize for the bad experience you went through while your stay with Mermaids Cove Beach Resort & Spa and truly regret for the inconvenience you went through.
for the airport transfer you didn't provide us the...More
Response from GM_Mermaidscove | Property representative |
Dear Guest,
kindly send me an email in below contact ,will arrange it accordingly .
with Regards
Manoj Petwal
General Manager
Mermaids Cove Beach Resort & Spa |
Uroa Beach | Zanzibar... More
Dear Guest,
kindly send me an email in below contact ,will arrange it accordingly .
with Regards
Manoj Petwal
General Manager
Mermaids Cove Beach Resort & Spa |
Uroa Beach | Zanzibar | P.O. Box 4858
+255 776 434 434 | whats app+255 684 053 338
Response from GM_Mermaidscove | Property representative |
Dear Guest,
Greetings of the day !!!
we are using all below card for the payment in our hotel
Master Card
visa
Amex
JCB
also you can transfer the money to our account before arrival
please feel free to contact me for... More
Dear Guest,
Greetings of the day !!!
we are using all below card for the payment in our hotel
Master Card
visa
Amex
JCB
also you can transfer the money to our account before arrival
please feel free to contact me for more information .
with Regards
