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Wynn Palace

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About
Location
Cleanliness
Service
Value
Conveniently situated in Cotai, the US$4.1 billion Wynn Palace is a 28-story hotel fusing the architectural grandeur of a palace and the natural splendor of flowers. With grand views, 1,706 exquisitely appointed rooms and suites and fabulous services, Wynn Palace promises to delight new and returning guests for years to come. Wynn Palace is Wynn Resorts' second integrated luxury resort in Macau, joining the five-star hotel at Wynn Macau in the city center
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Property amenities
Pool
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Airport Transportation
Casino and Gambling
Dry Cleaning
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Art Deco Style
Lake View
HOTEL CLASS
Hotel links
Visit hotel website
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Reviews & more
2 720Reviews
1 967Photos
25Q+A
86Room tips
Traveller rating
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+7
I have stayed in various 6 stars properties before but this has got to be 7 stars, a new level. The hotel is located at Taipa area, along with the rest of the high end hotels, which is 5 minutes drive from Taipa ferry terminal, 15 minutes drive from Macau-Zhuhai-Hong Kong customs
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded yesterday
Dear valued guest, Thank you for taking the time to write such a lovely review about our hotel. We are delighted to hear that you truly enjoyed your stay with us and all our facility. Our team members take pride in delivering luxury service with personality. We feel very fortunate to work with our Team Member, who has helped create a wonderful experience for you. We are delighted to read of the wonderful feedback on our hotel, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations Wynn Palace Cotai
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The great place I have ever been.The decoration are so nice and staff are professional.There are restaurant and ATM machine inside the hotel,room are luxury.There are casino on the west,the poker are great for entertainment.
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+7
Booked the room for the weekend. It was my second time to stay in this hotel. Surprisingly got an upgrade to a suite room this time!

Spent 5 mins at the reception to check in and bellman escorted us to the room. The suite room is huge with lots of extras and all the amenities U
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 3 days ago
Dear valued guest, Thank you for taking the time to write such a lovely review about our hotel. We are pleased to read of that you enjoyed your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Meanwhile, at Wynn Palace we use only the finest materials to create our own exclusive collection of amenities. We considered every aspect, from guest comfort to a sense of luxury, when selecting each of them. We are glad that you felt the difference as this is our genuine goal. We are very pleased that you enjoyed our services and facility. our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations Wynn Palace Cotai
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A brilliant hotel! Very spacious and luxury hotel room. Polite staff, good service, delicious food, excellent spa, and spectacular fountain! Let me express a sincere appreciation to the Japanese restaurant service attendant - RJ (and the other Thai girl in the Thai restaurant,
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 4 days ago
Dear valued guest, Thank you for taking the time sharing your feedback with us. At Wynn Palace, we believe that “people make people happy”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We are pleased to know that RJ and hotel Team Members have taken good care of you, and we have shared your positive feedback with them. Our team look forward to having the opportunity of creating more memorable moments for you in the near future! Yours sincerely, Guest Relations Wynn Palace Cotai
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Although I didn't stay here, I did get the chance to walk around the beautiful grounds and eat at one of the restaurants. It is the definition of luxury! Everything looks so new and the grounds are kept very clean. It is very high end. One mistake I made was not knowing that ther
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 1 week ago
Dear valued guest, Thank you for sharing your review with us! At Wynn Palace, we aim to provide guests with a unique experience like no other. Every element in Wynn Palace is carefully chosen to be unique, exquisite, yet incredibly harmonious when brought together. We are glad that you had an enjoyable visit at our resort. We look forward to the opportunity to see you again in the future. Yours sincerely, Guest Relations Wynn Palace Cotai
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementWynn Palace
皇宮客房 / Palace Room
Photo provided by managementWynn Palace
皇宮客房 / Palace Room
Photo provided by managementWynn Palace
皇宮客房 / Palace Room
Photo provided by managementWynn Palace
表演湖景尊貴套房 / Fountain Salon Suite
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Hi, does the suite room in Wynn palace has a sofa bed?
Hi, To be honest I am not sure if they did, as the rooms are so large and plenty of bed space.
0 votes
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Hi, does anyone know how to get Ruo do Cunha (Taipa Village) from Wynn Palace? Does the hotel provides free shuttle bus to Taipa Village?
Am afraid you need a taxi. However, it is possible to walk from the Galaxy foyer across the road to Taipa Village. Considering the humidity and cheap costs of taxis, it is better not to endure that heat.
1 vote
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Hi, I was wondering if the Wynn Palace offer a "storage luggage" service while the room gets ready. Because I might arrive earlier than the check in time and I would want to visit a little bit before checking in without having to deal with my luggage. Thank you!!
Just place luggage in conceigce
0 votes
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Is it standard to pay a flat fee of HK$100 to get to Taipa Ferry Terminal? We had an encounter while taking a taxi from the South Entrance, when my Wife n I got into the taxi the driver insisted that we pay $100, I said No n asked him to stop his taxi but he kept driving n complaining that he had been waiting for quite a long while to get customers so I needed to pay him that amount. Did not want to argue with him n carry on with the trip. Is this the standard rate? We took the taxi as a Wynn Palace guest at 6.00am on June 1st. The driver vocational No. is 22020!
In consideration that it is not the regular hours and if it is true that the taxi had waited hours for a "fare" , $100 would be deemed fair under the circumstances. Alternatively, if the passenger had missed their flight, they would probably have to fork out more for an air ticket assuming it is not the open ticket. Sorry, just trying to be objective here.
0 votes
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Hi Guys, We have 2 x Parlour Suites booked for 1 night for 5ppl *extra bed. Is it possible to have adjoining rooms or next door with a good view. We would like our own bed each instead of the King as requested in the booking. Thanks
Previous
"Fountain view"
"Fountain View Room"
"Higher floors are preferred and with a view of the lake."
"Suites have the best views."
"Ask for a room with a fountain view"
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PRICE RANGE
US$212 - US$701 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1706
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