The Venetian Macao

The Venetian Macao

Estrada Da Baía de N. Senhora Da Esperança S/N, Taipa, Macau China
Traveller (12309)
Royale Deluxe Suite
Room & Suite (2646)
Dining (312)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. R 8,530 /night, 2/8 - 2/9
R 8,530
per night
R 5,684
per night
R 2,837
per night

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About

#4 of 6 resorts in Macau
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Venetian® Macao offers exceptional service and amenities. The 3,000-suite integrated resort features replicas of the famous canals & architectural icons of Venice, Italy. The resort offers Shoppes at Venetian, international restaurants, a 15,000-seat Cotai Arena, Venetian Theatre, upscale entertainment facilities that offer a unique experience, and one of the largest meeting and exhibition centres in the region. Suites are luxurious and spacious and span at least 750 sq ft (70 sqm).
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Entertainment staff
Kids stay free
Valet parking
Wifi
Paid wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Art Deco Style
Park View
Languages Spoken
English, Chinese, Filipino

Location

Estrada Da Baía de N. Senhora Da Esperança S/N, Taipa, Macau China
Name/address in local language
4.5
4.5 of 5 bubbles16,300 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Venetian Macao garners high marks for its impeccable service, with staff members who are frequently commended for their helpfulness and attentiveness. Reviewers are enchanted by the hotel's vibrant atmosphere and stunning decorations, creating a welcoming environment. While some guests consider the pricing steep and note a lack of certain in-room amenities, the strategic location and luxurious amenities, including an array of dining and entertainment options, are widely appreciated. The spacious, well-kept rooms earn praise, yet their distance from elevators is occasionally mentioned as a drawback.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish

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Traveller rating
  • 12,572
  • 2,512
  • 815
  • 228
  • 182
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
花 金 wrote a review Oct 2023
5.0 of 5 bubbles
The hotel 🏨 is very good with the super large room 👍🏻, which is divided into non-smoking and smoking rooms. The front desk service is very good. The service of 35467 is very considerate! They are also good at chatting and are very considerate. However, when I arrived, the room was not cleaned in time. I waited for about 2 hours and explained that because the room is too big, it usually takes 2-3 hours to clean a room. The room is very cost-effective. The room is more than 70 square meters, which is really big. It is better than the hotel I stayed in before when I came to Macau. Shopping is also very convenient. The bathroom is also completely independent, with a makeup cabinet and a stool. It is the first time I have seen such a bathroom. The toilet is also an independent small room, completely separated from the shower.
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Google
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: 提前询问帮里入驻的地方,不太好找。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie wrote a review May 2024
5.0 of 5 bubbles
This hotel is massive! We were greeted by Andy from the reception with a warm welcome! Andy speaks good English and was extremely friendly and shared many information about the hotel with us. It was mother day Andy noted that I was traveling with my mom and he gifted my mom a small bouquet of flower which was really sweet. I love the big room, to my surprise the room was much more comfortable, well maintain and extremely clean. Many bottled water was place in room which made it convenient for guest. On the 2nd day of our stay the housekeeping even called us to check on the room satisfaction after it was cleaned. As the hotel is huge walking through the Casio daily would be the fastest way to get around however if you look young do expected to get check daily which can be annoying when your hands are full and when you’re already 35yo. The security can be fierce and fussy. The guys at the baggage service/concierge service will need to smile a bit more and provide better service like how the reception does. Hotel and mall is always crowded but convenient. Location of the hotel is good and they provide shuttle service to ferry terminal, airport and bus terminal which is complimentary!
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
DayTrip07024964510 wrote a review Nov 2024
5.0 of 5 bubbles
Hotel atmosphere, room space is large and comfortable, with a living room, sofa, dining table, dining chair, living room and room have a TV. Great landscape view, the hotel's surroundings are luxury hotels.
Guo's manager is professional and patient, we stayed for 2 nights, the first day at 8 p.m. checking in, ask her to help arrange the upper floors, she will provide our higher floors and upgrade the view room, so that we can enjoy a pleasant experience.
The other staff (such as assisting with luggage storage, assisting on the shuttle bus) are also very good at service.
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Automatically translated
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah wrote a review Dec 2024
Xiamen, China
5.0 of 5 bubbles
Fantastic experience! Super helpful, friendly and caring staff! Jeffrey 33899 and Jay 83238 went beyond and above to help make accessibility arrangements to accommodate my needs. Heads up: you need 2000 mop cash (or credit card) deposit to rent a wheelchair
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ani wrote a review Jan 2024
5.0 of 5 bubbles
Jeffery (33899) provides exemplary services to my family members who are elderly when we reached The Venetian in Macau.

Upon arrival, he helped us with all luggages. When asked for seats for the elderly while waiting for check in, he found seats for them and rejected others from taking the seats.

He led us to the priority queue and we were being questioned by a not so friendly ground lady crew why are we queuing there and who allow us to queue in the priority lane. After checked in, Jeffery brought us many bottles of mineral water, not forgetting the elderly who are seated away from us.

Jeffery led us to our room and even blocked off the lift for us.

When we were in our room, he also brought us more pairs of in-room slippers and removed the holder for the slippers.

His service is way beyond our expectation that we felt bad about it. No doubt that his smile and friendliness brighten our day and felt good for the remaining stay.

If you meet him, pls praise him and I believe he will be pleased and happy to hear compliments. So are we, ya... =p
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 23 Jan 2024
Dear Ani, Greetings from the Venetian Macao! Thank you for taking the time to share your positive experience at our resort. At Venetian we are committed to provide exceptional customer service. It is great to hear that Jeffery provided attentive and considerate service to you and your family. Please be rest assured that your kind words will be passed on to him, as we know he will be thrilled to hear that his efforts were appreciated. Once again, thank you for visiting Venetian Macao. We look forward to welcoming you back to The Venetian Resort hotel again in the future. Best Regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
紹偉 洪 wrote a review Oct 2024
5.0 of 5 bubbles
Thanks to the front desk Terry colleagues enthusiastically help me with the check-in procedure, he helped me arrange a single-person view room I also very much like, the hotel staff very professional and careful, the next time will come Venetian! Thanks to the front desk Terry colleagues enthusiastically help me with the check-in procedure, he helped me arrange a single-person view room I also very much like, the hotel staff very professional and careful, the next time will come Venetian! Thanks to the front desk Terry colleagues enthusiastically help me with the check-in procedure, he helped me arrange a single-person view room I also very much like, the hotel staff very professional and careful, the next time will come Venetian! Thanks to the front desk Terry colleagues enthusiastically help me with the check-in procedure, he helped me arrange a single-person view room I also very much like, the hotel staff very professional and careful, the next time will come Venetian!
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Automatically translated
Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
晉佑 劉 wrote a review Feb 2024
5.0 of 5 bubbles
In this hotel stay experience, I felt the superior service and comfortable environment. First of all, the hotel staff are very friendly and professional, always willing to assist and solve my problems quickly. The rooms are very warmly decorated and the beds are comfortable, making me feel at home during my stay.

The hotel's facilities are also quite complete. Whether it is a gym, swimming pool or restaurant, I have a variety of leisure options. Breakfast, in particular, provided a variety of delicious options that satisfied my taste buds.

In addition, the hotel's location is ideal, allowing me to easily access nearby business districts and tourist attractions. Overall, I was very impressed with my hotel experience and I would happily recommend it to other travelers.

Thanks
Helen . Win San . Yan
I feel very good and will come again
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Google
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdo Hany wrote a review Jun 2024
3.0 of 5 bubbles
i paid around 250$ per night, and there's no coffee machine in the rooms ,and when i asked about it in reception, she told me why will we put this in the room you can go to to Starbucks or buy the machine ! i told her that this is something not special, and it's available in most hotels ,and she told me no, this something is so special no one asked about this before
It's just a coffee maker, and this hotel is supposed it's took the Italian style, and the room price is not cheap at all
Also
The rooms are a bit old and not completely updated, like most hotels. For example, when you need to sleep, you will have to close all the lights and curtains. There is no button next to the bed to do this, although the room is large, but it is not an advantage, on the contrary, because of the problem of controlling the lights and curtains.
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Date of stay: July 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 30 Jun 2024
Dear abdohany, Thank you for selecting our hotel during your recent visit to Macao and taking the time to share your experience. We apologize for not meet your expectation during your visit. We will share your feedback to related department and we will try our best to improve service quality. We would be grateful if you could share more details to our customer care mailbox for us to follow up. Once again, thank you for choosing to stay at The Venetian Macao. We appreciate your valuable feedback, as it enables us to identify areas for improvement to enhance our guest experience. Best regards, Travis Tse Assocaite Director of Front Office
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Inspire08213901185 wrote a review May 2024
5.0 of 5 bubbles
As expected, the service is the best, as expected from a 5-star rating! They moved our luggage as soon as we got off the hotel shuttle bus, and there was room available when we arrived, so we were able to check in early around 13:00. I was also upgraded to a twin bed room upon check-in.
My friend and I came to the Venetian Hotel to hang out, and we were satisfied because it was clean, spacious, and most of all, magnificent and pretty.
I plan to go to casinos, restaurants, and take advantage of various facilities such as swimming pools!
I will use it again next time I come to Macau!
Thank you for the friendly service :)
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Google
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ven J wrote a review Aug 2024
5.0 of 5 bubbles
We arrived very late at around 10pm on 23 Aug, and had a swift check-in experience. We appreciated Alice Kuok from Front Office, who is courteous and helpful. She offered luggage assistance and simple hotel orientation, which makes our trip convenient and accessible. She even introduced the breakfast location and time to us, and assisted us to purchase in advance in order to get a discount. Her service was impressive!
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin asked a question Oct 2024
Austria19 contributions10 helpful votes
Which Suites have Cotai Strip View? I can‘t find some informations about that.
Answer from Chun SO
Hong Kong, China67 contributions22 helpful votes
enough. AS far as I remember, all rooms are suites. There is sofa which can sleep a person. They have free shuttles that can go to major places in Macau.
Kamal A asked a question Feb 2024
Bengaluru, India7 contributions7 helpful votes
Hi, can a family of 2 kids (10, 15) stay in the deluxe room without much space restriction.
Answer from Freedom64559880025
Mumbai, India5 contributions2 helpful votes
yes.rooms are big enough.
Erhan D wrote a tip Jan 2025
1 contribution
1.0 of 5 bubbles
"Please provide this Casino and choose Galaxy, City of dreams, Wynns etc"
Read full review
Amit Agrawal wrote a tip Jan 2025
Udaipur, India23 contributions1 helpful vote
4.0 of 5 bubbles
"Carry vegetarian food "
Read full review
이 섭 wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"If you find an conciege (SODA 82905) She'll welcome you with kindness "
Read full review
MZakh wrote a tip Jan 2025
21 contributions2 helpful votes
3.0 of 5 bubbles
"If you’re travelling with family make sure you spend time in area surrounding the Venetian. The Persian has great art, The Londoner"
Read full review
Compass09105949443 wrote a tip Jan 2025
5 contributions
5.0 of 5 bubbles
"You either get north wing or south wing suites. There are free shuttle bus from the major port of entry."
Read full review
Not the right property for you?
There are more places to choose from in the Macau area.
PRICE RANGE
R 2,727 - R 5,140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
venetian macao hotel macau, venetian macao resort
LOCATION
ChinaMacau
NUMBER OF ROOMS
3,000
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE VENETIAN MACAO - UPDATED 2025 Resort Reviews & Price Comparison (Macau, China)

Frequently Asked Questions about The Venetian Macao
Which popular attractions are close to The Venetian Macao?
Nearby attractions include Casino at Venetian Macao (0.1 km), Eiffel Tower Experience at Parisian Macau (0.5 km), and The Grand Canal Shoppes (0.2 km).
What are some of the property amenities at The Venetian Macao?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
Which room amenities are available at The Venetian Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Venetian Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Venetian Macao?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Venetian Macao?
Conveniently located restaurants include Emerald House, Crystal Jade La Mian Xiao Long Bao, and Market Bistro.
Are there opportunities to exercise at The Venetian Macao?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Venetian Macao have an airport shuttle?
Yes, The Venetian Macao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Venetian Macao have airport transportation?
Yes, The Venetian Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Venetian Macao?
Yes, dry cleaning and laundry service are offered to guests.
Does The Venetian Macao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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