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Galaxy Hotel

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Traveller (2909)
Room & Suite (811)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“wave pool”(285 reviews)
“diamond lobby”(27 reviews)
“crystal lobby”(20 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Galaxy Hotel
Hotel packages
Offers from Galaxy Hotel
Hotel packages
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 879)
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1 857 results
Traveller rating
1 230
466
99
31
31
Traveller type
Time of year
LanguageEnglish
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1 230
466
99
31
31
Show reviews that mention
All reviewswave pooldiamond lobbycrystal lobbygrand resort deckmini bar is freeartificial beachman made beachother hotelsfood courtroyal suitetaipa villageshuttle busesfree shuttlecakeamazing hotelthe banyan treehotel room
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1 - 5 of 1 857 reviews
Reviewed 1 week ago

Stayed 2 nights at this place, and booked it primarily for the kids to have some fun in the water park. The hotel is OK, the rooms are comfortable and roomy, and there is a bit of a view. The fun park is a water...More

Thank Neil S
Response from Galaxy H, Manager at Galaxy HotelResponded 1 week ago

Dear Valued Guest, Firstly, and most importantly, I would like to extend my sincerely apology for the inconvenient experience that you have encountered during your visit at Galaxy Macau. I feel extremely sorry to learn that you have been put into such an unpleasant situation...More

Reviewed 1 week ago via mobile

I visited for a 3 night stay with a group of 9. From check-in to check-out the whole experience was excellent. Very friendly and efficient staff. The food is almost Michelin star but without the price tag!! The rooms are spotless and very well equipped....More

1  Thank John F
Response from Galaxy H, Manager at Galaxy HotelResponded 1 week ago

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for your time to share your valuable feedback with us. We are delighted to read that you had enjoyed the hotel service and restaurants, and had an overall wonderful experience...More

Reviewed 2 weeks ago

stayed 3 nights in November 2017 booked a suite but nothing amazing very small room for a suite swinmming pool ver nice specially the wave pool got a room without molton brown aminities and had ask for it and they gave me without a issue...More

Thank Sporting I
Response from Galaxy H, Manager at Galaxy HotelResponded 1 week ago

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to share your personal experience with us. We are delighted to read that you had enjoyed your stay with us and had an overall wonderful experience. We...More

Reviewed 2 weeks ago

A great place to unwind even if you are not a gambler. So much to do, many distractions from the water activity to the cinema and restaurants. Unlike other Macau houses it is easier to navigate but offers many opportunitiesMore

Thank FredHHHHHHH
Response from Galaxy H, Manager at Galaxy HotelResponded 2 weeks ago

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to share your valuable feedback with us. We are happy to read that you had an overall wonderful time at Galaxy Macau. We look forward to welcome...More

Reviewed 2 weeks ago via mobile

We booked the Royal Suite on the Internet, and when we checked in, the receptionist gave us a few more choices of suites as we want a bigger room. So at the end, we chose the Palace’s suite, and it was very spacious. They added...More

Thank totoro1209
Response from Galaxy H, Manager at Galaxy HotelResponded 2 weeks ago

Dear Valued Guest, It was our pleasure to have you here and thank you for taking time to review our hotel. We are happy to read that our staff provided great service to you during your visit, and you had an overall wonderful experience at...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$134 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Luxury Hotel in Macau
#9 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$134 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Luxury Hotel in Macau
#9 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2909)
Room & Suite (811)
Pool & Beach (249)
Dining (98)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
traveloship
7 August 2018|
AnswerShow all 6 answers
Response from Inder C | Reviewed this property |
Prefer buying it yourself as galaxy does not include the tickets in the stay
0
Votes
Sharron F
10 June 2018|
AnswerShow all 3 answers
Response from schandak83 | Reviewed this property |
It's better to check on their official website or call directly to confirm. Most of the hotels do.close the pool/deck area during winters but bettet to confirm with Hotel.
0
Votes
Greg P
25 November 2017|
AnswerShow all 3 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
0
Votes
Room Tips
"resort view"
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"Check that your room is clean as soon as your arrive. If not, immediately report it to reception."
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"Rooms with views of the pool area are treated to the light show lighting up the other hotel buildings in the..."
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"get a room on the higher floor"
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