I really enjoyed my dinner here, great views and sunset, nice food fresh fish. I had the prawns, my girlfriend had salad, tuna and salads. Excellent service, very helpful waiter. Attractive cost and benefits.
We are a couple travelling through Indonesia over a period of two weeks, and for the first time without our children. We stayed in a number of accommodation places through the country and experienced a variety which gives us a good point of comparison. The room we had at Villa Casa Mio was wonderful, and we have absolutely no complaints about this aspect of our stay. Clean, comfortable, AC, TV,etc - the outside bathroom was also unique and great! What Villa Casa Mio lacked over the other places we stayed was staff support, before, when we arrived and when we left. It left an uneasy feeling before we even arrived. We had to ask a number of times for transfer options from Lombok airport. The lack of response to our emails worried us and we would’ve cancelled the room only they took an immediate payment. When a price for transfer for was eventually quoted we found a cheaper option online which they wouldn't match. We queried the price with Villa Casa Mio and their response was “that’s what our supplier charges” Our advice to Villa Casa Mio would be to find a cheaper provider! And of course independent travellers could find even cheaper options using the taxis and public ferries – but no advice on these was forthcoming. Neither was any advice provided at all on speedboat options to Bali, our destination after Gili Air. We were warned to check on safety records of these boats with our hotel provider, but alas we were given none. No written responses to our questions. We arrived at 1pm but despite there being a person on duty we could not check in until 3pm, so we had to hang around and wait (we did have a nice lunch though). When leaving, we asked for a price for a horse and cart to the jetty but were quoted an astronomical price. So we decided to walk. We were also astounded when a staff member asked us to give him something “to remember us by”, which we presumed was a request for some sort of tip. We might have misunderstood, but it was embarrassing nonetheless. As stated at the start of this review, no complaints about the room and the location is great too, not far from the public pier. But the lack of support compared to (particularly) places we stayed in Java and Lombok was disappointing. Particularly critical to know given this place is referenced in Lonely Planet.…
We loved our three nights here. Fantastic location for viewing the sunset. Breakfast on the beach was excellent, and our room clean tidy and well appointed. what makes this place exceptional is the wonderful attentive staff who went out of their way to make our stay enjoyable. Thanks Richard, Ariel and team
Nice & kind staff, clean & hot water, delicious food, amazing sunset, relax beach view, very comfortable & safe place, really recommend!!! You will don’t want to leave here~ 閱歷豐富已在地20年的台灣老闆，非常親切且提供我們非常多的協助！小屋房間佈置得非常舒適且安全也令人安心！淋浴、泳池及最重要的餐點水源，皆使用從龍目島接來的昂貴淡水！餐點和冰沙也非常美味可口，這次停留時間太少完全讓人意猶未盡，實在太舒服了令人不想離開啊！小島物資缺乏，各種東西成本都高，但這裡仍十分值得入住，下次帶家人來度假直接選擇這裡就對了！
The perfect place to just lain and relaxing during the day. Quite nice fish too. Staff is very kind and nice. You can only eat or also rent a sun-bed. Just few minutes from the harbour and next to the main road of the island