We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews wave pool lazy river star friends kids club swim up bar seafood cajun restaurant specialty restaurants playa del carmen el fogon jambalaya other resorts family vacation main buffet dinner reservations tacos main pool
Julio,Carolina and Denisse are wonderful staff members, very social and include everyone. Provided good entertainment for the group I came with. The hotel is amazing But the best part is the teens club.
I have only one continueing fault with this company....they have no appreciation for return customers. They dont know or care if you have been there once or ten times. Unless you pay to join their “CLUB” for a big fee.
Typical up sell. It was...More
Nice resort. Very big. Pool is huge! Music played throughout the day at the pool. Fairly clean resort.
Staff could be a lot friendly. When you arrive here, they aren’t as warm as you would expect.
Rooms are standard. (Make sure you Request a pool...More
The resort overall is good. Foods, restaurants and staff are excellent. Great beach, pools, Star kids camp is very good. Bars and service very good. The rooms are older and the bed completely worn out. Was like a hammock to lay in. Room service came...More
Review collected in partnership with Iberostar
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Just returned back from 10 days at this wonderful resort.
I must mention that we flew via Westjet and it was the best flight ever.
Grounds: I was a bit concerned because this is one of those mega resorts that would normally involve a lot...More
Yes and Yes. Jet skis are at Water Sports Centre on Lindo beach, didn't use them but looked newish and well maintained. Sea conditions can be changeable (obviously) but many days when we were there I would say it was calm... More
Yes and Yes. Jet skis are at Water Sports Centre on Lindo beach, didn't use them but looked newish and well maintained. Sea conditions can be changeable (obviously) but many days when we were there I would say it was calm enough for swimming.