Eugenio Dominguez, 23 San Eugenio Beach, 38679, Adeje, Tenerife Spain
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 22/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Bouganville Playa
Updated 22/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 72 hotels in Costa Adeje
Location
Cleanliness
Service
Value
Travellers' Choice
With a pleasant atmosphere and excellent service, the Iberostar Bouganville Playa hotel in Costa Adeje is a 4-star hotel that offers amazing accommodation for couples and families with children. At the Bouganville Playa hotel, fun goes without saying. Here children will make friends at the Monkey Club where they’ll have all kinds of adventures, games and activities under the supervision of our monitors. Plus, they’ll also enjoy the children’s playground, shows, pools... there’s a bit of everything so they never stop having a good time. For their part, the adults have a special entertainment programme, delicious cuisine offered at two restaurants and three bars, a fitness room, a nearby golf course, free Wi-Fi and other services and facilities. Plus, the Bouganville Playa hotel also offers the Star Prestige service which includes access to the rooftop VIP zone, featuring a whirlpool bath and chill out terrace, sensations showers, an area with Balinese beds and sun loungers, daily press with coffee and snacks, late checkout and other services for distinguished guests. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Parking
Free internet
Pool
Fitness classes
Bar / lounge
Beach
Aerobics
Babysitting
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Entertainment staff
Table tennis
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Salon
Solarium
Baggage storage
Currency exchange
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Bay View
Languages Spoken
English, French, Spanish, German
Location
Full view
90Good for walkers
Grade: 90 out of 100
143Restaurantswithin 0 km
23Attractionswithin 0 km
Contact
Eugenio Dominguez, 23 San Eugenio Beach, 38679, Adeje, Tenerife Spain
Name/address in local language
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Car HireSee all Costa Adeje car hire
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+1
Everywhere I go I always write a review and I only ever give honest reviews. I normally go 5star if I can but due to a very last minute booking I chose this hotel.... Amazing!!! That's the only word for it, I am so annoyingly choosy and I have got to say up to now I can not find any fault with it, which is killing me haha!! The place is absolutely spotless I've never seen so many people working tying to keep a place clean everywhere you go there's always someone cleaning. The food is gorgeous and I am a very fussy eater.... it caters for every appetite. I'm here with an 81 year mother and a 9 year old daughter and Trust me there was something for everyone. Staff were gorgeous, every single one of them from the minute we arrived the receptionist changed our room for ease because my mum has mobility problems. Kids facilities are amazing even the adults were on the water slides. Drinks were fab, never been to an all inclusive and the drinks weren't watered down... the drinks here are 100% legit I've had a few hangovers to vouch for that... And no sunbed wars here seriously I went down on the first day at 8.30am and omg I was shocked, loads of beds available maybe I've been lucky and I've come at a time when there's been normal folk here none of these d******s who get up at 6am they seriously need to get a life and just have a lay in and enjoy their holidays. The beach is a 5 min walk away and the place itself is pretty central to everything. The evening entertainment is great, yes you do have to sit on a sunbed but hey ho who cares you're on your holidays and you're overlooking the sea in 25 degree heat who cares stop moaning!!!! First time in tenerife and I recon it'll take alot to beat this place, with a couple of little tweaks it's defo a 5* even now it should be a 4 star plus. Staff are so friendly and helpful. Defo come again. Highly highly recommended …
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Bring a kettle as there's no kettles in the room. Try and get a lower floor due to the lifts...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
I stayed at this hotel for 3 nights with my friend last weekend. We had upgraded from a double bed and breakfast to prestige double room in good location with sea view. This was upgraded before we started the trip. We arrived at the hotel along the street the hotel has a large car park and barrier which I assume was difficult for a large bus to get in and out, the walk to the hotel was very short and no problem. Reception staff At first on check in we waited a short while at the prestige desk that was unattended, then we joined the queue at the normal desk and waited our turn, it was a little underwhelming as other hotels can give you the vip treatment as soon as you get to the hotel, we also had a mix up with the room, our paperwork was correct with the upgraded room, the hotel challenged us then eventually went to discuss with manager, the room was shortly changed to prestige and we felt the receptionist was a little more nicer to us at that point. He offered us another welcome drink and as we didn’t like the cava he went and got us some orange juice. The welcome drink is a nice touch, it would be good if the hotel gave a option even if it was just water rather than just cava. We felt nothing had been explained to us regarding the prestige (probably because it wasn’t the right reception). We did ask for information and marvel took us to the prestige desk to wait for someone to come and discuss the hotel features, no one came so marvel kindly gave us some information on where the vip sections were. I think it would be good if some information would be given around the facilities at check in as there was none in the bedroom. We used reception multiple times throughout our stay, the reception booked us a taxi to go to the market, they gave us information on our departure transfer, happily printed off our location forms for the airport.assisted when our key card would not work and helped us book the spa. Alex in particular was very helpful and a credit to the hotel reception. The bedroom We stayed in 1020 it was a nice size with very comfortable beds, adequate lighting, a beautiful bathroom and a balcony, the view was beautiful although we felt it was a side sea view rather than a sea view, and we also found the wall for the balcony was very high, it would be nice if the wall was lower or had glass so you can appreciate the views whilst sitting on the balcony. We had slippers and a dressing gown in the room, and lots of toiletries I didn’t try the toiletries as I had brought my own I imagine they would of been very nice. The shower was always hot and nice to be in. We also had sweets and nuts in the room beside the coffee maker, with coffee pods , we did eat the food but didn’t try the coffee, also the mini fridge was stocked on arrival with bottled lager, water, fruit juice and coke,Fanta. We didn’t have any milk in the fridge for the coffee although it wasn’t a problem as we didn’t drink it. The tv was large with 2 English channels on. We did find the hearing/air conditioner difficult to work with no instructions and when we had it on the coldest setting it wasn’t really cold, wasn’t a big issue for us but I imagine it could be in warmer months. We also got a free sage in the room which we didn’t use due to not setting it up Correctly again there was no instructions to help us do this. We especially liked the water bottle in the room to fill up as and when each floor had a water station. And we also found the lady delivering clean pool towels at 6pm a nice extra, she always brought a couple of chocolates with them. The room/hotel is plastic free this was very nice to see. We did not use all the pools the main pool got busy when it was hot and the children pool looked amazing. We also did not use the games room due to us not having children in our party. Vip prestige sections We did try all areas and have to say we were impressed, very quiet perfect for relaxing, the spa pools were warm and very pleasant to sit in.the outdoor vip sections had mini fridges well stocked with waters and soft drinks/beers they were regular replenished. I loved that the prestige loungers had a nice thick mattress on and cushions also there were Bali beds available. The prestige lounge was great, it had a open bar that was available until 6pm again well stocked with premium drinks, this room also had snacks available, a range of fruit, yogurts, cakes and sandwiches, the only thing I would change would be more selection for vegetarians in regards to the sandwiches. Breakfast was amazing so much choice, I had a omelette and it was beautiful, so much selection, English fried breakfast, waffles, cereals, breads and jams, meats cheese yogurts, lots of chefs around cooking things fresh, plates moved and tables cleaned very quick, We sat outside in the prestige area it had a nicer appeal with table cloths and nicely presented tables. I also had a spillage and the chef couldn’t be more helpful, I wanted to clean it up and he was very insistent that he did. We did not have any other meals in the hotel. Bar We bought a drink at the bar it was charged to our room, this was fine although we didn’t know how much the drinks were it would be good to have a menu with price list available for the non all inclusive guests. Spa We booked the spa through Alex he was very informative about the services, cost and how we pay, we didn’t know we got discount for being prestige,25% discount was amazing, I had a 30 minute back massage and can only say the lady who did this was amazing, it was the best massage I’ve ever had, she was very nice, it was a beautifully relaxing experience, I will return for this. The hotel had 4 main lifts we never waited too long to get in one, the hotel was clean everywhere and we continuously saw staff sanitising and washing. There was s porter who helped us take our luggage to the room this was also a very nice extra, lots of seating throughout the hotel, the hotel definitely had a feeling of class everywhere. And lots of beautiful views. I can not stress how good this hotel is my critical points are more small things that could be improved I loved my stay here and I will return, with my family and also with friends for the prestige. Thank you for a fantastic holiday…
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Bouganville Playa
Responded 28 Jan 2022
Dear Lisa, On behalf of the entire team here, we want to thank you for taking the time to share your positive review about your experience with us. We are very pleased that you enjoyed many aspects of your stay and we will be sure to pass on your kind words to our staff as it will make their day to know that they left a good impression on you. We are also delighted to learn that you have highlighted Iberostar´s Wave of Change pioneering movement, as part of our commitment to our guests and the ecosystem, we are working to continue protecting the beautiful ecosystems through the re-use and recycling of harmful products such as plastics, the conservation of water resources, responsible consumption of seafood and improvement of coastal health. Thus, your comments assure us we are heading in the right direction with our numerous efforts. Furthermore, we will gladly forward your areas of concern to the relevant departments to take full advantage of the improvement opportunities you have provided us and apologise for any inconvenience caused during your stay. Lisa, thank you once again for writing such a wonderful and heartwarming review. We truly hope to have the pleasure of serving you and your family again and until then, we wish you the very best. Kindest regards, Quality Manager, Iberostar Bouganville Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot praise this wonderful hotel enough! We’ve just got back from our first family holiday in many years and have had the best week ever. This hotel is perfect for families and children. It is spotlessly clean (including the pool contrary to the previous review!) with staff constantly working hard to clean it. The food was amazing with lots of choice for both adults and kids and there was plenty of opportunity to vary up what you eat each day. We were all inclusive which meant we had 3 meals a day and drinks on tap. The pools were fantastic with a choice of two plus a kids pool with slides which was very popular with my two children. Another review says you aren’t allowed inflatables in the pool; this is not correct, I bought two from the shop in the hotel and we used them all week. There was also daily entertainment around the pool including a couple of shows, live music and daily dance/aerobics in the pool. The air conditioning in the room worked perfectly all week which was a god send. All in all the hotel is a very well oiled machine in terms of service and the staff can’t do enough for you. We’ve had the best week ever and plan to be back to this fab hotel next year.…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a very nice Hotel but misses the mark in a couple of areas. On first arrival we (Family group of 8) were given a nice sparkling Cava whilst we checked in to our 4 rooms. This was around 9pm and we had been travelling all day so was most welcome. We were however hungry and were told that we could go to the restaurant at 10:15 pm for a limited selection which turned out to be just that! Some bread and some cold meat. Slightly disappointing as we have certainly been in the restaurant after 9 and could have gone straight there for decent food. We were also not advised at check in on procedures for towels etc and we felt that we were constantly going to reception to ask something! The food selection in the hotel is good but becomes a little repetitive. I have come to accept this from the all inclusive resorts I have been to. Plenty choice but I tend to feel a little hemmed in when we go all inclusive. Especially with a large group. Rooms were nice however the air conditioning was shocking, in the room it did not function properly, I was told to ensure the patio door was shut as there was a sensor. This seemed to make it function but we constantly woke in the night due to the heat. The air con just would not get ‘cold’ in room 247! Made sleeping difficult. Public areas are nice, very clean but again air conditioning is seriously lacking. It was near impossible to find a comfortable temperature throughout the hotel. Serving and cleaning staff are very good and very polite and helpful. Lifts! The lifts in the hotel are a nightmare. Only 4 and constantly waiting on them appearing in a non air conditioned area was extremely uncomfortable. Took the stairs more often that not as the lifts were so slow to arrive and when they did they were full!. Pool area is nice and clean and loungers are plentiful however the pool did not feel the cleanest! Of course it was not ‘Dirty’ but I guess with the amount of users and sun tan lotion etc. It just felt a little ‘Icky’. Check out! Easy, but too early! Our flight was not until late! We were given a courtesy room to shower, but the shower was broken and no air con! This was room 104. Holiday was good, just a few minor niggles that unfortunately tainted it slightly for us.…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The staff are all amazing, we had a a fabulous holiday the rooms are spacious and so clean there was no faults at all 5 stars isn’t enough!!The food was delicious and so much variety. Great location and so close to the beach. The entertainment team made the holiday they were absolutely brilliant there was so much to do day and night and they were all so kind and the shows put on were just beyond words it’s perfect for all families and couples would 100% go for a 3rd time 10/10
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent 5 days at the hotel as a family of 4. Hotel is well situated, 20 minutes from the airport, 10 minutes to the beach, 10 minutes to the water park. All staff were polite and friendly and the hotel is kept clean and tidy at all times. The rooms are modern and comfortable with plenty of space. We went all inclusive and we found that there was plenty of choice in the dinning hall during the whole day. There are lots of sun beds around the 2 pools, yes some people get up and reserve a bed at 7.30am but most people don’t. We never had a problem getting a space during our time there. The kids loved the water slides and swimming pool. We will definitely be going back next year.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for 10 days and absolutely loved it. The hotel is spotless - from the rooms to the pool area and everything in between. The food is varied and of a good standard. All inclusive drinks were fab. Staff very helpful and welcoming. My 6 year old absolutely loved the water slides and games room. There is always something going on in terms of activities and entertainment too. A wonderful holiday would definitely stay again
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: No large lilo or inflatables allowed in the pool, so don’t go buying them!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff was very nice, the hotel and the rooms were very clean, the food was amazing and the entertainers were very funny and professional. We are for sure going back here if we end up in Tenerife again. Muchos Gracias :)
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What a fantastic holiday, the hotel is spotless.The cleaning staff, bar staff, reception staff, bar staff and entertainment team all work incredably hard and are so friendly. We did go star prestige, for us we did think it was worth it, special area with cabanas and cushions on sunbeds plus no sunbed wars in a morning, own jacuzzi and waterfall type plunge pool, plus fridges with all differant alcoholic and non alcoholic drinks. Coffee machine In the room, the pods are topped up daily plus nuts and sweets, dressing gowns and slippers. Also section of the dining room that's only for star prestige this is also worth it as the dining room does get very busy, people who were sitting In this section that wernt supposed to be were (in a very friendly way) moved to the correct area. Plus charging ports for mobile phones so no plug needed. The room and view wasn't really any differant from all the other rooms but this didn't bother me! If this is one of your reasons to go star prestige then don't bother. Also don't have to pay a deposit for pool towels and also no charge for safe. Drinks fabulous most branded drinks. Mojito my absolute favourite. Food amazing nothing they don't do, defo won't go hungry. Tv Has ITV, BBC and also Sky sports 1&2. If I was to criticise anything it would just be that there are only 3 lifts for a massive hotel they do get busy. Also the amount of rude guests, pushing in and generaly ignorant but that is not the hotels fault, just seems people leave there manners at home 🙄. Overall amazing hotel.…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Everything was absolutely wonderful, we couldn't fault it. The staff are all lovely, attentive and friendly, the rooms and common areas are spotless, and there's nothing we'd change. Also, the food is absolutely out of this world! It's been a dream holiday and I hope we can come back one day!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$137 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar bouganville playa hotel costa adeje, iberostar hotel bouganville playa, iberostar hotel adeje, bouganville playa tenerife
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
503
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Claim Your Listing Frequently Asked Questions about Iberostar Bouganville Playa
Which popular attractions are close to Iberostar Bouganville Playa?
Nearby attractions include Escape Rooms Island Phobia (6 High-Quality Rooms) (0.08 km), Playa del Bobo (0.2 km), and Centro Comercial San Eugenio (0.4 km).
What are some of the property amenities at Iberostar Bouganville Playa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Bouganville Playa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Bouganville Playa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Bouganville Playa?
Yes, parking is available to guests.
What are some restaurants close to Iberostar Bouganville Playa?
Conveniently located restaurants include Beer Garden Tenerife, Mirchis Tandoori, and La CocKteleria.
Are there opportunities to exercise at Iberostar Bouganville Playa?
Yes, guests have access to a pool and fitness classes during their stay.
Does Iberostar Bouganville Playa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Bouganville Playa?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Bouganville Playa?
Many travellers enjoy visiting Casa Fuerte (5.6 km), Mariposa (7.0 km), and La Fuente de los Tres Chorros (5.8 km).
Does Iberostar Bouganville Playa have any great views?
Yes, guests often enjoy the ocean view available here.