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Hotel Troya

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Avda. Rafael Puig Lluvina, 2, 38660, Adeje, Tenerife Spain
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (38)
360
Panoramas (15)
Room & Suite (84)

About

#59 of 69 hotels in Costa Adeje
Location
Cleanliness
Service
Value
The Troya Hotel is a 4 star resort, placed in the center of Costa Adeje’s Boulevard, and facing front Troya Beach. This is a first class hotel located at only 20 meters away from the beach, with only the seafront walk in between the sea and the hotel. A modern building ‘L’ shaped, with large areas, 3 sweet-water pools, heated during the winter season, plus our Natural Spa with more than 1000 m2 full of sensations. The Troya Hotel offers the perfect atmosphere in order to entirely enjoy the tropical weather of Tenerife in any season of the year. This hotel also offers the All Inclusive board basis option. Our aim is to satisfy our customers.
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Property amenities
Secured parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Hiking
Children Activities (Kid / Family Friendly)
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Poolside bar
Horseback riding
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Tennis court offsite
Water park offsite
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
Baggage storage
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Safe
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English, French, Spanish, German and 2 more
80Reviews663Q+A10Room tips
Traveller rating
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Popular mentions
Anouska B wrote a review 24 Jul
Bad service from the start, air con played up 5 times in three weeks resulting in my son tripping on the water and landing on his back, went to hospital as all hotel said was ok, They didn’t even call for someone like a doctor or hospital and then they gave me fruit as a present for hurting my son, you get more air out of a fan at home and at to have door open for room to cool down.Food was disgusting and my oldest son wouldn’t eat there. The food was all mixed up and not tasty at all, like pork and olive pizza, fried meat so what ever that was and if they done fresh meet you can guarantee in would be in some sort of stew the next day. One day I asked if they could make a plain pasta with a tomato baste and was told a flat out no, spoke to manager and TUI and said would change but never did, tried charging me for drinks I never had for my son that refuse to come down as he said it was pointless so I at to pay for his food everynight. Fridge €25 a week to rent which is mad for a 4star hotel and also have. To rent a safe too. Overall experience is I would go back to Tenerife but never to this hotel because 4star it is not more like 1star/2 star at most, now back in the uk and having to take my son straight to A&E to check and see if he has done any damage to his back or head as hospital over there did not scan him. They never checked to see if he was ok and when I went downstairs someone was always complaining about something. Very bad hotel, we have had many holidays all over and would never stay in this one again.
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Date of stay: June 2021Trip type: Travelled with family
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jade h wrote a review 14 Jul
Nice clean hotel on the whole. All inclusive food was incredible! Rooms were spacious and location is amazing! However we were extremely disappointed at the way you have to pay for use of the fridge and safe - especially as it was a 4 star hotel? Also the staff at times seemed very stressed , maybe due to understaffing I’m not sure. I was also extremely disappointed with the way that non all inclusive guests get served before all inclusive at the bar? They got to skip the queue, which to me was wrong. Also, upon check out at the end of our trip we got charged €30 for drinks that we had at the bar that were apparently not included in the all inclusive. However, the receptionist was unable to tell us when and what these drinks were , and we were sure we had only being ordering inclusive drinks. Due to having a flight to catch , we had to just pay with no time to investigate this. Not the worst hotel , but will not be staying again.
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Date of stay: June 2021Trip type: Travelled as a couple
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Sigurður K wrote a review 12 Jul
Reykjavik, Iceland
The food is tasteless and terrible, chicken undercooked Once, no fridge in the room you have to rent one- thats not like a 4 star hotel. Terrible animicion nothing for older people, rooms are old, my towel got stolen from a room. You can here the nightlife blasting in if you got a room poolside, and the water at the hotel restaurant is overpriced. There is also this horrific puke smell in the pool garden wich was supposed to be fixed nine months ago if the reviews are legit
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Date of stay: July 2021Trip type: Travelled as a couple
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Pete and Dawn wrote a review Apr 2020
Eastleigh, United Kingdom
We have stayed her several times and each time it gets better, the location is excellent very central, perfect for walks and right on the beach only 50 meters, lots of changes this year with complete new pools and pool area lovely, and also new inside bar area nice, all staff can't do enough for you and saying that this year was very different as the Corona virus was ongoing not in the hotel but all over, and all I can say is a massive thankyou to all the staff at the hotel they did everything possible to make the stay as best as possible in a very testing time and I do mean everyone, from Thomas on reception,to name one but waiters,house keeping,chefs, bar staff maintenance ever person a very big thanks from Peter and Dawn room 111. 10th march to 20th march 2020. All the best Pete and Dawn.
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Date of stay: March 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Sergio García del Campo, Marketing at Hotel Troya
Responded 03 Apr 2020
Dear Pete and Dawn, Thank you so much for your fabulous comments on Tripadvisor. Your great impressions on so many different positive aspects of our Hotel are incredibly appreciated. We hope that the current situation with the coronavirus is over as soon as possible. Your kind words are a powerful encouragement to all our staff. Pete and Dawn, please receive our best wishes, we hope to meet you soon in a very different situation in the future, Best regards,
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De Pauw wrote a review Mar 2020
Clean room and bathroom with nice view of the pool and the sea, good service and food, enough entertainment for everyone. Wellness is payable but Hotel price is not expensive. Friendly staff. Verry good location definitely want to come back.
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Date of stay: March 2020
Value
Service
Sleep Quality
Room Tip: higher floor have a nice vieuw
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Response from Sergio García del Campo, Marketing at Hotel Troya
Responded 30 Mar 2020
Dear guests, Thank you so much for your nice comments about the Hotel Troya on Tripadvisor. We are happy to read that we have managed to meet your expectations. We hope to welcome you back soon, Best regards,
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PRICE RANGE
US$98 - US$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia troya hotel playa de las americas
FORMERLY KNOWN AS
Hesperia Troya
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
354
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Frequently Asked Questions about Hotel Troya
Which popular attractions are close to Hotel Troya?
Nearby attractions include Music Hall Tavern (0.4 km), Tramps The King Of Clubs (0.3 km), and Vivo Decades (0.4 km).
What are some of the property amenities at Hotel Troya?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Troya?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Troya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Troya?
Yes, secured parking is available to guests.
What are some restaurants close to Hotel Troya?
Conveniently located restaurants include Suka Fruit Cocktail, Cafe Bar Lormar, and El Jardin de la Abuela.
Are there opportunities to exercise at Hotel Troya?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Troya have an airport shuttle?
Yes, Hotel Troya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Troya?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Troya offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Troya?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.