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HG Tenerife Sur Apartments

Avenida de Amsterdam 3, 38650 Los Cristianos, Arona, Tenerife Spain
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Traveller (798)
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Panoramas (15)
Room & Suite (374)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#9 of 15 hotels in Los Cristianos
Location
Cleanliness
Service
Value

See why so many travellers make HG Tenerife Sur Apartments their hotel of choice when visiting Los Cristianos. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you.

You’ll enjoy relaxing rooms that offer a refrigerator, a kitchenette, and a sofa, and you can stay connected during your stay as HG Tenerife Sur Apartments offers guests paid wifi.

The hotel features shops, a sun terrace, and a convenience store. Plus, Tenerife Sur offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, street parking is available.

While in Los Cristianos be sure to experience local tempura favourites at Sal Negra or El Rincon De Pancho.

Should time allow, Marine Walks, Port of Los Cristianos is a popular marina that is relatively easy to get to.

We’re sure you’ll enjoy your stay at HG Tenerife Sur Apartments as you experience all of the things Los Cristianos has to offer.

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Property amenities
Street parking
Wifi
Pool
Bar / lounge
Bicycle rental
Billiards
Airport transportation
Massage
Paid wifi
Outdoor pool
Plunge pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Evening entertainment
Car hire
Convenience store
Currency exchange
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Private balcony
Safe
Seating area
Sofa
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, French, Spanish, Italian

Location

Avenida de Amsterdam 3, 38650 Los Cristianos, Arona, Tenerife Spain
Name/address in local language
HG Tenerife Sur Apartments
1,549Review283Q+A100Room tips
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Eamon B wrote a review 04 Mar
Magherafelt, United Kingdom19 contributions37 helpful votes
Apartment has comfortable beds but is very basic, poorly fitted out and kitchen poorly equipped. No door on bedroom and housekeeping in our second week was much worse than 1st. - took 4 days to get it serviced. one small bar of soap expected to do 2 weeks! While there were signs forbidding reserving sunbeds, people still left towels down before 8am and they were not removed.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mary-81-Ireland wrote a review Feb 2024
Kilkenny, Ireland30 contributions31 helpful votes
Lovely complex, apartment was basic but clean and had everything needed (we ate out lunch and dinner). Beds really comfy. Lots of sunbeds but 99% had towels on them and about 20% had people, very annoying if you wanted to sleep in. Staff friendly. But a bit far out.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: We didn't have aircon, just a fan, it was okay for February
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RICHARD A wrote a review Feb 2024
3 contributions5 helpful votes
Just back from a stay here in a Self Catering apartment and overall a good base. Room was very nice and fairly modern albeit would be cramped for a family of 4. Slight downside was that a lot of rooms overlook the road and if you are on the ground floor like we were there is new barrier between you and the next rooms. Pool area nice but not really family friendly due to an over zealous lifeguard who wouldn’t let kids even jump in the pool. Pool area very quiet as well. Overall the staff were friendly and hotel is clean. Would come back here as price was good and the hotel is really well positioned within Los Cristianos.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Bus station very close to the hotel and the number 40 bus goes straight to the airport, only €4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Thank you very much for your kind review. We are glad to know that your stay at the hotel has been satisfactory and that you have been able to enjoy all the services and facilities as a family. We look forward to seeing you again at the hotel and we hope you continue to visit the island. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim M wrote a review Feb 2024
Hamilton, United Kingdom17 contributions15 helpful votes
+1
Excellent staff, pool area is lovely, snack corner and restaurant bar all great. Location great lots to do within walking distance. The rooms are really outdated and are badly in need of a refurb. Pool view is a must as you could end up facing the busy road. The 3 star rating is accurate.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Thank you very much for your kind review. We are glad to know that your stay at the hotel has been satisfactory and that you have been able to enjoy all the services and facilities as a family. We are very pleased with your comments about the rooms, we are gradually improving our facilities to offer a better service. We look forward to seeing you again at the hotel and we hope you continue to visit the island. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John C wrote a review Feb 2024
Paisley, United Kingdom26 contributions20 helpful votes
Had a great holiday but spoiled by the sun bed monsters up every morning taking the good beds the management have signs saying not to do it but they ignore it apart from that great holiday apartment cleaned regularly bathroom could be doing with updating stayed before and if a good deal comes up will be back
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Hello, we are sorry to hear about the problems with the hammocks. We are working every day to solve this problem so that all guests can enjoy the pool area. We are glad to hear that the rest of your stay was good. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sussex Trisha wrote a review Feb 2024
Worthing, United Kingdom93 contributions24 helpful votes
Paid extra for a pool view! Blocked by trees and no sun on balcony all day.apt236. Overall a nice complex,friendly,helpful staff and a lovely pool,of course the sunbeds had towels on by 7am (sad) singer next to reception every night but they finish by 10.30 so overall quiet in evening.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Hello, we are glad to hear that your experience at the hotel was a pleasant one. Regarding the reservation of sun loungers at the pool, we work daily so that all guests can enjoy the pool area. We hope to see you soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travellingman40 wrote a review Feb 2024
manchester163 contributions109 helpful votes
Called into the bar several evenings and sat on the terrace. On each occasion we found the staff so rude and short with us. I asked for my drink in a bowl glass, to shouted at, we only have 3 bowls. How bad that a place the size of this has 3 glasses, that are current trend. We also found it odd that on a Friday night no more drinks after 10 15. The particular waiter in mind has been there many years, as we remember him from previous visits, he obviously hates his job, hates the general public and doesn't want to be there.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Hello, first of all we thank you for continuing to choose us to visit the island. We are sorry to hear that you had problems with the staff in the cafeteria area. We work every day to provide the best possible service and we will pay special attention to resolve this. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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donald v wrote a review Feb 2024
Basildon, United Kingdom72 contributions23 helpful votes
Great hotel close to bus station and restaurants and beaches. Nice heated outside pool very clean and apartments well serviced with cooking facilities. The bar is well stocked and the outside area is clean and tidy. Love music most evenings until 10.30. very friendly staff. Only gripe would be the shower is over a bath with a curtain so it's the best. But it is clean
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get your towel on a sun bed around the pool before 8 am.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Hello, thank you very much for choosing us to get to know the city. We are delighted to hear that you enjoyed your stay at the hotel and had a good night's rest. We hope to see you soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Journey57062101551 wrote a review Feb 2024
3 contributions2 helpful votes
What can I say ? Perfect base for a fantastic holiday. Staff were brilliant and the apartment was exactly as it says in the description. It's a no frills apartment but I wouldn't hesitate to stay here again. I have no complaints at all about our stay
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 3 weeks ago
Hello, thank you very much for the kind review. We look forward to seeing you again and hope you continue to enjoy our services and facilities. Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daryl K wrote a review Feb 2024
1 contribution1 helpful vote
Having stayed before as the hotel has a great location and pool this stay was dissapointing. We paid for a room with a pool view, however whilst it faced the pool the view was obscured by trees. This also resulted in no natural light on the patio or in the room needing a light on all day when in room. However the biggest issue was lack of hot water after about 10 pm in the evening, after multiple complaints to reception where intially it was suggested we did not know how to use shower we were told that lack of sunshine without a back up heater for water was the issue. Problems with the maid service and sunbeds have been highlghted in many posts and are obviously a recurring theme. Unfortunately the tour operator we travelled with does not have a rep visit the hotel so resolving any problems is not as simple as it should be.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HG Hoteles, General Manager at HG Tenerife Sur Apartments
Responded 12 Feb 2024
Hello, we are sorry to hear about the problems with the hot water, we will take your feedback into account so that we can improve as soon as possible. Regarding the situation with the sun loungers, we work daily so that all guests can enjoy this service. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,321 - R 2,132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hg tenerife sur apartments hotel los cristianos
LOCATION
SpainCanary IslandsTenerifeAronaLos Cristianos
NUMBER OF ROOMS
225
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HG TENERIFE SUR APARTMENTS - Hotel Reviews & Price Comparison (Los Cristianos, Spain) - Tripadvisor

Frequently Asked Questions about HG Tenerife Sur Apartments
Which popular attractions are close to HG Tenerife Sur Apartments?
Nearby attractions include The Attic rooftop bar (0.4 km), The Penny Farthing (0.4 km), and The Swan Bar (0.2 km).
What are some of the property amenities at HG Tenerife Sur Apartments?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at HG Tenerife Sur Apartments?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at HG Tenerife Sur Apartments?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at HG Tenerife Sur Apartments?
Yes, street parking is available to guests.
What are some restaurants close to HG Tenerife Sur Apartments?
Conveniently located restaurants include Little India, The Vault Bar Tenerife, and Kismat Tandoori.
Are there opportunities to exercise at HG Tenerife Sur Apartments?
Yes, guests have access to a pool during their stay.
Does HG Tenerife Sur Apartments have airport transportation?
Yes, HG Tenerife Sur Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at HG Tenerife Sur Apartments?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to HG Tenerife Sur Apartments?
Many travellers enjoy visiting Casa Fuerte (8.0 km) and Mariposa (6.6 km).
Is HG Tenerife Sur Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.