Iberostar Selection Fuerteventura Palace
Urbanizacion Las Gaviotas Pasaje Playa, 1, 35626 Playa de Jandia, Pajara, Fuerteventura Spain
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 22/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Fuerteventura Palace
Updated 22/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 16 hotels in Playa de Jandia
Location
Cleanliness
Service
Value
Travellers' Choice
"The Iberostar Selection Fuerteventura Palace hotel is an excellent choice to spend a few days packed with culinary delights, rest, relaxation, and sports on the island of Fuerteventura. Its location next to the immense beach of Jandía – which is 25 kilometres long – is undoubtedly privileged and is an invitation to tour all of the points of interest and most famous beaches in Fuerteventura. The Fuerteventura Selection Palace hotel, recommended for adults, offers comfortable, refurbished rooms and suites as well as a restaurant with show cooking, three bars, SPA Sensations with a thermal circuit and body treatments, a solarium with sea views, free premium Wi-Fi, four pools, all inclusive,fitness room, meeting rooms, golf courses nearby and many more services and facilities. The guests that opt for the Star Prestige service have all kinds of exclusive services such as the Open Bar that serves drinks and fruit, chill out terrace with hammocks and Balinese beds, exclusive pool with solarium, VIP Prestige room with Wi-Fi and daily press... Those seeking a bit more exclusivity will find everything they need during their holiday in Playa Jandía, Fuerteventura. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health."
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Car hire
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
Full view
Contact
Urbanización Las Gaviotas Pasaje Playa, 1, 35626 Playa de Jandia, Pajara, Fuerteventura Spain
Name/address in local language
Getting there
Car HireSee all Playa de Jandia car hire
2280Reviews301Q+A100Room tips
Reviews
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+1
Originally was very disappointed that the hotel is no longer adults only. However the staff continue to be amazing in every department, the hotel is super clean, the service at the bar is first class, the food is lovely the restaurant is very clean overall this hotel is well worth a visit we stopped in a junior suite 5429 and if you do want a quiet life I would definitely recommend paying the extra for prestige where it’s a little quieter. We do complain and Diego one of the Directors of Iberostar was more than happy to hear our complaint.. not so much can be said for Jet2 the rep was no where to be seen !!! We will be back thank you To all the staff for making our staff fantastic. 🥰
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Wear sun cream the wind is dangerous even when the sun is behind the clouds…
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded yesterday
Dear Lucy, It has been truly a pleasure to read your review, and we thank you for choosing our hotel for your holiday. We have treated your description as a success story, and your thoughtful comments confirm that we are on the right track with our efforts and attention to detail. In addition, we will happily pass on your kind words of recognition to our staff and we agree that we have such a remarkable team here. Lucy, on behalf of the entire team, we would like to thank you for allowing us to serve you and for sharing your wonderful review. We would be absolutely thrilled to welcome you all back in the future to repeat or even surpass this experience. Until then, we hope you had a safe journey home, and we send you our warmest regards. Regards, Quality Manager, Iberostar Selection Fuerteventura Palace
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Hotel's Favourite
We'd never really been on a holiday where we did nothing before, but the service was great, rooms were fine but the food was superb and such a great variety. They need to do something about the 'reserving sunloungers' in advance however also just a short walk to the beach. Row of shops not far away too but we did little else. Evening entertainment varied but clearly optional.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 01 Feb 2022
Dear Angie, We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon. Best Regards, Quality Manager, Iberostar Selection Fuerteventura Palace
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Our second visit to this wonderful hotel and it won’t be our last. It really is five star luxury which caters for your every need. Food in the restaurant was top quality and has a vast selection at every sitting. The pool area has plenty of sun loungers available. Location wise, the hotel is situated next to a stunning, long beach in which you can walk for miles if that’s what you’re in to. All of the staff in the hotel are great but Ben in the hotel bar’s was very good and nothing was too much trouble for him. Overall a lovely holiday and can’t wait to come back
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 5 days ago
Dear guest, We were delighted to read this positive assessment after your holiday at our Iberostar Hotel, please come back again soon. Kind regards, Quality Manager Iberostar Selection Fuerteventura Palace
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Ben, thank you for the amazing mojitos!!! We loved every single thing about this hotel, but specially ben’s mojitos. Ben is mojitos CR 7 Plus the hotel is really amazing, with amazing service and a great beach! We absolutely loved it! We will be back for shure
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 5 days ago
Dear Maria, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future. Regards, Quality Manager Iberostar Selection Fuerteventura Palace
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Great resort, right in front of the beach with great views. I think there should'e been some sirt of info available on check in or in rooms themselves about what is available without having as ask all the time to find out. I found it to be limited for vegetarians. Whilst there were options it was basic and not 5 star experience, definitely not in comparison to the non veg options available. One breakfast there were cheese and ham toasties preprepared ready to be made. I asked for cheese only, they did this by removing the ham and cooking it with a fried egg. I had to walk away, it was shocking that the chef didnt understand vegetarian or vegan diets. Some of the labelling want accurate so I didn't always try everything as I wasn't sure it was actually suitable for me. I read on a menu there were vegan burgers but never found them anywhere or weren't labelled so never had one. I often took bread or burg we r buns and made sandwiches myself using the salad as there wasn't much else other than chips or pizza. There was sometimes some other options but not on par with non veg options.…
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 5 days ago
Dear guest, We would like to thank you for choosing Iberostar for your holiday. Your friendly comment is an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. Also, we would like to thank you for your helpful feedback and will gladly forward it accordingly on your behalf. We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. Thank you once again for sharing your review and we hope you continue to include us in your future holiday arrangements. Best Regards, Quality Manager Iberostar Selection Fuerteventura Palace
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+1
All the staff from reception, cleaners, waiters, gardeners to bar staff are excellent, always have a smile and a greeting for you and are a credit to the hotel. Everything positive that other reviews have stated is true and it is a wonderful hotel, but we had an issue with the restaurant. There is a very good selection of food, although can be a little repetitive, and as most people say, its good quality. That is unless you are a coeliac with an intolerance to gluten that will make you ill. On the positives, they do provide some packaged gluten free products such as rolls and cakes for breakfast, and some bars do have gluten free lager which we have never seen before in other hotels. They will also make pizza and pasta to order. However, the chefs need to be taught about cross contamination, you cannot serve items as gluten free if you are using the same serving utensils on non-gluten free food, e.g. the fried eggs and fried bread. Also you should not put items that have come into contact with gluten back, e.g. the chips that have fallen into the deep fried onion ring crumbs, should not be put back in the chip dish. Also do not serve omelettes with the spatula that you have just mixed raw egg with. This was minor to the main concern though. The hotel label each dish with allergens (gluten, soy, celery, mustard, sesame, sulphates, egg, milk, nuts) which is brilliant, or it would be if it was accurate. Many dishes are marked up as gluten free but also marked as containing gluten. Others are marked as gluten free but are clearly not. This could make people ill. The matter was taken up with management, who took it seriously and one of our group met with them and the head chef to review that evening’s meal plan. The chef pointed out what was gluten free, but sadly still needed to be corrected. That night the same labeling errors occurred, even with the items that had been pointed out to him. A few days later, another of our group asked a junior chef about an item marked as gluten free. He got the packet from the freezer and it clearly stated it contained gluten (which was obvious and why he had been asked). He did the right thing and called the head chef over. He explained that this was a head office issue and that they had the same problem with vegan food containing dairy. He still did not remove the gluten free sign, knowing that it was incorrect and could cause someone to be ill. This is supposed to be his restaurant, his responsibility. He should have removed all signs until he was sure that they were correct. A sample of the many photo's are attached. The next day I asked another chef about an item marked gluten free, he just looked embarrassed and said don’t eat it. As you could not trust any of the labeling, it meant only plain meat and salads could be eaten, rather than some of the more luxurious offerings. If you have any sort of food allergy or intolerance, you should take serious care when selecting your food at this restaurant. And whoever translated ‘Lomo de cerdo abobado’ to English should really have their work checked, probably the worst swear word in English language!…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent a week at this hotel. On arrival no one took our luggage to the room. We had a sea view room and it was a maze to find. Rooms are ok but say over all the hotel needs refurbished. Food is good in the main restaurant. Pool bar food is poor. The menu items you need to pay and not included. Entertainment is awful. Although the hotel accepts kids it’s definitely not for them. My kids have managed to have fun , but other children may expect a lot more. Nice hotel for a complete rest but needs refining in areas
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 1 week ago
Dear guest, It has been a pleasure to serve you at our elegant and popular 5-star Iberostar hotel, and we thank you for sending us your feedback. We regret reading that we were unable to satisfy you completely with our high-quality culinary offer, professional animation shows, and comfortable rooms. We desire to provide our guests with exceptional experiences and do our utmost to cater to their preferences. We sincerely regret this was not the impression you received, and we appreciate your helpful feedback as we attach great importance to every detail to ensure that our guests have a pleasant stay in our hotels. We do hope, despite this, you were able to take home some lovely memories of your time in Fuerteventura and enjoy the rest of our hotel, beachfront location, beautiful swimming pools, fitness centre, friendly service, and more. We hope you had a safe journey home and we wish you all the best. Regards, Quality Manager, Iberostar Selection Fuerteventura Palace
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Honestly the perfect vacation. The Staff is very nice. Ben is the coolest waiter i have ever met. Give him a raise. I have never laughed so histerically with a waiter. The view is magnificent and the Rooms are clean and nic
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 1 week ago
Dear Jonas, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. It has been a pleasure to serve you and we thank you for your kind words regarding our staff. We trust you made some marvellous memories and we hope to welcome you again, very soon. Kindest Regards, Quality Manager, Iberostar Selection Fuerteventura Palace
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Special thanks to: Lita, Fernando, Andres, Carlos, Joel, Ben, Rachid and some other people from the staff we dont name know the name. We enjoyed our stay so much.. it was so clean, the pool and the beach were so nice and we do recommend this hotel:). Greetings, Nora & Hajar
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 1 week ago
Dear Nora and Hajar, Thank you for these kind words, we are very happy that your experience was so positive at our Iberostar Hotel, please come back again soon. Kind regards, Quality Manager Iberostar Selection Fuerteventura Palace
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was very relaxing. Ben is the best at the poolbar. He made us feel very comfortable and took care of us. He should he a manager because he clearly offers the best service. So it was the best vacation ive had so far.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Fuerteventura Palace
Responded 1 week ago
Dear Lukas, Thank you for kindly sharing your feedback with us. We are so pleased that you enjoyed your stay, and we trust you have taken home some wonderful memories. We will be delighted to welcome you back again soon. Best Regards, Quality Manager Iberostar Selection Fuerteventura Palace
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PRICE RANGE
US$183 - US$275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar fuerteventura palace hotel playa de jandia, iberostar playa de jandia, iberostar hotel palace fuerteventura
FORMERLY KNOWN AS
Iberostar Fuerteventura Palace
LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajaraPlaya de Jandia
NUMBER OF ROOMS
437
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Claim Your Listing Frequently Asked Questions about Iberostar Selection Fuerteventura Palace
Which popular attractions are close to Iberostar Selection Fuerteventura Palace?
Nearby attractions include Morro del Jable (3.1 km), Parque Natural de Jandia (6.5 km), and Pico de las Zarzas (6.1 km).
What are some of the property amenities at Iberostar Selection Fuerteventura Palace?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Selection Fuerteventura Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Fuerteventura Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Selection Fuerteventura Palace?
Yes, parking is available to guests.
What are some restaurants close to Iberostar Selection Fuerteventura Palace?
Conveniently located restaurants include NOMADS proper burgers, El Pellizco, and The Irish Times with Simon's Kitchen.
Are there opportunities to exercise at Iberostar Selection Fuerteventura Palace?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Fuerteventura Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Fuerteventura Palace?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Iberostar Selection Fuerteventura Palace?
Many travellers enjoy visiting Villa Winter (8.4 km).
Does Iberostar Selection Fuerteventura Palace have any great views?
Yes, guests often enjoy the ocean view available here.