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Generations Riviera Maya by Karisma

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Traveller (1906)
Room & Suite (614)
Pool & Beach (285)
Overview
Km 45, Carretera Cancun - Tulum, 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 803)
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2 548 results
Traveller rating
1 993
362
106
52
35
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LanguageEnglish
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1 993
362
106
52
35
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All reviews el dorado butler service chef market kids club infinity pool azul beach azul fives jade restaurant artificial reef room service outdoor shower beach butler water polo family resort personal butler destination wedding beach beds
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1 - 5 of 2 548 reviews
Reviewed yesterday via mobile

We had our wedding here, we loved the ceremony and the great service from everybody from our butlers Nick, Jesus, Beto, Vanessa, Imelda, Candido, Victor, Luis Javier. The kids club girls Mar, Ceidy Noemi and Fabiola. Vladimir at the bar is awesome too!

Thank Bobby S
Reviewed yesterday via mobile

This resort is great! We were in a swim out Presidential one bedroom suite. Room # 19291. In order to truly enjoy this resort you must take advantage of the other two adjacent Karisma resorts. The restaurants and food is definitely above par and gourmet...More

Thank David R
Response from KarismaHotels, General Manager at Generations Riviera Maya by KarismaResponded yesterday

Dear David R, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. It was a pleasure...More

Reviewed 2 days ago via mobile

Best vacation of our lives. We really enjoyed the restaurants and the fire show. Nick our butler was the best, he was super helpful and amazing. We also got help from Beto, Victor, Vanessa, Candido, Luis, Jesus, Imelda and Javier. The kids club was amazing...More

Thank Seaside56009522695
Response from KarismaHotels, General Manager at Generations Riviera Maya by KarismaResponded yesterday

Dear Seaside56009522695, Thank you for sharing your experiences of your recent vacation, I truly appreciate your comments and have carefully read through your detailed feedback. Once again, many thanks for you review and I hope to see you again soon at the Generations Riviera Maya....More

Reviewed 2 days ago via mobile

Great resort and extremely helpful staff, our time here was so much well spent and loads of fun. Our butler staff were all so aweseome especially Nick, Vanessa, Imelda, Javier, Candido, Luiz, Beto, Victor Jesus. The nannies Mariana, Fabiola, Ceisy and noemi do a fantastic...More

Thank Stu C
Response from KarismaHotels, General Manager at Generations Riviera Maya by KarismaResponded 2 days ago

Dear Stu C, Thank you for your feedback, sharing your experiences of your stay. I'm very flattered by your kind words and also very proud of each employee. Thank you again for your wonderful feedback and we look forward to your next visit. Best Regards,...More

Reviewed 2 days ago via mobile

The wedding was amazing, it couldn’t have gone better and especially the service was phenomenal! Nick our butler was the bomb as well as Victor, Beto, Imelda, Vanessa, Jesus, Candido, Javier and Luiz. Waiter Andres was great. The girls from the kids club were great...More

Thank Katy P
Response from KarismaHotels, General Manager at Generations Riviera Maya by KarismaResponded yesterday

Dear Katy P, Thank you for your feedback. A 'WOW' experience is definitely what we aim to provide for each and every one of our guests. We are definitely lucky to be located in one of the best at Generations Riviera Maya. We are glad...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$292 - US$1 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Top resorts Hotel in Riviera Maya
#25 Spa Hotel in Riviera Maya
#27 Green Hotel in Riviera Maya
#27 Luxury Hotel in Riviera Maya
#31 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$292 - US$1 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Top resorts Hotel in Riviera Maya
#25 Spa Hotel in Riviera Maya
#27 Green Hotel in Riviera Maya
#27 Luxury Hotel in Riviera Maya
#31 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (1 906)
Room & Suite (614)
Pool & Beach (285)
Dining (272)
Family and Play Areas (27)
Amenities (14)
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Questions & Answers
Ask a question
Roam17320567037
6 November 2018|
AnswerShow all 2 answers
Response from JelenaKarisma | Property representative |
Hi Roam17320567037, I would kindly like to inform you that Gourmet Inclusive provides you all inclusive experience but with the premium services, gourmet cuisine, a la carte restaurants and premium drinks in all our bars... More
1
Vote
Room Tips
"All Butler. Large, very clean, with swim up pool!"
Resort35339261365
4 days ago
Read review
"Try to make sure that you get a swim up room . Everything is close when it comes to restaurants so it..."
Joevinny
1 week ago
Read review
"Go in October early November for low season and easy upgrades, $40/day upgraded us to 1000/1200 sq ft suite"
stevent357
1 week ago
Read review
"All rooms have an ocean view. Pool level was a nice touch"
Nomad61219818815
1 week ago
Read review
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