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Overview
  • Excellent9%
  • Very good9%
  • Average9%
  • Poor9%
  • Terrible64%
23 Jun 2018
“Never again”
2 Feb 2016
“Had a great time ,but much needed improvement needed.”
AMENITIES
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    Reviews (11)
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    1 - 5 of 10 reviews
    Reviewed 24 June 2018 via mobile

    We came to relax with our son. The other guests kept us up till 3 the Friday night with all their noise. Management did absolutely nothing about all the noise. Our reason for not staying in the town was that we come from JHB and...More

    Thank Tercia T
    Response from Martin L, Owner at Lodge LucanusResponded 25 June 2018

    Dear Tercia, Thank you for your valuable feedback. We are so sorry you did not have a pleasant stay at Lodge Lucanus. Our aim is to provide a relaxing experience for our guests in the tranquil Waterberg surrounds. We have definitely taken your comments to...More

    Reviewed 2 February 2016

    Me and my fiance arrived at 2:42pm and there was no part of management around to welcome and get settled.Nicky (the helper) had to come to the rescue ,because there was no clear indication on which room was ours,even though i used my cell to...More

    Thank Vincemasel
    Management response:Responded 10 April 2017

    Thank you so much for taking the time to review the lodge! We are under new management, and we are aiming to address all the issues our guests have provided feedback on. Your support is greatly appreciated. Kind regards, The Lodge Lucanus Team

    Reviewed 13 December 2015

    This place is definitely not a 4 star as rated but might be a 2 star. The heated pool has cold water, the garden and grass are not maintained at all. The 9 hole mashi golf coarse is a place where kids can play, I...More

    1  Thank louis_symington
    Management response:Responded 10 April 2017

    Thank you for taking the time to review the lodge! We sincerely apologise for any misrepresentation of Lodge Lucanus. Your experience sounds really upsetting, and that's certainly not the experience we want our guests to have. Please be assured that we are under new management,...More

    Reviewed 8 October 2015

    We were a group of five ladies wanting to have a holiday, we contacted Magda and asked her if it will be possible if we can book for all five of us. She agreed and gave us the amount payable, so I discussed it with...More

    2  Thank sennethm
    Management response:Responded 10 April 2017

    Thank you so much for taking the time to review the lodge - your feedback is invaluable to us in our aim to provide a positive guest experience. We offer our sincere apologies for the ill treatment you received, this certainly is not in keeping...More

    Reviewed 7 October 2015

    The initial impression was great, Impala and Kudu meeting you at your chalet. The big problem is that the owners and management is not controlling the people visiting, they arrive 5 plus people per vehicle, drunken and very noisy. This is extremely irritating and we...More

    2  Thank Theo W
    Management response:Responded 10 April 2017

    Thank you so much for taking the time to provide feedback on your experience at Lodge Lucanus! We sincerely apologise that your stay was disrupted by noisy guests and a lack of action taken by management. Please be advised that we are under new management...More

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    About
    Location
    South Africa > Limpopo Province > Bela Bela
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