We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overall, a pleasant holiday. Booked as last minute impromptu break for the kids, the first time I travelled alone with 2 young children. Despite explaining this at check in, we were given one of the furthest rooms away from the main hotel area. It took...More
This was our first package holiday with our sons and we had a great time. All inclusive makes everything so much easier. The food was of a high quality, the waiting staff were very efficient (we were especially impressed with Omar who we also tipped...More
5 Thank Clapetjac
Response from CalidadDreamplace, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & FunResponded 3 weeks ago
From the entire team of Gran Tagoro, we would like to thank you for sharing your amazing experience on TripAdvisor.
First of all, we would like to thank you for your nice words about our staff, they all do their best in order...More
Arrived to the hotel with greeting from the staff which was nice.
I booked 2 x rooms for the family which was done directly however the rooms were located in 2 different buildings which they did not offer to get them closer to one another....More
This is our second visit to this hotel. We came back because the food is excellent, the rooms spacious and our son loves it. The atmosphere is very relaxing - the hotel is made out of various buildings, alleyways, little terraces and pathways so it...More
This was our first visit to the Gran Castillo Tagoro but we will definitely be returning. We stayed in a Merlin room and our 4 year old daughter loved it. There was a welcome pack for her which was a nice touch, and she loved...More
Like a grand castle which majestically dominates the seascape of the AtlanticOcean and its islands, the magnificent GRAN CASTILLO TAGORO is erected in the charming area of Playa Blanca, in the south of the ...Morevolcanic isle par excellence: Lanzarote. With the conviction that elegance and comfort should come naturally, this Hotel is a tribute to 16th century Canary history and colonial architecture, inspired by the "Castle of San José" and the typical landscape of the island, blending in with the environment. The building is divided into different zones which maintain their colonial style, where the white facades and volcanic stone contrast with the backdrop of the deep blue ocean. A charming interior courtyard of Arab inspiration bathes the reception area with light, and the contemporary décor and pale colours create a warm and very elegant atmosphere. GRAN CASTILLO TAGORO pampers every detail of the rooms and suites, which have breathtaking views of the sea and surrounding scenery. They are decorated in a contemporary style, with marine touches, light-coloured wood and pale colours, creating a pleasant atmosphere full of light. The discerning selection of restaurants and cuisines serve Canary, national and international specialities. There are conference rooms featuring spearhead technology, and various outdoor zones for events of different kinds. The "Vitanova SPA" thalassotherapy centre provides the benefits of thermal seawater, and specific treatments for the body and soul. The Hotel features a wide range of facilities and services. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from GrandTour793047 | Reviewed this property |
There is some I figured out on the remote you can change the language. You press a button bottom left called menu and a circle appears bottom left of the tv. Use the arrow keys and select a logo with M with brackets around... More
There is some I figured out on the remote you can change the language. You press a button bottom left called menu and a circle appears bottom left of the tv. Use the arrow keys and select a logo with M with brackets around it like ((M)) from here you can change it to original which is English. The adverts still spanish but if you move from that channel and go back it goes to default. I couldn't figure out to change all and save. You have to do it per channel. I hope this helps