We stayed in the hotel for one night on a Saturday and there were a couple of things that stood out. First of all I would like to give credit to the wonderful people who work there. The bar staff, restaurant staff and reception staff were all fantastic. Service with a smile and happy to help with everything. They are a credit to the hotel and for me the best thing about it. The hotel is really nice inside and we ate in the restaurant. It is fairly priced for the high quality of food they offer and they also offer more economical menus (around 25e a head) if you don't want to push the boat out. It has a nice terrace and lots of greenery. There's plenty of parking. The breakfast is adequate and personally I would go as far as to say that it is a good breakfast. No eggs or things like that but a wide variety of things to choose from, cereal, juices, fruit, yoghurt, cakes, savoury tarts, muffins, toast and jam, coffee, hot chocolate etc. I liked the breakfast area a lot. When we got there there was a wedding on and I was worried it would affect our stay but I can honestly say that it didn't. We were given great service the whole way through and the noise was minimal and stopped fairly soon after midnight. When we booked we did it online and didn't enquire but I recommend asking if your trip coincides with a wedding as although it didn't bother us at all(it was nice to have some life at the hotel) for those who were planning on a tranquil break in the basque mountains it could be a hit of a disappointment. Therefore I'd recommend asking as weddings are their thing and it's better to avoid disappointment! I think the hotel could do a few things to improve. First of all I know it's also personal taste but I found the bed quite uncomfortable. Check if you've got two single beds pushed together or a double if this is important to you as we had to singles pushed together and they constantly spread apart which bothered me. A good selection of bedding but the pillows were too low. (There was one extra pillow in the wardrobe and we didn't ask for another one but if we had perhaps this could have been remedied). A fan in the room would help a lot too as it gets really hot in summer. No hairdryer (perhaps on request?). Also, first impressions are really important so perhaps some kind of bell or something on reception as when you enter the person working there is also working in the bar and you can be waiting there for 5 minutes or so before someone comes and the chair behind the desk needs replacing. Overall I really enjoyed my stay. I'd go back and I thank the staff again for going the extra mile and being so friendly and good at their jobs. Thanks! …
According to the menu the chef has been trained by a three star Michelin chef so we decided to book a table and to try the degustation menu. We were seated in the windowless breakfast room with instead of the dining room on the first floor. Seems like two tables weren't enough to open up the dining room. The six course degustation menu was cooked alright but did not meet our expectations, three courses (the timbale, the octopus and beef) where served with potatoes. The presentation on the plate was ok but not what one would expect from a Michelin star trained chef.
I wanted somewhere to stay about an hour out of Bilbao. I found this place on Booking.com and it proved perfect. It's in a valley with astonishing mountains on one side. At Quejana is a 16th century palace, now monastery and this lovely hotel - that's it! Yet the road above Quejana is brilliant for birding - kites, eagles and small birds as well. The whole Ayala valley is overlooked but fantastic country with this gem of a hotel in the middle of it. If you're coming in to our out of Bilbao, stay here instead of rushing past on the motorway!
Driving through Spain, we tried to find hotels a little off the motorways. This is certainly off the motorway. Far away into the forest. This hotel is not for motorists, more for people who like to stay in rural areas, hiking etc. But the hotel is nice. Clean and simple. Tiny bathroom, but OK. Bad TV channels for us who don't speak Spanish. Foreign channels are dubbed, but who needs TV for one night. Breakfast OK, but no more.
This places is just great. You are all the time surrounded by very experienced people which you can tell know how to do their job. The food was unbelievable amazing. The wine cellar is impressive. Would definitely recommend getting married there.