Masindi Hotel
114 reviews
#2 of 7 Hotels in Masindi
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22-34 Butiaba Road, Masindi Uganda
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (20)
Dining (19)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 20/12/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Masindi Hotel
Updated 20/12/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 7 hotels in Masindi
Location
Cleanliness
Service
Value
Masindi Hotel is Uganda's oldest hotel having been built in 1923 by the East Africa Railways and Harbours Company. Masindi Hotel was taken over by the government after Independence and remained a part of the Uganda Hotel chain for nearly 30 years. In the year 2000, Masindi Hotel was privatized and has undergone major renovations to recreate much of its former charm.
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Property amenities
Free parking
Free internet
Bar / lounge
Badminton
Game room
Kids stay free
Children Activities (Kid / Family Friendly)
Car hire
Secured parking
Wifi
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Bicycle tours
Darts
Table tennis
Walking tours
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun umbrellas
First aid kit
Umbrella
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Interconnected rooms available
Safe
Seating area
Bottled water
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, Swahili
Location
Full view
Contact
22-34 Butiaba Road, Masindi Uganda
Getting there
Car HireSee all Masindi car hire
114Reviews3Q+A14Room tips
Reviews
Traveller rating
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Popular mentions
Had a wonderful stay at the property. Were the only guests during these challenging times . The rooms are simple but comfortable and food was great. It was my friends birthday and the chef made her a surprise birthday cake from scratch. The staff was amazing and very attentive. Only stayed over on our way from Ziwa Rhino Sanctuary to Murchison Falls NP. Internet was only available in the lobby area
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Date of stay: July 2021Trip type: Travelled with friends
Helpful
We were exhausted, and just checked-in in a quite cheap hotel but we wanted to eat nicely so we tried this one and we didn't regret it. due to covid times, the menu was restricted but we had a choice between some fish (grilled, etc.) butter chicken, tandoori chicken and goat curry (indian dishes) and a few other options. We were almost the only clients, and it took them only 30mn to bring us the food. Best goat curry ever. The butter chicken was excellent too. the waitress was adorable, the place is the oldest hotel of Uganda (or the region ?) build in 1923. the only bemol was the colonial sculpture at the entry of the restaurant (akward, does it glorify colonialism?)
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Date of stay: July 2020
Service
Helpful
Response from Nahida Bhegani, Owner at Masindi Hotel
Responded 09 Dec 2020
Thank you for your lovely review Bruno. The hotel was built in 1923...soon to be a century-old with a legacy that stems from colonial times. Unfortunately, we cannot change history and do our best to tell the whole story that is intertwined in our past. We do not intend to glorify the sordid history and truth be told our bias leans towards the incredible history of the Bunyoro Kitara Kingdom where. Our restaurant is named after the legendary Kabalega and the art collection is inspired by the vastness of the Kingdom that once was. Please visit us again so that we can give you a proper tour of the hotel and share more of the history and stories of the past.
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My colleague and I needed a place to stay on our way back to Entebbe after a drive through Murchison National Park. We called and booked into the Masindi Hotel and had a great stay. The rooms are comfortable, but basic. The new owners, Rahim and his wife, have taken over ownership from her parents and are doing their best to slowly renovate the hotel in keeping with its past glory. Their plans include renovation of the Hemingway Bar, where the author liked to frequent. The tracks are long since gone. Notable past guests include Ernest Hemmingway and the cast of The African Queen. This alone is worth a stay. We also ate ate the restaurant and it was one of the best meals I've had in my four years of coming to Uganda. We both had the tilapia which is caught fresh from Lake Albert. It's been a tough tourist season in Uganda so if you are considering a trip to Murchison Falls National Park, Inhighly recommend stopping a night at the Masindi.…
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Date of stay: December 2019Trip type: Travelled on business
1 Helpful vote
Helpful
Great location for a stopover from Kampala to Murchison Falls especially if you stop at Ziwa Rhino Sanctuary or want to bird in Budongo forest. We spent 2 nights here to explore the area. Rooms were comfortable, food was good (order the Indian dishes). Friendly owners and staff, pretty grounds. Lots of character from a bygone era. Including a bar where Hemingway, Bogart, Bacall and Hepburn relaxed.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from MasindiHotel, Owner at Masindi Hotel
Responded 13 Nov 2019
Thank you for the lovely review! We appreciate your feedback. Your stay at Masindi Hotel allows us to continue to upgrade the facilities and protect the heritage and legacy. Have a wonderful stay in Uganda and please come back and visit us!
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Nice historical building but the rooms are in a terrible state. Painting falling from the walls, old cupboard, leak in the bathroom that was fixed with a botched job. The toilet seat must have been from the date of creation of the hotel... The food was really not good neither. It's a pity because there is a lot of potential. The owner was very very nice and I hope he will reform the hotel quickly
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Date of stay: September 2019
Location
Service
Sleep Quality
Helpful
Response from MasindiHotel, Owner at Masindi Hotel
Responded 30 Oct 2019
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Normally, we fix the issue right away if given the chance. We will use the feedback to make us better.
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PRICE RANGE
US$68 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
UgandaWestern RegionMasindi
NUMBER OF ROOMS
28
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Claim Your Listing Frequently Asked Questions about Masindi Hotel
Which popular attractions are close to Masindi Hotel?
Nearby attractions include Masindi Crafts Village (4.1 km).
What are some of the property amenities at Masindi Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Masindi Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Masindi Hotel?
Yes, free parking and secured parking are available to guests.
Is Masindi Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Masindi.
Does Masindi Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Masindi Hotel?
The staff speaks multiple languages, including English and Swahili.