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Travel Charme Strandidyll Heringsdorf

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Delbrueckstr. 10, 17424 Seebad Heringsdorf, Usedom Island, Mecklenburg-West Pomerania Germany
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (101)
Room & Suite (26)
Dining (14)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/07/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Travel Charme Strandidyll Heringsdorf
Updated 21/07/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 28 hotels in Seebad Heringsdorf
Location
Cleanliness
Service
Value
A holiday in a gracious and harmonious atmosphere - that's what the Travel Charme Strandidyll Heringsdorf is all about. With its impressive architectural design, the four-star superior hotel is enthroned in magnificent grounds immediately overlooking the Kaiserpromenade and the Baltic beach. Its warmth and casual stylishness create an ambience, in which anything you undertake is a pleasure and every dining delight becomes an exquisite voyage of discovery. Not to mention the cordial hospitality.
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Property amenities
Valet parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Free shuttle or taxi services
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Bicycles available
Table tennis
Walking tours
Board games / puzzles
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Massage
Neck massage
Open-air bath
Steam room
Concierge
Non-smoking hotel
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, German

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
41Restaurantswithin 1 km
4Attractionswithin 1 km
197Reviews4Q+A7Room tips
Traveller rating
  • 136
  • 45
  • 11
  • 4
  • 1
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
KlaudiaC wrote a review Jun 2020
Berlin, Germany189 contributions81 helpful votes
We were very much in two minds about the hotel and our experience. There was lots of wonderful things to share but we also came away from it feeling a bit uneasy and unwelcomed as English speakers. I speak some basic German, but my husband doesn’t, besides a few worlds here and there. Its quite unusual to be in a hotel of this level and have so many staff not speak a word of English. This in it self although surprising was not of course in any way offensive, we have learned that smiles, hand gestures and few local words can get you by just fine. However we were not prepared, the frustration or even anger directed at us at times for not speaking German. Quite peculiar really for a business based on hospitality. Although fair to say we were the only non german guest in the hotel. But let’s start with the good. The hotel is set in a wonderful garden. The manicured laws and nature create a wonderful backdrop to the pool area and the outside restaurant terrace. The inside-outside pool was never too busy and there were plenty of sunbathing options around for one to be comfortable. The beach is only a short stroll away across the promenade. Location was peaceful and we were only ever worked up by the birds, not an unwelcome wake up for us. Bedrooms were very spacious and clean, however an investment into the quality of linen and pillows would be welcomed. It has to be said that I cannot recall such poor quality at this star rating level. The food was unfortunately average. Breakfast served respective of the new Covid guidelines, a pre-order of cold buffet elements to be made night before. Hot items ordered in the morning, a humble selection of eggs (scrambled, fried, boiled and plain omelette), meats (sausage, bacon) and crepe. Quality unfortunately 3 star at best and that is me being generous due to the outstanding waiter who was the highlight of this service and restored our faith in German hospitality. Food across dinners and lunches along the same lines as breakfast, not terrible but average at a stretch and definitely very overpriced for the quality. We never made it to Belvedere. Spa was our most unfortunate experience. My husband tried to book a massage for us both on the last night. As English is not widely spoken by the staff, he was unsuccessful and upon arrival there was only a booking for one. We made no fuss, but the spa person was very annoyed, we tired to rebook perhaps for another time, but there were no more options. We politely accepted the misunderstanding and took the message for one. Still seeming angered, the person continued to semi bark at me in german putting me through the paces. There was no attempt to really communicate with me in a pleasant manner. The massage itself was fine, the room clean and relaxing, but the attitude before and after so cold and angry it really took away from the entire experience. It was the first time in my life that I didn’t tip a spa and was angry at myself for going though the booking given his clearly terrible attitude. We are already planning a trip back to the area with our family, but not sure if this hotel would be back on our consideration list.
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Date of stay: June 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from strandidyll, Manager at Travel Charme Strandidyll Heringsdorf
Responded 03 Jul 2020
Dear Klaudia, Thank you very much for taking the time to share your feedback on your stay with us. We are pleased to hear you enjoyed the hotel overall. We are truly sorry to hear that you feel some of our staff did not extend our usual warm and friendly welcome to you and your husband, especially during your SPA experience. As you so rightly identified, you were the only English speaking guests, and in all honesty non-german speakers are a rare exception in our hotel, this certainly does not excuse your experience but hopefully adds to the explanation on the language barrier. Please be reassured that we address all your points with our staff to ensure all our guests feel equally well cared for and welcomed. We understand that the ‘new normal’ is still a process and presents challenges in the logistic off Food and Beverage offerings. We are welcoming any constructive feedback as we tirelessly working to improve the new service concept. In addition, we have contacted the Laundry company to take actions regarding the linen offered. We thank you for your understanding as we continue to go through these challenging times together. We do hope to welcome you again and show our true Travelcharme Strandidyll hospitality to you and your family in the near future. Kindest Regards, Das Strandidyll Team Detlef Kruse, Hotel Manager
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Macondo M wrote a review Aug 2018
1 contribution1 helpful vote
There is no air conditioning in each room in summer. Only heater works, they say. Pls mind that in the age of climate change you will have trouble adjusting to hot weather inside and outside of the hotel, especially when you have kids.
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Date of stay: August 2018Trip type: Travelled with family
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acbehrendt wrote a review Apr 2018
Berlin, Germany21 contributions6 helpful votes
The hotel is modern, bright, with a lovely spacious garden, swimming pool, spa, wellness area, restaurants, bar and very good service. It also has a large lobby with charming seating arrangements. Very useful when the weather was poor and one could sit there and order refreshments. I was there over Easter - the hotel made it very festive with Easter decorations, Easter Breakfast (with sparkling wine) and Easter Dinner. Plus a little basket with Easter chocolates left outside every room on Easter Sunday. The hotel is not directly at the beach because there is a vast expanse of barren land between the hotel and the sea. But the hotel has direct access to the promenade through a entrance in the garden at the back. The breakfast was lavish. I found the restaurant prices a bit steep.To get maximum value from this hotel, it would be good to go there in the summer, so that one can lounge around outdoors in the garden.
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Date of stay: April 2018
Rooms
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Trip type: Travelled with family
Room Tip: Rooms with a sea view and on top floors would be optimal.
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Response from strandidyll, Marketing at Travel Charme Strandidyll Heringsdorf
Responded 10 Apr 2018
Dear acbehrendt, thank you for your review and for choosing our hotel. We appreciate your positive feedback and are very glad to hear that you enjoyed your stay with us over Easter. We´re looking forward to having you again as a guest in our hotel. All the best & kind regards, Strandidyll Team Chantal Semmelroth Marketing
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Jotel2015 wrote a review Nov 2017
Warsaw, Poland4 contributions
I've choosen the hotel with big hesitation as its placed on former teritory of German Democratic Republic. However, my doubts have not been confirmed. This place has an extraordinary charm, excellent location, top service and .... tasty cuisine. Just a luxury pearl on the island of Usedom.
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Date of stay: May 2017
Rooms
Location
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Trip type: Travelled as a couple
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Response from strandidyll, Marketing at Travel Charme Strandidyll Heringsdorf
Responded 27 Nov 2017
Dear Jotel2015, thanks a lot for choosing Hotel Strandidyll and for your great feedback! We are so pleased you spend a wonderful time at our hotel and hope to see you again one day. All the best & kind regards, Strandidyll Team, Chantal Semmelroth, Marketing
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rjf48 wrote a review Jul 2017
Whitley Bay54 contributions32 helpful votes
On our visit to this resort we found this hotel and decided to eat here on our second evening. This was an excellent choice. The restaurant on the fourth floor was spacious and inviting. Our waiter was very good. Menu extensive and although a little expensive, well worth it - the food was delicious with a varied menu. The food we had ranged from starters of scallops/fish/salads etc, mains of steaks/fish/vegetarian/pork/veal etc and lovely desserts to follow. Wine choice excellent. All in all a very pleasant experience. On leaving we had a quick look about the hotel and it was very welcoming with large reception and good pool/patio area to rear. Obviously could not comment on rooms etc but from what we could see lots had balconies overlooking pool area. Certainly recommended for food.
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Date of stay: July 2017
Cleanliness
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Trip type: Travelled as a couple
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PRICE RANGE
US$164 - US$423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travel charme strandidyll heringsdorf seebad
LOCATION
GermanyMecklenburg-West PomeraniaUsedom IslandSeebad Heringsdorf
NUMBER OF ROOMS
143
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Frequently Asked Questions about Travel Charme Strandidyll Heringsdorf
Which popular attractions are close to Travel Charme Strandidyll Heringsdorf?
Nearby attractions include Seebrücke Heringsdorf (0.3 km), Weinander Heringsdorf (0.3 km), and Traumtheater Salome (0.4 km).
What are some of the property amenities at Travel Charme Strandidyll Heringsdorf?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Travel Charme Strandidyll Heringsdorf?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Travel Charme Strandidyll Heringsdorf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Travel Charme Strandidyll Heringsdorf?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Travel Charme Strandidyll Heringsdorf?
Conveniently located restaurants include Da Claudio, Das kleine Restaurant, and The O'Room.
Are there opportunities to exercise at Travel Charme Strandidyll Heringsdorf?
Yes, guests have access to an indoor pool, a sauna, and fitness classes during their stay.
Are any cleaning services offered at Travel Charme Strandidyll Heringsdorf?
Yes, dry cleaning and laundry service are offered to guests.
Does Travel Charme Strandidyll Heringsdorf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Travel Charme Strandidyll Heringsdorf?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Travel Charme Strandidyll Heringsdorf?
Many travellers enjoy visiting Western Artillery Fort (8.0 km) and Goeben - Coastal Artillery Battery (12.7 km).