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Shangri-La's Rasa Sayang Resort & Spa

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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO George Town.
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Property amenities
Pool
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Romantic
HOTEL CLASS
Hotel links
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Offers & Announcements:Penang Getaway Save 30%
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Reviews (3 907)
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3 504 results
Traveller rating
2 431
708
233
78
54
Traveller type
Time of year
LanguageEnglish
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2 431
708
233
78
54
Show reviews that mention
All reviews garden wing spice market ferringhi grill rasa sayang afternoon tea chi spa cocktail hour pinang bar high tea adult only pool a la carte breakfast old trees fruit kebabs dress code spice cake premier room complimentary soft drinks
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1 - 5 of 3 504 reviews
Reviewed yesterday

There's 2 wings here - The garden wing and the Rasa Wing. Our clients stayed at the Rasa wing which is newer and everyone was impressed with room size, amenities aned decor. Balconies are quite large. I stayed in the garden wing which is further...More

1  Thank laurayinmay
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded yesterday

Dear laurayinmay, Thank you for taking the time to share your review with us. We are glad to hear that you had a wonderful stay experience and it has been our privilege to have you with us. We can't wait to welcome you back for...More

Hotel's Favourite
Reviewed 9 July 2018

What a pleasure to be treated so well by your fantastic careing staff and how generous you are to give us the luxury of high tea and cocktails for free at special hours of the day. This beautiful resort is set in the most magnificent...More

7  Thank SteveDyna
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 9 August 2018

Dear SteveDyna, We are happy that you had enjoyed your holiday and indeed, it has bee our pleasure to welcome you. We can't wait to welcome you back for another delightful Shangri-La experience. Best regards, Suleiman TAR Director of Communications

Reviewed 2 days ago via mobile

I luxuriously great hotel service and rooms excellent staff very friendly and helpful. the food selection is very vast you would not be dissatisfied Rooms have super king size bed. The beach and pool facilities are ideal there is no need to wander far it...More

1  Thank lizcV7491EV
Response from SL_Penang1, Director of Communications at Shangri-La's Rasa Sayang Resort & SpaResponded yesterday

Dear lizcV7491EV, Thank you sharing your review with us, we would also like to thank you for staying in Rasa Sayang Resort & Spa and we are very happy to hear that you enjoyed your stay with us and are happy with our facilities that...More

Reviewed 2 days ago via mobile

Booked a garden room in the Rasa Wing for a bit of peace and quiet, unfortunately the garden was adjacent a pool with loads of screaming kids! After complaining they did move us to another area away from the pool. The staff throughout the resort...More

1  Thank Stubull14
Response from SL_Penang1, Director of Communications at Shangri-La's Rasa Sayang Resort & SpaResponded 2 days ago

Dear Stubull14, Thank you for sharing your feedback with us, we have highlighted your feedback to the relevant department to ensure the quality of our service. For the food, we will continue to improve the quality of our products so that the guest will enjoy....More

Reviewed 4 days ago

We were exhausted on arrival, we didn't realize it was a long weekend in Malaysia so the traffic from the airport to Batu Ferringhi was horrendous, the 1.5 hour taxi ride with two over tired toddlers was exhausting. Luckily I had checked into our room...More

1  Thank Lozzie87
Response from SL_Penang1, Director of Communications at Shangri-La's Rasa Sayang Resort & SpaResponded 3 days ago

Dear Lozzie87 Thank you for choosing Rasa Sayang Resort & Spa, we are glad that you and your family enjoyed your stay with us and are happy with our services as well. We would also like to thank you for sharing your feedback with us...More

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Questions & Answers
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1977kk
1 September 2018|
AnswerShow all 9 answers
Response from 885irenei | Reviewed this property |
I did ask for umbrellas and they did set up for me and my husband. They are very helpful and go to great length to make the customer happy.
0
Votes
eannat
31 August 2018|
AnswerShow all 4 answers
Response from 885irenei | Reviewed this property |
If you are staying at Rasa Sayang, you can use the pool at Golden Sands Hotel. However if you are staying at Golden Sands, you cannot use Rasa Sayang pool.
1
Vote
eannat
31 August 2018|
AnswerShow all 10 answers
Response from JC_Malmo | Reviewed this property |
Yes!
0
Votes
Room Tips
"Garden Wing is far but close to the buffet breakfast"
laurayinmay
yesterday
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"Book the Rasa Wing!"
Exploress1
2 weeks ago
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"Don’t bother!"
PATLUI888
2 weeks ago
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"If the Hotel sort-out the "Child" problem then go for B&B, you won't always need Dinner,..."
TioRuss
2 weeks ago
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PRICE RANGE
US$161 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sayang hotel batu ferringhishangri-la`s rasa sayang resort and spashangri las rasa sayang hotelrasa sayang penangshangri las rasa sayang resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
304
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