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It was my birthday weekend so decided to do a low key birthday weekend with the family in Penang. I book 4 x Sea Facing View rooms for 3 nights stay. We know the hotel is a bit dated hence we didn’t expect much on...More
My wife and I just returned from 7 nights at the Golden Sands. we travelled with our daughter, her husband and our 2 grandsons aged 1 and 4. The resort was absolutely fantastic. The breakfast was great with lots of choices and we had the...More
1 Thank ClemnJo
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 18 July 2018
Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look...More
We had a 2 nights during the past weekend. It's a long awaited family holiday with my 2 year old. Check in was smooth and when we got in to the room, we'll given a twin bed instead of a double bed. Since the booking...More
I have been going to Penang since 2006 both for business and pleasure. I've stayed in the Golden Sands and formerly the Shangri-La George Town on many occasions along with the Copthorne Orchid and others. This is the first time I have not had a...More
The room was very nice and clean :) kids had a lot of fun at the pool with the slide, water barrel and scheduled pool activities.
just pay rm24 for 2 hrs at the adventure zone which my kids enjoyed as well. the slides are...More
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred ...Moreresort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from Margaret R | Reviewed this property |
Hotel food expensive. Not great quality. Had to complain that a member of staff didn't wash their hands after visiting the bathroom. Ferrengi Gardens restaurant very near is superb. Bit expensive wherever you eat but quality... More
Hotel food expensive. Not great quality. Had to complain that a member of staff didn't wash their hands after visiting the bathroom. Ferrengi Gardens restaurant very near is superb. Bit expensive wherever you eat but quality food at Ferengi. Also good Hard Rock Cafe next door to Ferrengi with live music excellent.
The rooms were very dated when we were there in Jan 2018. Carpets in hallways leading to rooms badly stained. Rooms themselves were worn. Looked like nothing had been renovated or modernised for at least 10 years.