We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Golden Sands Resort by Shangri-La

Traveller (2436)
Room & Suite (621)
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Hotel website
E-mail hotel
Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Golden Sands Resort by Shangri-La
Special Offer: Family Fun Package
Hotel deals
30 Sep01 Oct
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$84.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Batu Ferringhi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fdd82bfa4096499ba6ac26c910ce1251", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302164,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32436351],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":84,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fdd82bfa4096499ba6ac26c910ce1251","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":143,"lowestMetaPrice":84,"additionalPartner":false,"highestMetaPriceDisplay":143,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":143,"lowestMetaPrice":84,"highestMetaPriceDisplay":143,"hotelName":"Golden Sands Resort by Shangri-La","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZkZDgyYmZhNDA5NjQ5OWJhNmFjMjZjOTEwY2UxMjUxIiwiQUlLIjoiMWMxNjcyMzI4OWNiNGYxZGIzYzNlNGMyMGZmYTZkYTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$84", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32436351":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3 533)
Filter reviews
3 274 results
Traveller rating
1 291
1 183
Traveller type
Time of year
More languages
1 291
1 183
Show reviews that mention
All reviewsadventure zonegolden sandsgarden cafenight marketgolden circle memberpool areasea facing roomkids clubfamily resortlife guardsindoor playgroundrasa sayangwater sportsgeorge townhillview roomhigher floorgurney plaza
Updating list...
1 - 5 of 3 274 reviews
Reviewed 2 days ago

It was my birthday weekend so decided to do a low key birthday weekend with the family in Penang. I book 4 x Sea Facing View rooms for 3 nights stay. We know the hotel is a bit dated hence we didn’t expect much on...More

Thank BrendaNGCL
Hotel's Favourite
Reviewed 18 July 2018

My wife and I just returned from 7 nights at the Golden Sands. we travelled with our daughter, her husband and our 2 grandsons aged 1 and 4. The resort was absolutely fantastic. The breakfast was great with lots of choices and we had the...More

1  Thank ClemnJo
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 18 July 2018

Dear ClemnJo, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look...More

Reviewed 2 days ago

We had a 2 nights during the past weekend. It's a long awaited family holiday with my 2 year old. Check in was smooth and when we got in to the room, we'll given a twin bed instead of a double bed. Since the booking...More

Thank GuaiZai
Reviewed 2 days ago

I have been going to Penang since 2006 both for business and pleasure. I've stayed in the Golden Sands and formerly the Shangri-La George Town on many occasions along with the Copthorne Orchid and others. This is the first time I have not had a...More

Thank richgon1
Reviewed 2 days ago

The room was very nice and clean :) kids had a lot of fun at the pool with the slide, water barrel and scheduled pool activities. just pay rm24 for 2 hrs at the adventure zone which my kids enjoyed as well. the slides are...More

Thank emma S
View more reviews
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred ...More resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
Price range
US$81 - US$190 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-la's Golden Sands Resort
Also Known As
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Malaysia > Penang > Penang Island > Batu Ferringhi
Traveller (2 436)
Room & Suite (621)
Pool & Beach (464)
Dining (126)
Amenities (90)
Family and Play Areas (60)
Business Centre & Event Rooms (3)
Nearby HotelsSee all 129 hotels in Penang Island
Lone Pine Hotel
1 650 reviews
.17 km away
De'lady Boss Hotels and Resorts
2 reviews
.38 km away
Shangri-La's Rasa Sayang Resort & Spa
3 861 reviews
.44 km away
D'Feringghi Haus
49 reviews
.46 km away
Nearby RestaurantsSee all 2 046 restaurants in Penang Island
Andrew's Kampung
1 030 reviews
.11 km away
Feringgi Grill
410 reviews
.32 km away
Long Beach
2 493 reviews
.24 km away
Magic 1
192 reviews
.12 km away
Nearby AttractionsSee all 430 attractions in Penang Island
Adventure Zone
293 reviews
.96 km away
Batu Ferringhi Beach
1 263 reviews
.33 km away
Batu Ferringhi Night Market
926 reviews
.27 km away
Yahong Art Gallery
27 reviews
.57 km away
Questions & Answers
Ask a question
qusai a
2 June 2018|
AnswerShow all 5 answers
Response from Margaret R | Reviewed this property |
Hotel food expensive. Not great quality. Had to complain that a member of staff didn't wash their hands after visiting the bathroom. Ferrengi Gardens restaurant very near is superb. Bit expensive wherever you eat but quality... More
1 June 2018|
AnswerShow all 9 answers
Response from Tiffany I | Reviewed this property |
You can get a free coach from the hotel, just ask at the front desk for timings, you can get a local bus or get a taxi
24 May 2018|
AnswerShow all 5 answers
Response from Jackie B | Reviewed this property |
The rooms were very dated when we were there in Jan 2018. Carpets in hallways leading to rooms badly stained. Rooms themselves were worn. Looked like nothing had been renovated or modernised for at least 10 years.
Room Tips
"Higher Floor and recommended to pay a bit more to have the Sea Facing Room"
Read review
"Sea view room on higher floor. Only you can see the ocean if you are on level 4 or higher"
Read review
"Get the rooms further away from the restaurants. The side of the Resort looks newer and better."
Read review
"Good for large families"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing