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Montagu Springs Resort

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Uitvlucht Street, Montagu, Montagu 6720 South Africa
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Traveller (165)
Room & Suite (20)
Pool & Beach (2)

About

#2 of 2 hotels in Montagu
Location
Cleanliness
Service
Value
Take a break from city life to unwind at the peaceful Montagu Springs Resort situated just two hours from Cape Town in Montagu. Select one of over 100 fully equipped self-catering chalets with direct access to hiking trails, heated and cool swimming pools, hot springs, and tennis courts.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Snack bar
Bicycle rental
Game room
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Outdoor pool
Heated pool
Hiking
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Shops
ATM on site
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Seating area
Sofa
Kitchenette
Microwave
Refrigerator
Bath / shower
Kitchenware
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Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
Languages Spoken
English
121Reviews1Q+A32Room tips
Traveller rating
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Mark Francis wrote a review Nov 2020
Cape Town Central, South Africa11 contributions
We stayed at 68 Plettenburg chalets (and chalet is not an apt word) it is more like a trailer. The smell when you open the doors to enter will want you to run for the nearest hotel. We are not sure what the smell was from but we suspect mould or something to that effect. It is certainly not spacious as advertised on their website and once you put the air con on the smell gets worse. The benches in the lounge area have old brown cushions which makes your skin itch and the beds are really basic and not comfortable at all. It gets really hot in the trailer/chalet so the air con is pointless and once you put it on the smell is circulated even worse. We kept the door open and put up with the insects. The color scheme is straight out of the 80s and I think that is when last it was attended to. The condition of the trailers or chalets as they call it is also in need of modernization for the prices that they are charging. We as we usually do try to make the most out of any situation but then we wanted to start the Braai and that is where it got even worse. The Braai facility for 68 was pathetically filthy and had cigarettes buds scattered all over it and along the grass with beer bottles lying there. The grill was still layered with fat from who knows when. If you are a clean freak like I am, we brought our own grill but I refused to lay it on top of the filthy grill so I used some bricks in stead. It was raining on our first day so there is no cover for the coal/wood as 68 does not have a tree shielding the Braai. They advised that they can give us a portable Braai but we are not allowed to keep it on the veranda of the trailer chalet which has a roof. So again, not really helpful. We abandoned our Braai and went to the town for supper at a restaurant. I was happy at that because who would want to Braai on a filthy Braai like that. We asked to be moved from chalet 68 and we were told that the others are not any better. That was really shocking to us and we actually discussed it that night and that should tell you all that you need to know about the management at Montagu Springs. I have met Lee-Anne Singer as I am involved with western cape tourism as an independent tour operator owner and accredited tourist guide and I will definitely feed back to her my experience and to my colleagues. I brought along two guests (one from abroad) and they were equally not happy at all. The staff are mostly friendly however there was an exception with one employee at the front desk who only spoke in Afrikaans to me even though I am English speaking which is not professional and I actually found her to be quite rude. Whilst I understand Afrikaans but I do not speak it fluently and a few other languages this employee came across as one who expects to be spoken to only in Afrikaans and if you don’t like it then to hell with you. There is no room for such people in a tourist establishment like Montagu Srpings. You either respect all customers and ask if I understand Afrikaans or speak back to me in English. This problem is not unique to Montagu Springs but we found at the restaurant that we visited and the other boutique shops that once we spoke English the Afrikaans speaking person immediately starting talking in English back to us. Which we appreciated as one of my guests does not understand a word of Afrikaans as she is from another country. The WiFi is up and down and unfortunately they only give you 1 gig free which for me is a big no no in 2020 and in the travel industry. You have to pay to use the heated pool at an additional R15 per person per day which is just plain stupid. The heated pool is small - during the day there is hardly any shade so take a hat and loads of sun block but it is really lovely in the evening. Especially if the skies are clear. The Astro turf is a nice touch where you can run bare foot and play multiple sports from soccer, touch rugby, volleyball and even tennis if you wanted to. The two tennis courts are not well maintained but are playable. The cold pool is nice, water was a bit chilly but on Hot days it is great. All in all, this is a place that we will never return to which is rather disappointing because you want to support local small towns like Montagu but our experience and that of my guests forces me to rather look at other alternatives should any of my customers, colleagues, friends or family wish to travel to this region of Western Cape. The price for our two day stay I am afraid lacks immensely in value and there are more better value options for this price point.
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Date of stay: November 2020
Location
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Service
Room Tip: None of the rooms would be advised, the staff informed us that none is any better after we...
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Elaine wrote a review Feb 2020
Cape Town, South Africa3 contributions
Although we had inclement weather, the kids enjoyed themselves in the warm water of Montagu Springs. We also were so well situated- right next to the Park where the young kids had access to all the amenities and could play to their hearts content with minimal supervision.
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Date of stay: January 2020
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Response from MontaguSprings, General Manager at Montagu Springs Resort
Responded 13 Feb 2020
Good Morning Astronenergy, thank you very much for taking the time to write this review on Tripadvisor, This is very much appreciated. We are happy to hear that you enjoyed your time with us and we look forward to welcoming you back to our Resort in the not too distant future. Kind Regards
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Hans Grobler wrote a review Feb 2020
1 contribution
Great place for holiday.All staff exceptionally friendly and welcoming.No request to much for them to attend to,Highly recommended as the facilities are very clean and well maintained.A variety of accomodation options are available.
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Date of stay: February 2020
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Response from MontaguSprings, General Manager at Montagu Springs Resort
Responded 09 Feb 2020
Good Morning , thank you very much for taking the time to post this review on Tripadvisor. We really do appreciate the positive response and look forward to welcoming you back to our Resort in the not too distant future.
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Henrique Da Silva wrote a review Jan 2020
Cape Town Central, South Africa63 contributions7 helpful votes
This beautiful resort is nestled in the mountains of Montagu in the Western Cape. The hot spring waters brings the health benefits besides the fun of frolicking in the various pools all over the place. The staff are friendly and attentive and there are a range of accommodations to choose. From the hotel rooms to the mountain chalets or even the multitude of self catering units and even some villas at the end. After a weekend here, we felt so relaxed and ready for the complexities of the rat race again.
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Date of stay: January 2020
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Response from MontaguSprings, General Manager at Montagu Springs Resort
Responded 29 Jan 2020
Dear Henrique D, thank you very much for the positive review and we are thrilled that you and your family enjoyed the time with us and felt relaxed after your stay. We appreciate this review and look forward to welcoming you back to our Resort in the not too distant future.
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Con J wrote a review Nov 2019
Dubai, United Arab Emirates104 contributions30 helpful votes
Avoid the "luxury villas" 305 has a few basic maintensnce issues including a rather dirty front door step. Private pool advertised on booking.com is actually a shared pool for all the villas. The hot water springs are actually at Avolon Springs next door for which you have to pay extra. Staff were great and friendly but property is a little tired and some of the adverising is a little mistepresenting
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Date of stay: November 2019Trip type: Travelled with family
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PRICE RANGE
US$55 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeMontagu
NUMBER OF ROOMS
90
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Frequently Asked Questions about Montagu Springs Resort
Which popular attractions are close to Montagu Springs Resort?
Nearby attractions include Montague Tractor Ride (1.5 km), Marloth Nature Reserve (3.2 km), and Montagu Dried Fruit & Nuts (2.9 km).
What are some of the property amenities at Montagu Springs Resort?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Montagu Springs Resort?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Montagu Springs Resort?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Montagu Springs Resort?
Yes, free parking is available to guests.
What are some restaurants close to Montagu Springs Resort?
Conveniently located restaurants include The Barn On 62, The Rambling Rose, and 22 Church Street.
Are there opportunities to exercise at Montagu Springs Resort?
Yes, guests have access to a pool during their stay.
Does Montagu Springs Resort have an airport shuttle?
Yes, Montagu Springs Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Montagu Springs Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Montagu Springs Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Does Montagu Springs Resort have any great views?
Yes, guests often enjoy the mountain view available here.