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X2 Pattaya Oceanphere

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95 Moo2 Bangsaray, Sattahip 20250 Thailand
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US$208
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Free cancellation until 21/07/27
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (103)
Room & Suite (36)
Dining (20)

About

#7 of 84 Speciality lodging in Sattahip
Location
Cleanliness
Service
Value
Overlooking the most remarkable coastline on Thailand’s eastern seaboard, each of the 59 villas at X2 (pronounced cross-to) Pattaya Oceanphere blends natural comforts with a sleek, modernist design. Each of the resort’s 59 private pool villas offers serene tropical living, letting you ease into a new world of luxury. Hotel check-in time: 15:00hrs Hotel check-out time: 11:00hrs
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Private pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Wine / champagne
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Spa
Ski In / Ski Out
Laundry service
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Room features
Air conditioning
Room service
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Thai
29Reviews0Q+A1Room tip
Traveller rating
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Popular mentions
Chatree_Wongsri wrote a review Sep 2020
Bangkok, Thailand4 contributions1 helpful vote
The mattress is very poor quality, not suitable for the room at this price. The bedding is very thin, thinner than home use! The breakfast is limited to the main course for one time, one western meal, or two Thai options in a small plate and no hot food in chafing dish. Choice of Baker, very poor 1 croissant, 1 piece of danish, so it's not worth the price!
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Date of stay: September 2020
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Response from Steve L, General Manager at X2 Pattaya Oceanphere
Responded 22 Sep 2020
Dear Khun Chatree, We are very pleased that you have taken the time to review us, your comments are important to us. We are very sorry we failed to meet your expectations with the bed and the breakfast. The mattress and bedding in our resort is very high quality and highly recommended by our guests. Our luxurious bed linen is made from eucalyptus trees that is as soft as silk and has become so popular with our guests that we have now made it available for sale. With regard to our breakfast, we provide a very unique breakfast experience. As we use only luxury products, all our dishes are cooked la carte to ensure the highest quality freshest breakfast is served. You have the options of a buffet of breads, organic salads, cereals, fresh fruit, juices, yoghurts, vegetables for cold pressing and of course free flow champagne along with the choice of a full western dish or two Asian dishes, in addition to this your table is also served a personal buffet tower of cold cuts, cheese, fruits and pastries. The baker we use is none other than Mason Jean Philippe. Should this not be enough for you, you can simply request additional dishes from our staff. We apologise if there was some misunderstanding during your stay with us. I will share your feedback with our Executive Chef to ensure that all our team are fully briefed. Kindest regards, Steve
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IttoWasok wrote a review Aug 2020
Bangkok, Thailand99 contributions33 helpful votes
My family and I received really warm welcome from all staff, security guard, Front Desk staff especially K. Pop and all the Golf cart drivers. All staff are very nice to my son, that's the most thing why I have to give my compliment to them. I arrived before the check in time but the room is ready at that time. The room is well cleaned, the pool is quite small but it's not a problem for my little son. The room is well designed and comfortable. Breakfast at Ocean Bistro was great. Alacart with unlimited sparkling wine. This hotel will be one of my choice when I've a plan to pattaya.
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Date of stay: August 2020Trip type: Travelled with family
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Response from Siwanan Prasertthai, Marketing at X2 Pattaya Oceanphere
Responded 10 Sep 2020
Dear IttoWasok, Thank you very much for your most generous review and for sharing your stay experience at X2 Pattaya Oceanphere. My team and I are very delighted to read your review feedback about your recent stay capturing to your positive impression during stay with us, with special mention to the Front Office team of their “Warmth of Hospitality” that contributed to making your stay experience and we are pleased to hear that you’ve enjoyed our breakfast too. Your feedback is very rewarding and a source of motivation for all our staff. Once again, thank you for sharing your experience with us. We greatly look forward to welcoming you back on your next trip to Pattaya. Kind Regards, Natrada Pongpaew Cluster Rooms Division Manager
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FoodTraveler_Huangshuzhen wrote a review Aug 2020
Bangkok, Thailand1771 contributions290 helpful votes
+1
Modern luxury pool villa with 1, 2 bedrooms. There are floating breakfast & water bean bag which can be good idea for your chic photos. 2 rooms are connected so you can feel comfy with friends & families. The place may be proper for senior citizens due to the stairs. Reception service is slow & the request may not get the attention. Also, it is so dark at night & the hotel is not connected to the sea.
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Date of stay: August 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Yossaphon Na Lampang, Marketing at X2 Pattaya Oceanphere
Responded 10 Sep 2020
Dear FoodTraveler_Huang, Thank you for taking the time to share your experience with us following your recent stay at X2 Pattaya Oceanphere. I am disappointed to find that you were not completely satisfied with your recent stay experience. Please accept our sincere apologies for the inconveniences that you appear to have encountered. Please rest assured that your feedback has been taken up with the team so that we enhance our service standards and improve our offer thereby better aligning with your expectations for future visits. We look forward to welcoming you back on a future occasion. Kind regards, Natrada Pongpaew Cluster Rooms Division Manager
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Serebi Shaka wrote a review Aug 2020
1 contribution
I and my girlfriend stayed at this hotel for 1 night (weekday) during August 2020. As I have had past experience of travelling around the globe, staying at numerous hotels for the past decade, the experience in which I received at this hotel could be described as follows: - as I stepped into the room, could see water splashing all over the floor! (floor of both bedroom and bathroom still wet) - the hotel pamphlet was so oily as well as there was a redish stain (blood look a like) on the air conditioner remote control (surprisingly the remote control was located inside a hotel cloth bag with the phrase "the equipments in this bag has been sanitized for you") - one of the bathroom sinks was clogged and we had to ask them to send the maintenance team to fix the sink - there seemed to be something wrong with the toilet sewage system, it smells really bad! - the shower's water pressure was also another problem, but I would say this is a minor issue for me - maybe due to the number of guests staying at the hotel during the period, no one seemed to pick up the phone (this happened to me twice when I had to call reception / housekeeping and even room service). At the end, I had to walk to the reception myself and ask them for details. - the big blue mattress which supposed to be the "pool floating mattress" was out of service (this I would not blame the hotel but the previous guests instead who seemed to not be able to use the mattress properly, though the hotel could have changed the mattress or fixed it!!) The above comments are based on my personal experience during my stay in August 2020. The purpose of the comments is for the hotel to improve in the cleanliness issue.
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Date of stay: August 2020
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Response from Steve L, General Manager at X2 Pattaya Oceanphere
Responded 22 Sep 2020
Dear Serebishaka, Thank you for taking the time to review our beautiful resort, we take our reviews and feedback very seriously. First and foremost we are very sorry to hear that we did not meet your or your girlfriends expectations. This is not how we operate, I will look into your comments and correct that items with the relevant head of department, it would appear that some retraining is required in some areas. Please do feel free to contact me directly to discuss in further detail how we can rectify this with you. steve.lockhart@crosshotelsandresorts.com Once again, thank you very much for sharing your experience and bringing this to our attention. Kind regards, Steve
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Tim H wrote a review Jul 2020
Hang Dong, Thailand30 contributions17 helpful votes
The staff are very sweet and professional but they need to be to deflect the very weak points of this overpriced 'luxury' resort. Leaks from the ceiling, very poor internet, showers which overflow because of poor design pouring water on to a bathroom floor without non slip tiles. Reservation system which is faulty. If you need a spare bed, it basically occupies the living room because of the 'design' spiral staircase. The whole resort is constructed from bare concrete blocks. The quality of design and the construction are typically of Thai project house quality. Huge glass doors to separate the minimal space between the bedrooms upstairs. Very noisy when you have neighbours trying to enjoy themselves. This is a project where all the houses have been sold to private investors at exhorbitant prices with a guaranteed yield. So you are the yield. All of this is somehow kept afloat by slick marketing with frequent visits by Thai TV and film 'Superstars'. The predominantly Thai customers apparently fall for it hook, line and sinker. Leave it to them.
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Date of stay: July 2020
Value
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1 Helpful vote
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Response from S L, General Manager at X2 Pattaya Oceanphere
Responded 22 Sep 2020
Dear Tim, Thank you for taking the time to review our stunning resort, we are very sorry to hear that we did not meet your expectations with our very unique design. During your stay we were experiencing issues with our ISP which affected your internet connection also the connection of the reservations system. . We will take your comments on board and rectify the areas that are under our control. We do look forward to welcome you back to our resort and show you the areas we have improved based on your feedback. Kindest regards, Steve.
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PRICE RANGE
US$145 - US$325 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvinceSattahip
NUMBER OF ROOMS
59
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Frequently Asked Questions about X2 Pattaya Oceanphere
Which popular attractions are close to X2 Pattaya Oceanphere?
Nearby attractions include Ramayana Water Park (6.4 km), Anek Kuson Sala (Viharnra Sien) (5.5 km), and Sai Kaew Beach (7.8 km).
What are some of the property amenities at X2 Pattaya Oceanphere?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at X2 Pattaya Oceanphere?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at X2 Pattaya Oceanphere?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at X2 Pattaya Oceanphere?
Yes, free parking is available to guests.
What are some restaurants close to X2 Pattaya Oceanphere?
Conveniently located restaurants include 609 Kitchen, Pebbles Bar and Grill, and Praneat Seafood.
Are there opportunities to exercise at X2 Pattaya Oceanphere?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does X2 Pattaya Oceanphere have an airport shuttle?
Yes, X2 Pattaya Oceanphere offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at X2 Pattaya Oceanphere?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to X2 Pattaya Oceanphere?
Many travellers enjoy visiting Huay Yai Temple (12.5 km).
Is X2 Pattaya Oceanphere accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.