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Sofitel So Mauritius

1 304 reviews
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Traveller (1711)
Room & Suite (320)
Pool & Beach (220)
Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“la plage”(36 reviews)
“outdoor bath”(16 reviews)
“anne lise”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Rooms
05 Mar06 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 304)Write a Review
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435 results
Traveller rating
302
80
27
11
15
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LanguageEnglish
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302
80
27
11
15
Show reviews that mention
All reviewsla plageoutdoor bathanne lisebeach villabuggy serviceprivate gardenspecial thanksdirect access to the beachkids clubcustomer experiencespa teamhalf boardevery requestplunge poolbreakfast and dinnerfront officehead chef
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1 - 5 of 435 reviews
Reviewed 4 days ago via mobile

So much I could say to make this a long winded review but I will keep it short. Beautiful resort kept in great condition, staff couldn’t do enough to make you feel like a VIP at all times, Giresh (bar) Quinsey (waiter) and Raj and...More

2  Thank Dan T
Response from SoMauritius_BelOmbre, Manager at Sofitel So MauritiusResponded 2 days ago

SO Bonjour Dan T! Thank you very much for sharing your trip experience with others here on TripAdvisor. The fact that you mention that our hotel services were without doubt the best hotel service you have encountered so far means a lot to us. We...More

Reviewed 4 days ago

Service was the outstanding point for this tranquil place, couldn't be faulted! Nothing was too difficult. Food was varied. Great location with a beautiful reef at your fingertips! Suites were basic but very comfortable. Plenty of activities to keep every type of guest happy!More

2  Thank James W
Response from SoMauritius_BelOmbre, Manager at Sofitel So MauritiusResponded 2 days ago

Dear James W, First of all we would like to thank you for the time taken to share this stunning review after your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. We are indeed very pleased that you...More

Reviewed 6 days ago

We travelled as a family of 3 including 1 elderly. We stayed in the Family Prestige Suite comprising 2 "sections" divided by a sliding door. The room is spacious and beautifully decorated. The cleaning staff did a wonderful job; they appear twice a day -...More

2  Thank C H
Response from SoMauritius_BelOmbre, Public Relations Manager at Sofitel So MauritiusResponded 4 days ago

SO Bonjour C H, Thank you for taking the time to share your comments further to your stay at your one with nature the SO Sofitel Mauritius. Thank you for having given us the opportunity to contribute to a memorable moment. We are more than...More

Reviewed 1 week ago

This holiday experience at So Sofitel was fantastic! The staff were so lovely. To name a few, Sendy who greeted us at reception and ensured everything went smoothly for us, Raj the concierge who checked everyday that we were good and the bar/ restaurant staff...More

1  Thank Vania T
Response from SoMauritius_BelOmbre, Public Relations Manager at Sofitel So MauritiusResponded 5 days ago

SO Bonjour Vania T! Thank you very much for sharing your trip experience with others here on TripAdvisor. The fact that you mention that our hotel services were without doubt the best hotel service you have encountered so far means a lot to us. We...More

Reviewed 2 weeks ago

The hotel had been made aware that my wife would be celebrating a "special birthday" during our stay and they REALLY PULLED OUT ALL THE STOPS!! We were upgraded to a fabulous beach-side villa, my wife was greeted by name (and congratulated) by the staff...More

1  Thank TonyF
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 2 weeks ago

Dear Mr. and Mrs. Field, First of all we would like to thank you for the time taken to share this stunning review after your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. We are indeed very pleased...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Hotel Amenities
Free Parking
Room Service
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Banquet Room
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$375 - US$1 160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$375 - US$1 160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1711)
Room & Suite (320)
Pool & Beach (220)
Dining (97)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
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K_TEngland
19 January 2018|
Answer
Response from SoMauritius_BelOmbre | Property representative |
SO Bonjour K_TEnglan.. Greetings from the SO Sofitel Mauritius ! thank you for caring, all is fine here, lots of leaves and some damage trees nothing serious. operation is now back to normal. Yannick BALANCY Guest... More
1
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K_TEngland
13 January 2018|
AnswerShow all 3 answers
Response from SoMauritius_BelOmbre | Property representative |
SO Bonjour, Greetings from the SO Sofitel Mauritius ! Swimming is safe if you stay behind the buoys, the boat house personal may give you some advise where to snorkel and the equipments are available at the boat... More
1
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12345622
Room Tips
"For those travelling with the less mobile, ask for a room closer to the main part of the hotel."
Read review
"To be close to the water sports room 101 upwards (lower the better); to be closer to the pool &..."
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"The villas on the beach looked excellent although we didn’t stay in one of them"
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"All rooms are excellent"
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