Was been out second time going to this ISLAND to visit family members and as well as to unwind and feel the breeze of this ISLAND after this pandemic issues,we are greatly welco.e by our very own house keeper again she been very helpful like the past that we have check in here and it was Waikiki gateway before and till now this awesome cleaner named MHILA was accommodating and we feels very welcome as she attend to our room 10th floor a hardworking lady with a taste of LOVE AND ALOHA as she work keep it up and again be back in this HOTEL thanks a lot
I stayed in a penthouse suite and wow! Perfect, unobstructed view of Waikiki beach and the ocean since there’s a park right in front. The front desk staff are great and ESPECIALLY the turn down service from Mhila! Thank you for your kindness and attention! You replenished my room with anything I needed with a smile and warn tone. Thanks! Will come back anytime!
Service of the staff was really good. Rolly delivered everything we needed to our room. The staff were alll very friendly, nice, and accommodating. The only downside was the elevator was under construction so it took a while going up and down.
I give this hotel the highest recommendation. Incredible value, location is in Waikiki but away from all the commotion, lines, and chaos. The views from their penthouse rooms, the signature photo-op pool, and the warm and helpful staff made this place a 10/10! Annie Bautista from reservations assisted with a perfect stay from start to finish. She is very responsive, and knowledgeable, and made us feel the true definition of mahalo! Will be staying here again and referring friends to this location.
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