We just checked in yesterday and are into our second (out of five) nights. The hotel provides good customer service and staying here is value for money. We were grateful for Theresa’s help to get us settle in smoothly and she has gone the extra mile for us. We would stay here aga…
There's so much to say about this hotel!
Upon check in we were greeted by a sweet front desk agent Darwin, we asked to switch our room & there was no hesitation, he did everything he could & made my mom & I feel very special💟 & he was always making us laugh everytime we saw him…
We found most staff very accommodating
Like Sean Miles Darwin Yasmin Chris Robert &Foo
They all were so friendly and helped us with anything we asked. It was so special to be acknowledged every time we saw them
Even the front desk girls as we didn't get to know them as much as t…
I checked in and my room wasn’t ready. Then when I finally got to my room there was period blood all over the bathroom and on the mattress. They refused to refund my room and charged me to clean up the bloody mess. Never stay here if you value your health.
Family & Friends Hawaii Vacation
About the hotel:
Stay in Hotel La Croix, for some reason it's also named Waikiki Gateway Hotel when I was booking it online, and also what's shown on Google Map, but when we get to the hotel, the outside wall has nothing stating that name, but th…
"Try to request rooms that are not close to the elevator"
"I had a corner room with 2 balconies on the 11th floor, very quite, views of the mountains as well as a bit of the ocean."
"Penthouse floor is amazing!"
"higher rooms better; facing ocean/park"
"Ocean view rooms on upper level is good"