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Hilton Hawaiian Village Waikiki Beach Resort

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2005 Kalia Road, Honolulu, Oahu, HI 96815-1917
43 people are viewing this hotel
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US$333
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Traveller (12677)
Room & Suite (3275)
Pool & Beach (1516)

About

#62 of 91 hotels in Honolulu
Location
Cleanliness
Service
Value
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and the longest water slide in Waikiki. Enjoy an evening of musical entertainment as you savor a tropical beverage while watching the sunset. And every Friday night, our beachfront becomes the stage for a spectacular fireworks show over Waikiki Beach. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Room & Suite (3 275)3 275
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand films
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Japanese, Korean
Hotel links
Special Offer:Price Match Guarantee
18 528Reviews742Q+A100Room tips
Traveller rating
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Brandon B wrote a review Yesterday
1 contribution
No room service. No drinks. Most shops closed. No security or devices to keep non customers out of the elevator or hallways. Uber and Lyft are relegated to a back alley. Food service delivery is not allowed up to your room (but homeless are see last sentence) No glassware in your room. No microwave. Extremely overpriced beach vendor with worn chairs and umbrellas. No hot tubs open. Screeching screaming kids 8 floors below your balcony with zero staff at pool to keep things in check. No couch in room when all pictures show couches. You want to reheat food from an outside restaurant. See pictures for instructions.
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Date of stay: February 2021Trip type: Travelled with family
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bachelor8 wrote a review Feb 2021
17 317 contributions317 helpful votes
+1
Hotel's Favourite
Hilton diamond members received a room upgrade to a room in 31th of rainbow building facing diamond mountain and overlooking waikiki beach. Diamond member has 10 usd food credit per person which can be used any stores along the shopping street in front of resort. Unbeatable view! This resort has a large lagoon living stock of tropical fishes. Pools and beach were fantastic!
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Date of stay: February 2021
Value
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Service
3 Helpful votes
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Response from HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 4 weeks ago
I'm happy to see you enjoyed your stay! Thank you for staying with us and for your glowing review. We look forward to hosting you again soon. Best, Resort Manager, Kevin H.
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Doc Idries AR wrote a review 06 Mar
Chicago, Illinois343 contributions102 helpful votes
+1
If you're heading to Waikiki, the Hilton Hawaiian Village (HHV) is a good option but it had some major deficiencies (at least during the COVID pandemic). The Good: 1). Location: EXCELLENT The HHV offers the perfect combination of being close to everything in Waikiki while also offering a bit of a refuge from the hustle and bustle of Waikiki (being directly on the ocean). If you're traveling to Hawaii, Waikiki isn't really where you go for relaxation. Having said that, you can't go to Hawaii and not get at least a little bit of relaxation and the HHV's location directly on the ocean/beach gives you a bit of that Hawaiian relaxation. From my room, I was able to hear the waves crashing at night so I was a happy camper! Cost: AVERAGE (at best): Hawaii isn't cheap, everybody knows that. If you get a "deal" on a room, you are likely sacrificing, location, service, cleanliness, or a combination of all of those things. Having said that, the HHV was a bit pricer than I would have expected for the absolute lack of amenities (largely blamed on COVID). I paid about $500 per night for my oceanfront corner room, which all in all isn't bad for Hawaii and something I would have considered reasonable were the hotel operating at full capacity. Given the lack of service however (keep reading), the price felt a bit steep. TV/WiFi: EXCELLENT There were adequate cable/satellite channels including Spanish-language and Japanese-language options. The wifi was strong and fast and was free for Diamond members. I believe the wifi was included for everyone in the "resort fees". The Gym: EXCELLENT The Gym is located in the Kalia Tower which is a bit of a walk but not unreasonable, especially if you are wanting to exercise. The gym is big and well equipped though it did get a bit busy in the morning. During this COVID pandemic, there is a limit of 24 people in the gym at a time. Additionally, there are reduced hours (6AM-10AM and 3PM-7PM). The Spa: GOOD. The spa is also in the Kalia building. My 80-minute massage including tip was about $300. The cost is a bit more than comparable services and locations but not completely unreasonable. The ambiance was good and the deep tissue massage definitely did the trick in working those kinks out! The Food: POOR. What food??!! This is where the HHV really dropped the ball. I'm a physician and I've been dealing with COVID and COVID-precautions for more than a year now, so I get how important safety and social distancing are. But I also understand that lots of business (especially in the travel industry) are using COVID as an excuse to offer shamefully barebones "service". NONE of the hotel restaurants were open and there was no room service. So if you come to the hotel after a full day traveling on US carriers that give you scraps in coach because this is a "domestic fight" hoping to get a bite to eat in your room and rest, you can forget that notion. For Honors members with breakfast benefits, you get a Starbucks voucher for $10 per day per person (yeah, $10 at Starbucks doesn't but much) and because so many people are descending upon the one very small Starbucks at the same time, the lines are horrendous and they seem to run out of lots of things during their limited business hours (6AM-11AM). We frequently ate our other meals at other area hotels who have seemed to figure out how to balance COVID and food service. Staff/Customer Service: The staff were great, they exude that "Aloha spirit". Anne (in the All'i tower) in particular was great. We were initially booked in the Ali'i tower but weren't pleased with the room. Anne got us reaccommodated in the Rainbow tower in a much better room and didn't charge us the additional $50 per night citing my Diamond status. Honors/Diamond Privileges: POOR Anne was great in upgrading our room without charging the $50 difference in the nightly rate but that was about it for Honors/Diamond privileges. There was no free water in the room or at checkin, the upgrade only came when I complained about our initial room, there is no lounge open (COVID I'm guessing), and the breakfast was a $10 voucher at a very crowded, poorly-stocked Starbucks. The best room/building: GOOD WITH A CAVEAT Our room (3001 in the Rainbow tower) was good (great views from the corner location) with decent furnishings but the room was a bit rough around the edges (scuffed furniture, drawers that wouldn't close, and a shower head that wouldn't stay in place). If you want some privacy (looking at the ocean/beach instead of the resort or a pool), get a room in the Rainbow tower. I read a lot of peoples opinion on All'i versus Rainbow, in my opinion, there is no question. Definitely Rainbow. Kudos: Great location and views. Great staff. Boo/Hiss: Room a bit rough around the edges Shameful service cuts being blamed on COVID.
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Date of stay: March 2021
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Room Tip: Get an odd-numbered room in the Rainbow Tower ( 3001 and 3101 are probably the best) if you want...
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Chelsie G wrote a review 04 Mar
1 contribution2 helpful votes
There are so many disappointing things I can say about this hotel experience during covid but I’ll keep it at a bulleted list. If these things don’t matter to you then make your own decision… 1. Drinks and food are not served at the pool area. So if you envision a vacation sipping a mai tai by the pool, this isn’t the place for you. You have to walk into the village across the street for food and booze. 2. The sheets smell like wet towels… I’ll leave it at that 3. This hotel doesn’t provide water…or glassware to the room 4. Overall, very dead atmosphere. I’d recommend staying on the other side of Waikiki
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Date of stay: March 2021Trip type: Travelled with friends
2 Helpful votes
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Richard L wrote a review 01 Mar
1 contribution4 helpful votes
After experiencing this property for the first time a year ago, I know how amazing it is. Of course with COVID, I expected it to be different. Not this different however. The first issue was the pool. Multiple times, trying to find a spot at the super pool was impossible. Luckily we had the Alli, so we were able to find a spot once up there. The other issue is the locals paying to stay. When a family of 10-12 are “staying” in one room, it creates a lot of noise and not much social distancing. Kids were doing flips, jumps, and splashing all over the pool deck. I get some splashing, however when I am 8 ft away and my meal is soaked with pool water, sad. I get giving locals discounts. But when they invite their friends, cousins, and sisters to come use the pool, the ones paying $345 a night get to suffer. I only know this because I heard them talking. Very disappointing. Parking. Paying $49 a day to self park, that’s a bit much when valet was $50 before COVID. Overall, I may or may not come back. I truly love the property, the location, and staff. Not much open to eat, I understand. As a Gold member with Hilton, maybe next time I’ll try a different property.
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Date of stay: February 2021Trip type: Travelled as a couple
4 Helpful votes
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Response from HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
I'm sorry to hear how you didn't enjoy your time with us. We love welcoming everyone through our doors -- including our neighbors! I understand how that might have disappointed you, so I'll be sure to share your experiences with the rest of our management team. If you'd like to provide any more insight, please don't hesitate to get in contact at (808) 949-4321. Mahalo, Resort Manager, Kevin H.
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PRICE RANGE
US$267 - US$461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2900
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Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.2 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.07 km), and Hale Koa Luau (0.3 km).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, Lappert's Ice Cream, and The Barefoot Bar.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travellers enjoy visiting Shangri La (5.2 km), Iolani Palace (3.5 km), and Queen Emma Summer Palace (6.0 km).