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This place is a trip. The room was clean but the light fell off the ceiling in the night. There was a filtered water machine broken. The pool looked like a health hazard. You can do better if you take the time to look around
My third time to stay at this hotel and it has not changed one bit. Cleanliness is tops and the staff are friendly and accommodating. I was able to have the break I was craving. Location is perfect and very convenient.
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1 Thank Lily S
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 24 February 2018
Aloha Lily S,
Thank you very much for your kind review. We are so glad that you liked our accommodating staff members and our perfect location. We look forward to serving you again in the future.
Ambassador Hotel Waikiki
Terrible hotel! My son woke up with hundreds of bites ALL over his body! The manager cane in and said no it wasn’t bedbugs but rather an allergic reaction to soap?! I was so made! They waved the parking but refused to make anything else...More
The room is terrible. Missing paint on every walls of the room. Need sandals to take a shower, moles on the floor. Bathroom door doesn’t close. Really humid and dark room. Took this hotel because of the parking. Parking full, need to wake up at...More
OMG, where to begin...first of all, we are a military family and housing informed us that we wouldn’t be able to move in to our home for a month...the Ambassador Hotel went over and above what ANY hotel in the area was willing to do...More
Thank Jill C
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 1 week ago
Aloha Jill C,
It means so much to us that you took the time to leave a review. We're happy to hear you had a positive experience with our great staff members. We hope to serve you again in the future.