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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

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Traveller (3514)
Room & Suite (915)
Traveller (3514)
Room & Suite (915)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Built in 1927, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an iconic resort hotel in Honolulu that ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services.
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Property amenities
Room Service
Restaurant
Pool
Paid Wifi
Paid Internet
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Spa
Free Internet
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS
Hotel links
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Special Offer:Book Direct for Less!
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
535Restaurantswithin 0,5 km
151Attractionswithin 0,5 km
Reviews (4 343)
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3 412 results
Traveller rating
2 016
742
358
162
134
Traveller type
Time of year
LanguageEnglish
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2 016
742
358
162
134
Show reviews that mention
All reviews the mai tai bar the pink palace mailani tower banana bread surf lanai azure restaurant pink lady sheraton pool historic section garden view original building iconic hotel beach staff tower rooms beach chairs old hawaii an umbrella
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1 - 5 of 3 412 reviews
Reviewed 1 week ago via mobile

Planned my wife’s 30th birthday trip. Flew 18 hours to check in to a hotel where the valet staff said there was no valet and the check in lady just handing us a letter saying there was a strike going on. Just wanting to shower...More

Date of stay: November 2018
1  Thank JustinC73
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded 5 days ago

Aloha JustinC73, Thank you for taking the time to share your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are truly sorry for the inconvenience that was caused during your stay with us due to the limited service, noise from the...More

Hotel's Favourite
Reviewed 30 August 2018

Good location, great beach (It probably has the best beach area compared to the other hotels), superb food (Azure restaurant is amazing, Duke's is just in the next building, plenty of other food options nearby), and of course good service. This hotel pool is very...More

Date of stay: July 2018
1  Thank Nivethan17
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded 5 September 2018

Aloha Nivethan17, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable stay at our property, and found our Azure Restaurant and overall staff service to be so great. Your thoughtful...More

Reviewed 1 week ago via mobile

We didn’t actually end up staying at the RH-we had a bereavement and had to leave the island the day we were due to check in-called up to let them know, not hoping for any concession as the res was non refundable but to my...More

Date of stay: November 2018
Thank JDC1977_USA
Reviewed 2 weeks ago via mobile

Yes the strike was on but the hotel was very accommodating by waving the daily fee and despite the staff shortage our room was cleaned daily. The hotel is quite a bit away from the Main Street from the strikes but we could bearly hear...More

Date of stay: November 2018
1  Thank 930maddil
Reviewed 2 weeks ago

Stayed there for 6 nights recently and there was a strike going on. Hotel did not mention it until checked in and a lot of the amenities/services were not available yet got charged the full rate to stay there. They were using staff from all...More

Date of stay: November 2018
3  Thank marconlst
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded 2 weeks ago

Aloha marconlst, Thank you for taking the time to share your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are truly sorry for the inconvenience that was caused during your stay with us due to the limited service, noise in the...More

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Questions & Answers
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Traveler831445
8 December 2018|
AnswerShow all 6 answers
Response from Roving61737863523 | Reviewed this property |
Yes, $42 per person and not terribly impressive as far as food choices or quality.
0
Votes
501Sandy
12 November 2018|
AnswerShow all 9 answers
Response from Tomofmelbourne | Reviewed this property |
We are currently at the TRH, we've stayed here on many occasions. The hotel is being maintained and cleaned in an entirely satisfactorily manner. In the past I have found the check in staff lacked a strong service attitude... More
3
Votes
501Sandy
12 November 2018|
AnswerShow all 2 answers
Response from shel7 | Reviewed this property |
The Hotel was not run down or substandard. They just didn't have their act together in reservations. As mentioned to another reader previously, the Hotel was not on strike when I was there. I'm not sure I would stay there... More
1
Vote
Room Tips
"Mailani Tower is supposed to be where the updated rooms are"
marconlst
2 weeks ago
Read review
"Book elsewhere/long term strike at the hotel"
Roving61737863523
05 Nov 2018
Read review
"Stay in the historic part if you can"
Poodlemomtx
03 Nov 2018
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"Garden view rooms are quiet."
Richard522
31 Oct 2018
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PRICE RANGE
US$353 - US$805 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal hawaiian, a luxury collection hotel honoluluroyal hawaiian honolulu
LOCATION
United StatesHawaiiOahuHonolulu
NUMBER OF ROOMS
528
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