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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
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Traveller (4343)
Room & Suite (1175)
Videos (1)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/04/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Updated 21/04/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 93 in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice

Built in 1927, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an iconic resort hotel in Honolulu, Hawaii that ushered in a new era of luxurious resort travel to Hawaii.

Situated in the heart of Waikiki, the luxury hotel offers cultural activities, concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services at our Malulani Pool and Helumoa Playground.

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Property amenities
Paid private parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Hot bath
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English
Hotel links
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4933Reviews146Q+A100Room tips
Traveller rating
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Popular mentions
KM-COMO wrote a review 24 May
Hallsville, Missouri44 contributions36 helpful votes
+1
I love this hotel. I’m a regular person and this is an expensive, lavish hotel but I love staying there. The rooms are nice but the view from your beach side room, the walk through the opulent lobby to the restaurants or shops, the beach! are all pretty fabulous. There are a lot of great hotels on Waikiki Beach but I keep coming back to the Royal Hawaiian.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Get a room with a view. Eat pink pancakes at breakfast. Use the beach service. Great pool—next...
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travel4free wrote a review 21 May
Delta, Canada303 contributions64 helpful votes
Overall a good stay. The housekeeping staff were terrific and very accommodating with us sleeping in. I will also say that this was the most comfortable bed that I have slept in. The Surf Lani and Mai Tai Bars were also excellent. As a Titanium Elite member they gave us a discount for breakfast and the views of Diamond Head were great. I was unhappy with was the pool/ beach area however. At 2 pm we tried to get chairs by the half empty pool and we were told they were ‘full’ by the pool staff. So after 10 mins I took a reserved sign of a pool chair and was yelled at by the the male attendant saying ‘it was reserved’ !We left for the beach. When we returned 1 hour later the same sign was on the chairs . Management : find a fix on how to deal with unused pool chairs !!!! It is a very small pool area .I travel 200 days of the year and could give you some suggestions. And please tell your staff not to raise their voice to customers.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Don’t use the pool area, head to the beach
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2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 1 week ago
Dear guest, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our comfortable bedding and accommodations, and we certainly appreciate your kind comments about our housekeeping associates. However, we hope you will accept our apologies regarding your experience with our associates by the beach. We apologize for our associate's behavior and assure you we take such concerns very seriously. We will address this appropriately, and we thank you for your patience. Once more, we do apologize. We hope you will give us an opportunity to redeem ourselves in the future. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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Steve M wrote a review 21 May
Liverpool, United Kingdom83 contributions73 helpful votes
It was on my bucket list to stop at The Royal Hawaiian and we we stayed there a few weeks back after a cruise. The front desk staff and others were all super friendly. We stayed in the historic wing in a large room but v small bathroom. Just after arrival, we see that Hallmark are filming in and around the hotel with several areas off limits throughout our stay. They were also filming on our floor. The coffee place closes at mid day. Bar area is general, public area and as its on the beach, you can end up in a line to go there. Restaurant is only open a few days per week. And finally, the pool was closed. The main entrance area and beautiful gardens definitely have a 5 star vibe but the rest is lacking in terms of facilities for those staying at the hotel.
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 1 week ago
Aloha stevemH1319WY, Mahalo for taking the time to review our hotel. We appreciate you mentioning our friendly associates and beautiful property. However, we regret we were unable to meet some of your expectations and that you were unable to enjoy our pool this time. We will share your concerns with the appropriate individuals. We hope you will give us another opportunity to show you the seamless stay you deserve. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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Traveler101 wrote a review 17 May
Sydney, Australia15 contributions1 helpful vote
Our rooms were comfortable and beautifully appointed. The hotel is massive with many hallways and rooms. It can feel a little impersonal due to this. We were pleasantly surprised to be able to use the facilities at the Sheraton next door as the kids loved the waterslide and pool there. The food was enjoyable and the restaurant right near the beach was beautiful in the evening. A lovely touch is the Easter Egg hunt they put on for the children. It was well thought out with lanes for each age group so the little ones didn't miss out.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Book an ocean view as the colour of the ocean is stunning
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1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 1 week ago
Aloha ssH6799NS, Mahalo for the kind review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are delighted you and your family enjoyed your stay and how much you loved our timeless property on the island of Oahu and our comfortable accommodations. It is also nice to know your children enjoyed the fun-filled activities and that you all had a great time at our beach relishing the delicacies served at our restaurant. Mahalo once more; we look forward to welcoming you all again should your travels bring you back to Hawaii. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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Kenneth P wrote a review 17 May
Toms River, New Jersey38 contributions13 helpful votes
We recently stayed here for our vacation to Hawaii and the hotel is just beautiful. Our room in the historic section of the hotel was great, we loved our room and housekeeping was wonderful, notably Lourdes. A few observations however will hopefully improve visits from future guests, first the front desk associates and workers at the hotel are very business like and not all that welcoming. They greet you with a lei but it’s not a very warm welcome. The pool was under renovation which was fine, we were told we could use the pool next door at the Sheraton. We could not swim at all on our vacation because the main pool at the Sheraton is freezing and there are so many screaming kids, so that was out. There is an adult infinity pool but we were told we were not allowed to use that one. The only place to really eat at the hotel is the Mai Tai. A very limited menu. I think Surf Lanai should be opened for lunch and dinner as well so that it gives your guests. Choice of eating venues. Not everyone can afford to eat at Azure which is way over priced. We were also there when a film crew was filming for a Hallmark movie. This was a bit inconvenient for your guests and it should have been roped or blocked off. Instead the film crew was quite rude telling guests where they could walk and could not walk and they were telling the guests to keep quiet and whisper when talking. This isn’t right. Block the area off next time. Please also place larger size trash cans in your guest rooms. They don’t contain much garbage at all. On the overall, a nice stay in a beautiful hotel. This hotel does take a beating because of so many guests, so I hope maintenance is on top of everything on a daily basis. Thank you.
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Date of stay: May 2022
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PRICE RANGE
US$508 - US$650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal hawaiian, a luxury collection hotel honolulu, royal hawaiian honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
528
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Frequently Asked Questions about The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Which popular attractions are close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.3 km), Waikiki Sunset Cruise with Live DJ (0.3 km), and Fort DeRussy Beach Park (0.5 km).
What are some of the property amenities at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Conveniently located restaurants include STRIPSTEAK Waikiki, Honolulu Cookie Company, and Poke Bar.
Are there opportunities to exercise at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Royal Hawaiian, a Luxury Collection Resort, Waikiki have airport transportation?
Yes, The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Hawaiian, a Luxury Collection Resort, Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Many travellers enjoy visiting Experience Nutridge (4.4 km), Iolani Palace (4.5 km), and Shangri La (4.2 km).