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All reviewsbltdean and delucaguest relationsbedroom residencedee deewasher and dryertoto toiletwaikiki beachturn down serviceluxury hotelthe sofa bedconcierge servicenew towerthe ground floorexcellent stayliving areaevery staff member
Although the location is about 10mins away from the beach, this place shines by having Service personal that goes above and beyond to make you feel at home right from the start. The room we stayed in had a full kitchen with high end german...More
We are staying here for 12 nights as a family of four in a 1 bed suite, and absolutely love it. The hotel is only a couple of years old, and from what we’ve seen is by far the most modern. The suite is large...More
We booked our hotel accommodation, some time back, similar to the previous post here and have also been advised this will not be honored. We had already booked another hotel and when we saw this from Expedia we changed our booking. We assumed the pricing...More
17 Thank Prashan B
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 2 weeks ago
Dear Prashan B,
My sincere apologies for the challenges you have experienced with your booking. I understand how frustrating it has been for you as we work to ensure resolution is reached with each of the impacted guests. I would be pleased to personally speak...More
I made a reservation a couple of months ago at the Ritz Carlton Waikiki for myself and my partners vacation this coming August only to be told two months after making the reservation that there was an error in the rates and the correct price...More
15 Thank E2123DXlaurad
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 3 weeks ago
Thank you for your comments and feedback and my sincere apologies for the lack of service you have experienced while trying to resolve this issue. If you would call the resort directly, I would be pleased to personally assist.
We brought our granddaughters here for vacation. The staff was the best ever. Everyone went out of their way to make you feel special. A 10 out of 10 for the entire staff. Well done. We leave wishing we had more time to spend. What...More