The Mansion on Delaware Avenue
414 Delaware Ave Delaware & Edward Street, Buffalo, NY 14202-1604
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Avg. R 3,766 /night, 10/15 - 10/16
R 4,958
per night
R 3,933
per night
R 2,908
per night
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4.5
#5 of 26 hotels in BuffaloLocation
Cleanliness
Service
Value
Buffalo’s most distinctive luxury hotel where peerless service, exquisite 19th-century architecture, and upscale modern comforts set The Mansion apart. Tucked along a bustling thoroughfare in the heart of Buffalo, The Mansion’s grand residential countenance and lush city gardens offer a serene yet immersive urban escape steps away from great restaurants, theater, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Billiards
Bowling offsite
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Secured parking
Wifi
Bar / lounge
Breakfast available
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Canoeing offsite
Patio
Walking tours
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Telephone
Bottled water
Iron
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Luxury
Languages Spoken
English, French, Spanish
Location
414 Delaware Ave Delaware & Edward Street, Buffalo, NY 14202-1604
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Buffalo Niagara Intl Airport
12.7 km•
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Niagara Falls Intl Airport
23.6 km•
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Car Hire
45 Restaurants
within 0.5 kilometers
632Reviews7Q+A100Room tips
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Detailed Reviews
Step back in time to the opulent late 1800's in what was Millionaire's Row during Buffalo's heyday.
Here the light pours through the tall windows into the 18-foot high, beautifully decorated rooms with exquisite woodwork. The bedrooms are spacious, clean, well designed and well-appointed. Common areas create a relaxed, friendly atmosphere in which to meet and socialize with other travelers. What a treat to have a full breakfast served to you vs. grazing through another predictable, chain hotel-style buffet.
The Manse also provides safe, comfortable transportation within a 2.9 mile radius in the hotel's Land Rover. As we were traveling by train, they were able to pick us up upon arrival and to drop us off when we left Buffalo. We were also able to walk from the hotel's great location to restaurants, historic sites and Canalside.
Most noteworthy, however, was the outstanding staff that humbly call themselves "butlers." They thoughtfully anticipated and accommodated our every need, and were a great resource for recommending dining and 'to do' options.
Should we shuffle off to Buffalo again, I would stay at The Manse on Delaware in a heartbeat. Anyplace else would only be disappointing by comparison.
Here the light pours through the tall windows into the 18-foot high, beautifully decorated rooms with exquisite woodwork. The bedrooms are spacious, clean, well designed and well-appointed. Common areas create a relaxed, friendly atmosphere in which to meet and socialize with other travelers. What a treat to have a full breakfast served to you vs. grazing through another predictable, chain hotel-style buffet.
The Manse also provides safe, comfortable transportation within a 2.9 mile radius in the hotel's Land Rover. As we were traveling by train, they were able to pick us up upon arrival and to drop us off when we left Buffalo. We were also able to walk from the hotel's great location to restaurants, historic sites and Canalside.
Most noteworthy, however, was the outstanding staff that humbly call themselves "butlers." They thoughtfully anticipated and accommodated our every need, and were a great resource for recommending dining and 'to do' options.
Should we shuffle off to Buffalo again, I would stay at The Manse on Delaware in a heartbeat. Anyplace else would only be disappointing by comparison.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Harrison, General Manager at The Mansion on Delaware Avenue
Responded 23 Sept 2021
Thank you so much for staying with us. We are so thankful we could be of service to you during your stay in Buffalo. We really appreciate the lovely words and thank you for the glowing review and 5 stars rating. We hope we see you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We did an Anniversary stay-cation for a weekend here. The mansion is just beautiful. The entire staff, all of them, were so incredibly friendly and helpful. The free "Rover" service took us to a museum, picked us up, and took us to lunch. It was so nice. The fireplaces and pool table, bar area, etc. are just lovely. Nice spread for free breakfast. If I had one complaint, it would be the temperature of the room. The programmed thermostat kept going down and the room got quite chilly. I recognize it is a very old building (and old/cold windows) but we kept having to put the thermo up again, even in the middle of the night. Mansion is walking distance to several eateries. Overall, a lovely stay. We even got chocolate covered strawberries for our Anniversary!! What's not to love?! We'd go back again :)
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff there is so friendly, we are in our mid 20s and they still treated us as if we were a king and queen walking in. They give you a tour of the place before entering your room and they walk you right up to it and take care of all your bags and luggage for you. I highly suggest this place. Not to mention it is absolutely beautiful. We brought takeout food and they actually took it from us and set up a beautiful table for us in the ball room. There’s lots to do. The jet bathtub is gigantic and so relaxing. That was my absolute fav. They do everything for you to bringing left over food at 1am warmed up, to bringing cold wine and basically anything you need right to your door. You don’t have to lift a finger. They also have a Range Rover that will bring you wherever you want to go as long as it is within a 3 mile radius as well. By far my favorite place to stay and the beds are so cozy for a good nights sleep.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed 2 nights on a sightseeing trip. The hotel is fairly pricey by Buffalo standards (about the same cost as the Westin but rates are much higher than the Hyatt Regency at this time). Convenient location in the trendy Allen neighborhood along with free parking helps justify the cost.
In remodeling the property, no effort was made to retain or recreate historical features in the rooms, resulting in a pretty sterile shell. Others have mentioned bathrobes that my room did not include. There were no towel racks in the bathroom. Towels and washcloths were stacked on a folding chair instead. The bathroom included just one small bar of soap for both the sink and tub/shower. There was no refrigerator nor microwave in the room, an unusual deficiency. There was a huge whirlpool tub/shower connection. Water must be inexpensive in Buffalo considering the amount of water used to fill the tub.
The "butler" idea was not well executed. The butlers provided no more than the usual staff. The hotel could at least provide standard butler uniforms.
Citing Covid concerns, rooms are only cleaned every three days. I have recently seen this in Portland, OR and believe it is solely a cost cutting measure.
In remodeling the property, no effort was made to retain or recreate historical features in the rooms, resulting in a pretty sterile shell. Others have mentioned bathrobes that my room did not include. There were no towel racks in the bathroom. Towels and washcloths were stacked on a folding chair instead. The bathroom included just one small bar of soap for both the sink and tub/shower. There was no refrigerator nor microwave in the room, an unusual deficiency. There was a huge whirlpool tub/shower connection. Water must be inexpensive in Buffalo considering the amount of water used to fill the tub.
The "butler" idea was not well executed. The butlers provided no more than the usual staff. The hotel could at least provide standard butler uniforms.
Citing Covid concerns, rooms are only cleaned every three days. I have recently seen this in Portland, OR and believe it is solely a cost cutting measure.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Recommend rooms on the fourth floor if available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TPG Hotels, Marketing at The Mansion on Delaware Avenue
Responded 20 Dec 2023
Hello, we are so sorry to hear about your experience. The level of service you encountered does not align with our standards, and we sincerely apologize for any inconveniences caused during your stay. Our management is committed to addressing such concerns seriously and we assure you that we will communicate your feedback to them. We truly hope you will allow us to make up for this experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My guess is that this was once a fine hotel. But it isn't any longer. The ground floor is nicely kept and the breakfasts and bar drinks are nice and well done.
Rooms are dated, unkempt and just flat out gross in some cases. The baths feel very motel.
Service was ok. We found that it was very superficial. When we told the front desk that the wifi didn't work, they said, "that's funny, it should be fine." They did nothing else.
The cleaning, or lack thereof, is a problem. This hotel only cleans every three days, and that cleaning is just making the beds and putting toilet paper in the bathroom and getting rid of the trash. It just feels dirty everywhere.
I was told that everyone stays at the Westin down the street now. I understand why.
Rooms are dated, unkempt and just flat out gross in some cases. The baths feel very motel.
Service was ok. We found that it was very superficial. When we told the front desk that the wifi didn't work, they said, "that's funny, it should be fine." They did nothing else.
The cleaning, or lack thereof, is a problem. This hotel only cleans every three days, and that cleaning is just making the beds and putting toilet paper in the bathroom and getting rid of the trash. It just feels dirty everywhere.
I was told that everyone stays at the Westin down the street now. I understand why.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TPG Hotels, Marketing at The Mansion on Delaware Avenue
Responded 20 Dec 2023
Hello, we are so sorry to hear about your experience. The level of service you encountered does not align with our standards, and we sincerely apologize for any inconveniences caused during your stay. Our management is committed to addressing such concerns seriously and we assure you that we will communicate your feedback to them. We truly hope you will allow us to make up for this experience in the future, as we have plans to make improvements to our rooms in 2024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Six of us stayed at the Mansion on Delaware Ave. this week & all of us could not have been more pleased with this superb boutique hotel. The staff from the drivers to the manager, Melissa, all treated us like royalty. The addition of a shuttle service to nearby places made it easy to tour Buffalo without needing to drive. Breakfast was exceptional with various omelettes, fresh fruit, & a salad of micro-greens & veggies.The location in the Allentown area put us near easy walking to excellent restaurants. Our stay was a total treat because of the Mansion on Delaware.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: All 3 of our rooms were equally perfect.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Harrison, General Manager at The Mansion on Delaware Avenue
Responded 16 Sept 2021
It was our pleasure to have all of you at the hotel! We appreciate your wonderful words and taking the time to review us. Thank you for staying with us and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This beautifully restored 19th century mansion, now a bed and Breakfast, is conveniently located very near downtown Buffalo. The building has retained its original grandeur but the interior decor is modern. We booked a classic queen room that was rather small. Breakfast was lovely and happy hour was an added bonus. We were fortunate to be there for Cocktails on the Lawn with jazz on the roof. It was a nice evening with an inspired graze board. Service was truly over the top. The Butlers are available 24 hours a day to assist your every need. Parking is available across the street. Several excellent restaurants are within walking distance or the Butlers will graciously drive you then pick you up after dinner.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Choose a larger room than a classic queen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Harrison, General Manager at The Mansion on Delaware Avenue
Responded 23 Sept 2021
We are so glad we were your home away from home in Buffalo. We enjoyed meeting you and are thankful we got the opportunity to enhance your experience. We hope you will come back and visit us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here overnight while traveling to Massachusetts. The building is beautiful and the work done to maintain the mansion is clearly visible. We had a standard queen room and the room was spacious, although the bed seemed a bit smaller than our queen bed at home. However the size of the bed did not impact the sleep quality of the room. Good water pressure, nice bath amenities and soft towels were a big plus. We availed ourselves of the "happy hour" and chatted with two of the "butlers" who run the hotel and enjoyed a complementary cocktail and a glass of whine. For breakfast we were offered two options - Greek Yoghurt with muesli or a breakfast sandwich. We took the sandwich which was good and got us on the road. The location has some beautiful homes nearby (was once Millionaire's Row) and after dinner we spent time stretching our legs and enjoying the warm evening and interesting architecture. I would definitely recommend this b&b.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Harrison, General Manager at The Mansion on Delaware Avenue
Responded 06 Oct 2021
Thank you for staying with us and for the great review. We hope you will come and visit again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at The Mansion on Delaware was due to the eagles concert 4/21/22 which we were chauffeured to and from by their Butler Danny. There were three butlers to care for the hotel guest. Danny, Cade and Lucas. Not sure I can express in words how wonderful these butler's were. They immediately went above and beyond from the moment we pulled up to the hotel (Danny being our greeter) and knew what we needed before we could ask. Our dinner we ordered was picked up by their Butler Lucas. He wouldn't have it any other way. Cade took care of us inside the hotel. He was on every need immediately and consistently. They were all very personable and appreciated. The hotel and our room was a stylish antique-y vibe. Just beautiful. The chef prepared complimentary breakfast chosen fresh that morning was delicious. Yeah we would definitely visit this hotel and butlers, chef and all staff again. We were truely blessed with gifted servers.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TPG Hotels, Marketing at The Mansion on Delaware Avenue
Responded 15 Dec 2023
Hello, thank you for taking the time to share your feedback with us. We're so glad to hear that you had a great stay at our hotel and that our staff could provide you with wonderful service. We hope to have the opportunity of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Mansion a decade ago and it was a great experience. I wish I could say that about my recent visit. I was visiting family in Buffalo and we wanted a double room so I booked the Mansion (my last stay was at the Curtiss). I called ahead of time to have a small set up for my sisters birthday the night we arrived since I hadn’t seen her in 2 years. We get to the room- nothing. I went downstairs to ask the front desk if we could find a bottle of champagne at least and we found something after looking in a few places. The front desk agent was helpful, kind, and tried the best and I appreciated that we found something! Our first nights sleep was horrible: creaky floors and our neighbors upstairs must have been moving the furniture in their room. Housekeeping did a nice job tidying the beds but the second day we asked for towels and the in room coffee but never got them. We also left good tips daily. Our trash was never emptied in our 3 night stay and our old towels not removed. The butlers were receptive to every call I had to make but the level of service wasn’t anything above and beyond and frankly didn’t even cover the basics. The party “miss” was never addressed so we celebrated out at a restaurant instead. We did have spa treatments next door at the Buffalo Club and we enjoyed that. Next visit, I will go back to the Curtiss. It was disappointing but we made the best of it!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’m not sure. We drove our own car to the hotel.
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more information to confirm your request.
Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful time!
We noted nothing paranormal at the hotel at all! Abnormal in a good sense like having a chauffeur, an open bar before dinner....
as for the beds and room arrangement I would suggest contacting the hotel!
Hello,
I'm not sure how we missed your question - I apologize for the late response. Yes, The Mansion is handicap accessible and has barrier free guest rooms available. If you would like additional information, please feel free to call The Butlers at 716.886.3300
Thank you for your inquiry!
"Do not scan the “pay here” signs in the lot across the street; guests are not charged to park there."Read full review
"Find another place to stay. This is not the Mansion on Delaware as it was in the past. "Read full review
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PRICE RANGE
R 2,996 - R 4,817 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mansion on delaware avenue hotel buffalo, mansion on delaware avenue buffalo
LOCATION
United StatesNew YorkErie CountyBuffaloAllen
NUMBER OF ROOMS
28
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingTHE MANSION ON DELAWARE AVENUE - Hotel Reviews & Price Comparison (Buffalo, NY)
Frequently Asked Questions about The Mansion on Delaware Avenue
Which popular attractions are close to The Mansion on Delaware Avenue?
Nearby attractions include Shea's Buffalo Theater (0.4 km), Trinity Episcopal Church (0.1 km), and Founding Fathers Pub (0.1 km).
What are some of the property amenities at The Mansion on Delaware Avenue?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at The Mansion on Delaware Avenue?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at The Mansion on Delaware Avenue?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to The Mansion on Delaware Avenue?
Conveniently located restaurants include Dinosaur Bar-B-Que, Fat Bob's Smokehouse, and Betty's.
Are any cleaning services offered at The Mansion on Delaware Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mansion on Delaware Avenue offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Mansion on Delaware Avenue?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to The Mansion on Delaware Avenue?
Many travellers enjoy visiting Frank Lloyd Wright's Martin House (5.0 km), Theodore Roosevelt Inaugural National Historic Site (0.7 km), and Buffalo and Erie County Naval & Military Park (2.0 km).
Is The Mansion on Delaware Avenue accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.