Hampton Inn & Suites Springfield/downtown
Hampton Inn & Suites Springfield/downtown
851 East Columbus Ave, Springfield, MA 01105
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Avg. RÂ 2,647 /night, 9/15 - 9/16
RÂ 5,543
per night
RÂ 4,051
per night
RÂ 2,558
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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4.5
#1 of 9 hotels in SpringfieldLocation
Cleanliness
Service
Value
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Languages Spoken
English
Location
851 East Columbus Ave, Springfield, MA 01105
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
38 Restaurants
within 1 kilometer
640Reviews7Q+A42Room tips
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Detailed Reviews
Hotel's Favourite
My wife and teenage son and I stayed here on our way to the Basketball Hall of Fame, which is literally a two minute drive away. Overall, a nice stay with a comfy and dark room, a solid breakfast, and a working fitness room. I am not a fan of Hampton's sliding bathroom door that doubles as a closet door (and does not have a lock), but it's not like a random person is going to barge in on you, so I can deal with it. Would definitely recommend.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I received my digital key earlier than expected and my son had a great view of the Basketball Hall of Fame from his bed. The room was exceptionally clean, and was nice and cool/fresh smelling which was somewhat surprising on an extremely hot day. Breakfast is back to buffet style with plenty of grab and go options as well. Conveniently located and friendly staff. Will stay again!
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Review collected in partnership with Hampton
Date of stay: June 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean comfortable rooms, great value for the price. Walked to the casino, walk to many reestaurants. Gas stations near by. Free breakfast had may choices from waffles, eggs, sausage, yogurt, and smoothies. Also coffee available all day.
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Review collected in partnership with Hampton
Date of stay: April 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s a good hotel (and I would certainly stay here again), but you get what you pay for. First off, the price was cheap at just over $100 per night with a continental breakfast included, free parking, and clean and comfortable accommodations. Our room was good, basic, and clean and comfortable. The bathroom was also basic but clean. The pool was also clean, but it was small; three families, including ours, were using it at the same time, but that is probably the most that could use it at any one time. Breakfast was good, with lots of options, but it was cafeteria quality, which is exactly what I would hope for given the price. To summarize, it’s a good hotel. If you need a place to stay, then this is a good option, but it’s not 4 or 5 star accommodations.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management from hell! Stay clear of this hotel…
Made reservations six months in advance with slight change to days staying and two of the three rooms which we had reservations for went MIA after we drove six hours and confirmed just days before.
Management refused to give us the rates we had received when we originally made our reservation six months in advance.
Nice scam they have going on at this hotel!
Made reservations six months in advance with slight change to days staying and two of the three rooms which we had reservations for went MIA after we drove six hours and confirmed just days before.
Management refused to give us the rates we had received when we originally made our reservation six months in advance.
Nice scam they have going on at this hotel!
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Review collected in partnership with Hampton
Date of stay: October 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The vent in the bathroom varied from leaking drips to full rain and it was over the toilet making the toilet unusable for most of our stay. Unfortunately, we did not discover it until the middle of the night, so we had to use the bathroom in my son's room 2 doors down. When I asked for my money refunded in the morning, the front desk person offered me points. I refused. She said that's all she could do. So I asked for a manager. She just kept saying that they don't refund, only points. I kept asking for a manager and was beginning to get upset when the woman standing next to her finally says, I'm the manager. I'm on the phone but will be with you in a minute. Unbelievable! The front desk person could have said that and just asked me to wait. Then when the manager was able to talk to me and I explained what happened, she asked me if I had told them about the problem. I said no, it was the middle of the night. She said several times that i should have given them a chance to rectify the problem. IT WAS THE MIDDLE OF THE NIGHT! I wanted to sleep. I did not want workmen in my room and i did not want to move all of my stuff to another room. She never apologized or showed any dismay at our being inconvenienced. She just acted like it was our fault. She did refund the room which I appreciate but the customer service leaves a lot to be desired.
In addition, I reserved 2 rooms and selected my two rooms when I checked in on the app. We were traveling with my son who has a one year old so we really needed room next to each other. When we arrived at the hotel we were given rooms at the opposite ends of the building. I explained that I had already selected my rooms at online check in. They said that my son's room wasn't available. I understand that if the person in that room extends their stay the room might become unavailable but I would then have chosen to move both rooms. They didn't bother to contact me and find out my preference. I think again that that is very poor customer service. I would even have been willing to change my room type if that's what i needed to do to get rooms next to each other but I wasn't given the chance.
In addition, I reserved 2 rooms and selected my two rooms when I checked in on the app. We were traveling with my son who has a one year old so we really needed room next to each other. When we arrived at the hotel we were given rooms at the opposite ends of the building. I explained that I had already selected my rooms at online check in. They said that my son's room wasn't available. I understand that if the person in that room extends their stay the room might become unavailable but I would then have chosen to move both rooms. They didn't bother to contact me and find out my preference. I think again that that is very poor customer service. I would even have been willing to change my room type if that's what i needed to do to get rooms next to each other but I wasn't given the chance.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose this hotel because of its location and room rates. The beds were comfortable enough and very clean linens, the room was clean enough, and the staff were friendly - and these are important to us. That said, you kind of get what you pay for. It appears it was updated in the past 5-8 years but already the carpet looks very worn and there were white spots all over the bathroom tiles (limescale? salt?) and corners of the carpet, and the grout looked old and dirty. Basically, it was made with very cheap materials.
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only needed a hotel for one night and made a terrible choice. No one at front desk for upon arrival for 10 min and no sign was left indicating someone would be back. There was a weird smell in the room and bathroom ceiling paint was peeling. On top of that, around 11pm, the manager (Jordan) on duty went up to our room while we were sleeping saying our room had triggered a smoke alarm at the front desk when there was no smoke coming from my room. Avoid at all costs
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Large suite, clean, and the best staff we’ve encountered. So convenient to the surrounding area. Management goes the extra mile.
When visiting local colleges, the ease in which you can travel to and from is effortless at a fraction of the price available in the college towns.
When visiting local colleges, the ease in which you can travel to and from is effortless at a fraction of the price available in the college towns.
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Review collected in partnership with Hampton
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff is friendly and attentive, but the hotel truly has seen better days. It's fairly run down. The cost was $280 (including taxes and fees) for a single-night stay on a Saturday in October. We booked 14+ days in advance. I would not complain if the price were below $200, but for almost $300, I expected the hotel to be a bit nicer. There just aren't a lot of options in the area.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The parking is very convenient there though, they have a garage that you would pay for, but we parked in a lot and it was free.
The shuttle will only take you to the MARTA station or anywhere within 1/2 mile. Better off using UBER.
"The room we had was clean but could use some TLC in the ceilings/walls/shower. But cleanless was there for sure. And maybe more fruit options with breakfast."Read full review
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PRICE RANGE
RÂ 2,558 - RÂ 3,411 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsSpringfield
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingHAMPTON INN & SUITES SPRINGFIELD/DOWNTOWN - Hotel Reviews & Price Comparison (MA)
Frequently Asked Questions about Hampton Inn & Suites Springfield/downtown
Which popular attractions are close to Hampton Inn & Suites Springfield/downtown?
Nearby attractions include Dr. Seuss National Memorial Sculpture Garden (1.1 km), Basketball Hall of Fame (0.3 km), and MassMutual Center (1.0 km).
What are some of the property amenities at Hampton Inn & Suites Springfield/downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Springfield/downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Springfield/downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Springfield/downtown?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Springfield/downtown?
Conveniently located restaurants include Red Rose Pizzeria, Max's Tavern, and Nadim's Downtown Mediterranean Grill.
Are there opportunities to exercise at Hampton Inn & Suites Springfield/downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Springfield/downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Springfield/downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Springfield/downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.