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The Hotel Salem

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Traveller (134)
Room & Suite (85)
Videos (1)

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About

#4 of 4 hotels in Salem
Location
Cleanliness
Service
Value
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Rooftop terrace
Baggage storage
24-hour front desk
Rooftop bar
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English
278Reviews5Q+A60Room tips
Traveller rating
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Sandra L wrote a review 04 Mar
3 contributions
This hotel was just perfect. Our bed was so confy and the room so spacious. Felt at home. I recommend for sure. Close to many attractions and souvenir shops. The only thing I can say is that parking is not too convenient, specialy when you check in very late.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 1 week ago
10 Hi Sandra, Wow! What a joy it was to welcome you and we are thrilled that you felt completely at home from the moment that you arrived. Your high recommendation means the world to us and if we can offer any assistance in coordinating your return to Salem, please give us a call. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine260030 wrote a review Aug 2022
Seminole, Florida18 contributions4 helpful votes
Hotel's Favourite
Beautiful boutique hotel! Located on pedestrian area of Essex St. Everyone was so friendly and accommodating. We had a double queen on the third floor with view of Essex, high ceilings, nice lighting. Our only issue was that the shower seemed to be missing a door, which lead to lots of water ending up on bathroom floor, we mentioned it to a couple of people who seem to be unaware, other than that fantastic stay and if I make it back to Salem again, I will most definetly stay here!
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Hotel is located on pedestrian only area, we were dropped off just around the corner, not far a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 30 Aug 2022
Hi Sunshine260030, Thrilled to have hosted your recent family getaway and we thank you for sharing this review. We are thrilled to learn that you fell in love with our hotel and we hope that you both created memories that will last for years to come. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jpspbd wrote a review Feb 2024
Gloucester, Massachusetts4 contributions4 helpful votes
I hosted a Summit for over 30 people. Olivia was our event manager. She was awesome. Helpful. Smart. Friendly. Accommodating. The rest of the staff were also amazing. The food was excellent too. Our members were thrilled with the experience and so enjoyed being in the heart of Salem.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 07 Feb 2024
Hi jpspbd, It was wonderful having the opportunity to welcome you and your Summit guests to our property and we are thrilled that our team was able to help you coordinate a successful event. Olivia thanks you for sharing these kind words and we hope that you all have created memories in Salem that will last for years to come. Let's stay friends!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy F wrote a review Jan 2024
1 contribution
we stayed in this hotel during the snow ice storm. They have a side door for convenience. My husband was inside and needed to open this door for me to get inside. My hands were full and it was icy so crossing parking lot to go in main entrance was unsafe. The door was difficult to open because snow had built up at the bottom of door. I used my boot to clear the bottom of door so it could be opened. After several attempts it finally broke free. When checking out 2 days later the hotel attempted to charge us for damage to this door. There was no damage to the door and we had not kicked it to get it open like they claimed. There is a camera mounted outside the door and it could have been reviewed to verify all we did was open this door. We argued this with the front desk and then they informed us we could not stay there anymore because we were not a good fit. Also the door that was stuck was an emergency exit and should have been cleared at all times.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 17 Jan 2024
Hi Resort17882173399, Greetings and thank you for sharing this review! While we appreciate your thoughts, we fear that your review may be intended for another hotel as there are details noted that do not align with our hotel. Located in the heart of Salem Massachusetts, we unfortunately do not have a hotel guest parking lot (nor a side door or damaged exits). This leads us to wonder if this review was mistakenly posted to the wrong hotel and if that is the case, we hope our feedback has provided some help in making the correction. We apologize for any confusion, and if your review is indeed intended for Hotel Salem in Salem Massachusetts, we offer our apologies and our invitation to further discuss. If the review was meant for another hotel, we understand how easy these mistakes can happen and we encourage you to shift your review to that review page as we are certain the leadership team at that hotel would value your feedback. We thank you once more and we hope the future allows you to join us in Salem. All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ned l wrote a review Dec 2023
2 contributions
Hotel has no road entrance causing need to park fifty yards away and tote or cart bags. Entrance through restaurant. Signage is weak and not easily visible. No pool; no gym. Room was nicely sized but barn doors to toilet and sinks and showers allowed for little privacy. Tile was loose on floor; barn door came off track (which was promptly fixed by staff), scuff marks on walls, and horrible blue shower tiles. Promised reservation confirmation not received until follow up. Pretty pricey for facility.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: There are better options nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 09 Dec 2023
Hi ned, While we do our best to inform guests of our property's location within a pedestrian walkway prior to arrival, we regret that this detail caught you by surprise. Thank you for taking the time to share your additional impressions on the experience and we hope to one day have the opportunity to win your heart in full. All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bethypoo wrote a review Nov 2023
dutchess county, ny287 contributions75 helpful votes
We haven't stayed here in almost 2 years because of a negative experience. We decided to try this place again and opted for the Lark Suite. The hotel was beautiful. I suspect maybe new management? Everything was great from making a reservation direct with the hotel to checking out. The hotel staff checked in with us periodically through texts and also in passing in the lobby.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 30 Nov 2023
Hi bethypoo, Wow! What Thanks so much for giving our property another try and we are happy that your most recent stay restored your confidence in the Hotel Salem experience. We loved hosting you and look forward to welcoming you back in the months ahead. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rob wrote a review Nov 2023
Peterborough, Canada1 contribution
We stayed here in October and the hotel was outstanding. Right from entering the front doors we were greeted by very friendly and attentive staff. We were early and staff secured our luggage for us while we went for lunch at the roof top bar. ( even took our luggage to our room while we were sightseeing) The food was very good and great portions and the staff outstanding and the view was wonderful. Can’t say enough good about our stay and will return. 10/10 thanks to all the staff!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 17 Nov 2023
Hi Roam52111275358, Wow! It was a joy hosting you at our property and we are thrilled that you felt welcome from the moment you arrived. Our team thanks you for taking the time to share these kind words about the accommodations and dining experience and if we can offer any assistance in coordinating your return, please give us a call. Hurry back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wendymurphy418 wrote a review Nov 2023
Huntington, New York3 contributions
I would not recommend this hotel. The rooms are extremely small. You have to climb over your partner to get into bed. There was no coffee pot or microwave. The only amenities were some body wash and a tiny bar of soap. The lighting sucked and there was no full length mirror. The sliding glass door into the bathroom was filthy. Will never go back.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pick another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 06 Nov 2023
Hi wendymurphy418, While we offer many room types to accommodate the varying needs of each of our guests, we regret if our micro king room did not offer the amount of space that you were expecting. Should your travels return you to Salem, we invite you to consider one of our more spacious suites that offer additional square footage to relax and unwind. All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shannon H wrote a review Nov 2023
Washington DC, District of Columbia1 contribution
The beds were comfy and modern feel. The staff were amazing and I felt like they really took care of us! It is located right in the middle of the town so getting to everything was easy! Salem is completely walkable. We really enjoyed it. It was a super fun girls trip weekend.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 04 Nov 2023
Hi Shannon, Staying in the heart of Salem certainly has its perks and we are thrilled that you loved the convenience of being just footsteps away from so many popular attractions. We loved hosting you all and if we can offer any assistance in planning your next girls weekend getaway, please give us a call. All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary B wrote a review Oct 2023
1 contribution
Our trip to Salem was delightful, perfect time of year to be there. The town is alive with witches of all sorts. Everyone gets into the 'spirit' of the season! The Hotel Salem was not your traditional colonial style hotel but its location is perfect for taking in Salem. The only downside is parking, which can be tricky and the supposed parking app scammed my bank and credit card. Beware of the Parking App - that's the most scary and evil thing in Salem. Otherwise it was bewitching😄
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Guest Services / Front Office at The Hotel Salem
Responded 01 Nov 2023
Hi Mary, We are thrilled that you had such an enchanting experience during your recent visit to Salem and we appreciate this review. While we are happy that you had a delightful experience, we're sorry to hear of the challenges you had with a Parking App and if we can offer any tips or suggestions for your next visit please don't hesitate to reach out. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,830 - R 4,018 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsSalem
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE HOTEL SALEM - Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about The Hotel Salem
Which popular attractions are close to The Hotel Salem?
Nearby attractions include Crow Haven Corner (0.3 km), Hex: Old World Witchery (0.2 km), and Omen: Psychic Parlor and Witchcraft Emporium (0.08 km).
What are some of the property amenities at The Hotel Salem?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at The Hotel Salem?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Hotel Salem?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Hotel Salem?
Conveniently located restaurants include Village Tavern, Flying Saucer Pizza Company, and Red's Sandwich Shop.
Is The Hotel Salem located near the city centre?
Yes, it is 0.2 km away from the centre of Salem.
Are there any historical sites close to The Hotel Salem?
Many travellers enjoy visiting The House of the Seven Gables (0.8 km), Phillips House (0.7 km), and Salem Maritime National Historic Site (0.7 km).
Is The Hotel Salem accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.