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Staff was friendly and room was OK but mattress was hard and bathroom shower was not very clean and absolutely no hooks to hang your towels. Also bathroom door evidently pried open not sure why but they should replace the door. Management should do room...More
Thank Randy J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Albuquerque AirportResponded 5 days ago
Hi Randy J,
Thank you for taking the time to write a review of our hotel and for staying with us. Helpful services and friendly atmosphere are our hotel’s highest priorities. I am happy you acknowledged our accommodating staff and inviting room.
I am sorry...More
This past week I stayed at the Holiday Inn Express Hotel & Suites while I was on a business trip in Albuquerque, NM. I can honestly say that the staff members treated me with exceptional service from the moment I walked through the door. To...More
Response from ABQYI, Owner at Holiday Inn Express Hotel & Suites Albuquerque AirportResponded 26 February 2018
Thank you so very much for taking the time to post your experience at our hotel! I am so glad to hear that the staff was able to fix the issue with your entry light so quickly! We really appreciate your patience in that matter....More
Location was good. Breakfast was decent, but they should start serving before 6:30 am. I would assume there are others that have an early flight. Got in late at night and left early in the morning, so not much to report. Bigfoot stayed upstairs which...More
The hotel is located in an area with many food choices and easy access. Check-in was easy and we were offered water and cookies. The room was clean. Our room was less spacious than others due to the location of the room. The breakfast had...More
It's right near the airport. We didn't have any reservations so stopped at the Holiday Inn first. They were booked solid but called the HIE and then sent us there. The check-in woman was great. She said the room we wanted (ADA) was not quite...More
Absolutely! Our complimentary guest shuttle runs 24/7. Just give us a call once you receive your baggage and we will be on our way to pick you up! It is just a quick 5 minute trip to the Albuquerque International Sunport.