I am a loyal visitor to hotel chains. I usually stay at high end and luxury locations for work and pleasure. This was my first stay at a four seasons and must admit I was very impressed. I understand why the name means luxury.
This was our first vacation in nearly 2 1/2 years due to the pandemic. Thank goodness we chose to stay at the Four Seasons Maui. Everything was a 10+. The hotel, the staff, the food and our room. It was like being on a ultra luxury cruise the went nowhere. We had the most marvelous vacation ever. We ate in every restaurant and we were never dissatisfied with the food or the service. Thank you Four Seasons for creating such an amazing place to come and enjoy life at it’s best. Aloha
The resort itself is absolutely stunning. Upon check in we were upgraded, which was lovely. We enjoyed beautiful dinners at Spago and Duo. However, my biggest pet peeve at this resort was how crowded everything was, no matter the time of day. Serenity pool chairs filled up by 8:30 AM on our stay. People are encouraged by staff to just grab your chair and come and go as you please. That is a broken system! One of the days we were there, no pool chairs were available until 3 PM. Additionally, when grabbing drinks at the lobby bar, we gratefully snagged a bar seat, but many hotel guests were without chairs. We witnessed many guests having to order at the bar in a long line and stand around. I prefer a relaxing atmosphere where there is adequate space for all - and you truly experience a 5 star retreat.…
Probably one of the best stays I’ve ever had in the US! Many hotels nowadays do not really put customers first but this hotel definitely does! From the time to checking into the hotel and asking about what I’m planning to do and giving suggestions just made me feel like I was at home. Love the beach and the service. Definitely the best place to be in Wailea and will come back again!
Duo Steak and Restaurant was incredible! I ordered the macadamia crusted Mahi Mahi and my husband ordered the vegetable curry dish. Both were excellent. The server was pleasant and quite attentive. The restaurant is pricey but average for the area.
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