Short version: every aspect of our experience was excellent, and the location gave us quick access to a family member in the ICU at Morristown Memorial Hospital. Long version: A family member was admitted to the ICU and the staff at Morristown Memorial recommended the Best Western Plus Morristown Inn as a high quality place to stay that was very close to the hospital. We arrived to the hotel late at night with no reservation and we were immediately given a room that exceeded every aspect of our needs. Here's the good and bad: Good: - The staff were friendly and accommodating, and they were compassionate in asking about our family member; they were also flexible with our uncertainty on how long we'd be staying - My wife hates the smell of hotels, but she said this hotel was great and didn't have the typical industrial hotel smell - Parking was free and plentiful - The breakfast was far better than most free continental breakfasts - The room had everything we needed, including wifi and a desk with ample outlets - The king bed was incredibly comfortable - The climate control in the room was quick, effective, and easy to use - I didn't hear other guests or traffic outside - The public areas of the hotel were well maintained and had a vintage vibe that I really liked - The rate I paid was far less than I expected, based on past visits to chain hotels in Morris County - It took us less than 3 minutes to transition from being asleep at the hotel to being at the front entrance of Morristown Memorial Hospital - this is huge when you're there to be with someone at the hospital Bad: - When we got to the hotel, there was a sign at the front desk saying they'd be right back; staff did arrive within a couple minutes, but a bell or a phone number to call would have made me feel less uncertain about how long I'd be waiting My list of good things could go on and on, but honestly, that's the only bad thing about my experience I can come up with. Overall, this was an excellent experience and I recommend this hotel to anyone visiting Morristown, and especially to anyone who needs a good location close to the hospital.…
This is one of these hotels where is soon as you pull up to it you are so pleasantly surprised. It just has a very quiet looking appearance. I would describe it almost as old-school traditional. We thoroughly enjoyed staying it was very clean our room was absolutely fantastic the lobby was very quaint they treated us so nicely and we will be making other trips to Morristown in the future and know that this will be the place where we will stay. It’s also Extremely close to Morristown medical Center only a half mile walk which was great for us because we were there to visit the maternity ward not for us but for another family member lol anyway we also got a special rate because we were visiting the hospital just another reason why we highly recommend this hotel
This "inn "was easy to use -had good parking -friendly employees in reception and at breakfast--needs ice available on all floors--darkening drapes--and a somewhat brighter bathroom--All in all--quite comfortable--
over all pleasant stay, very clean. customer service was good and helpful when we needed to order food outside the hotel premises. Would stay there again if ever in town due to traveling. Thank you to the staff for a pleasant experience.
For a conveniently located hotel, in walking distance to many shops and restaurants and immediate access to connecting roadways this Best Western is the best. Also the staff, rooms and morning breakfast are all excellent, you will not be disappointed. Simply outstanding.
The Best Western is by far the best hotel in Morristown NJ. The customer service is excellent from reserving the rooms by phone, to check-in, morning breakfast and checking out. The rooms are perfect and the hotel is located just a couple of walking blocks to all the action.
My husband and I stayed overnight to meet family in Morristown. As a Jersey girl who relocated to Pennsylvania a long time ago, this hotel made me feel like I was coming back home. Historic atmosphere is exceptional. Closeness to downtown is a plus; we could even walk the half-mile to the downtown area where good restaurants abound. Would definitely stay here again.
Have stayed at this location several times and have always been completely satisfied. Rooms are nice, staff is great, breakfast is very good. Bonus....fresh, complimentary cookies available at front desk.
A great little gem of a hotel away from the downtown area (although still very close). Reasonable prices and good amenities - great value. Staff is very friendly and accommodating. We always stay there while in the area - very consistent.
Clean and well situated. Nice breakfast. Easy check-in. Yet the main thing about this hotel is the staff. Somehow they have managed to employ only the kindest, most pleasant and most helpful people. Without exception! Thank you!! I was very impressed and will definitely stay again when I visit the area
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