I stayed at tolan for 3 weeks and have just returned..in the 3 weeks I stayed the room floor was cleaned once in the whole 3 weeks..our bedding was changed 3 times..even though I complained nothing was done..the shower unit was disgusting had mould growing in the sealent..it had no shelving to put toiletries so had to leave them on the shower floor..there was no shelving above the sink just 2 brackets but no shelf on it..the toilet seat didnt fit the actual toilet..all rooms were dirty..the cupboard handle was broke..it was a nightmare..I would never stay there again I'd rather on the streets there it's much cleaner.
The apartments are basic, but clean, bedding and towels changed every few days. The shower is hot, the water pressure amazing! Cooking facilities minimal, but eating out was cheap. Rooms have TV, but we never plugged it in. We didn’t use the air conditioning, as the room had 2 balconies and a decent nighttime breeze going through if we left all the doors open. The pool and area were perfect. The staff, especially Rob, were amazing. Whatever he is being paid, he deserves more!! When does he sleep?? Mel organised an Ottoman evening around the pool. The food and ambience were wonderful. We had been all ready to fly to Spain, but due to COVID and FCO guidelines were unable to go. We needed a quick change of plan, and on a budget!! We had an amazing time, that ticked so many boxes. Just what we needed. Thank you all at Tolan. If we come back, we’ll come to you.…
Arrived late evening and shown to our room, 115 given a key with 112 on it, it did not really matter as any key would have opened the door as the handle came off in our hand. mouldy shower that leaked badly into the apartment below, towels rough and dingy, bed old and sagged badly in the middle, after the first night my other half was doubled up with back pain, so tried to sleep on the sofa bed,slightly more comfortable than the bed,after looking under the bed sheet,no mattress protector, badly stained, we decided to move out as sleeping with other people's bodily fluids it not on my holiday bucket list. This place is sadly neglected it needs serious improvement, what really puzzled us is the fact that this place sports a trip advisor certificate of excellence, not the place for the feint hearted.…
We were there the last 2 weeks in September had a great stay as usual was our 4th time at Tolan . Rooms cleaned every day staff friendly as ever so looking forward to next year already . Ideally situated as very central so close to bars restaurants shops and the large Migros supermarket but in a nice quiet side street. Good food if u choose to eat there and we had a beautiful meal on the Turkish night
Checked in 2am Thursday morning, checked out Friday at 10am! Sorry, not for us! Moved to Avlu, a few minutes away, cost us almost 300 quid, worth every penny!! Don’t go to the Tolan! On the plus side, Rob, the barman, was very helpful and said that we could probably move to a ground floor apartment in a few days!! No thanks!
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