We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Richmond-Midlothian

Traveller (18)
Room & Suite (21)
Dining (4)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home.
Read more
Property amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Reviews & more
850Reviews
43Photos
4Q+A
44Room tips
Traveller rating
  • 398
  • 244
  • 124
  • 51
  • 33
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
An event was going on at the hotel which involved women wearing leather thongs and black leather dresses in the elevators. I personally got on the elevator with two men in Black silk PJs with dollars in their pockets. Pool was gross and cause one of daughters not to be able to
Read more
Review collected in partnership with DoubleTree by Hilton
Response from Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian
Responded yesterday
Thank you for taking the time to share your feedback with us. Please accept our apology for guests not being dressed in appropriate attire. Once we became aware of it, we did speak with the group contact who, in turn, ask them to return to their guest room and change clothes which may have been who you encountered on the elevators. With regards to the pool, I am sorry that something may have irritated your daughter's eyes. I have reviewed the pool logs with our chief engineer as we test our pool water daily and both the chlorine and PH levels were well within normal ranges, both for weekend along with every other day in January. We appreciate you choosing to stay at our hotel and hope to see you again the next time you are in the Richmond area.
Read more
Hotel's Favourite
I went to this hotel for a conference. On arrival the cookies were warm and the greeting was friendly. Very nice location and the room was wonderful. You really can't ask for more than a good shower, working TV, a fridge, and complimentary water. I'll be back! P.S. The A/V
Read more
Response from Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian
Responded 19 Oct 2018
Thank you for taking the time to share your comments with us. We appreciate your feedback regarding our overall friendliness, guest rooms, A/V personnel for meetings and, of course, our warm chocolate cookies, the #1 amenity of the Doubletree by Hilton brand. On behalf of our team, we appreciate you choosing to stay with us and hope to see you again the next time you are in the Richmond area.
Read more
This hotel claims to be a "full scale hotel" but what hotel doesn't include at least a continental breakfast that is included with your room. NOT this one. You had to pay unless you were a diamond member. Wth!!! I travel alot every year and never had this happen to me. Never
Read more
Review collected in partnership with DoubleTree by Hilton
Response from Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian
Responded yesterday
Thank you for taking the time to share your feedback with us. As I mentioned in my response back to you via the Hilton SALT system, we do have rates that include breakfast; however, the rate that you paid was a net discounted rate set up with your company that does not include breakfast. We appreciate you choosing to stay with us and hope to see you again the next time you are in the Richmond area.
Read more
Note that I have stayed here before and had a pleasant stay. Not this time. Once in my room discovered remote did not work and phone did not work. It took 2 days to get my phone working. Thus had to call the front desk on my cell to order room service. Once phone working
Read more
Response from Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian
Responded 1 week ago
Thank you for taking the time to share your feedback. We appreciate your continued support and apologize for the issues you encountered on this visit. I will share your feedback with our Housekeeping Management Team. In addition, I spoke with our front desk manager, who indicated that you all spoke at length yesterday at check out regarding your billing issues. Your reservation was made thru a 3rd party reservation site, getaroom.com, so any billing issues will need to be discussed with them. I would be happy to discuss some compensation with you for the issues you experienced in your guest room while in our hotel and will give you a call very soon. Again, thanks for choosing to stay with us and we look forward to seeing you again soon.
Read more
Friendly staff and a beautiful hotel! The room was a decent size but would love queen size bed options too. Room was clean and spacious. Hotel is located near many different restaurants and stores in case you want to shop.
Read more
Review collected in partnership with DoubleTree by Hilton
Response from Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian
Responded 1 week ago
Thank you for taking the time to share your feedback with us. We appreciate your comments on our overall staff friendliness, cleanliness of our guest rooms and the hotel in general. Thanks for choosing to stay with us and we hope to see you again the next time you are in the Richmond area.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementDoubleTree by Hilton Richmond-Midlothian
Guest room
Photo provided by managementDoubleTree by Hilton Richmond-Midlothian
Guest room
Photo provided by managementDoubleTree by Hilton Richmond-Midlothian
Guest room
Photo provided by managementDoubleTree by Hilton Richmond-Midlothian
Guest room
Photo provided by managementDoubleTree by Hilton Richmond-Midlothian
Guest room
PreviousNext
12345
We did use Uber to go into Richmond (I'm not sure how close to the Craft Brewery section) and back. There seemed to be plenty of Uber drivers out and about when we needed them.
1 vote
Show all answers
Does the pool area have a hot tub?
Not that I saw, no.
0 votes
do the rooms have microwave and refrigerator?
yes, all of our guest rooms have both a microwave and refrigerator.
0 votes
Show all answers
Good Morning Nancy, Thank you for your inquiry. Midlothian Athletic Club is located directly across the street from us, and the fee for hotel guests is $5 per day. Please present your room key to receive the discount. You may view the weekly schedule of classes at macrichmond. If you have any further questions or other assistance, I'd be happy to help. We look forward to your arrival on Monday. Enjoy the rest of your weekend! Kim Whelan-Williams Front Office Manager
1 vote
"the parking is limited out front, but there is more out back and a good entrance way there as well!"
"Book somewhere else"
"If you use a wheelchair, crutches, or walker the entrance is very tough."
"There's a club on the first floor so ask if you'll be able to hear the music from your room"
"Hilton Honors have rooms on the 7th floor with great views."
PreviousNext
1234569
PRICE RANGE
US$110 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn koger hotel richmondholiday inn richmondrichmond holiday inn
FORMERLY KNOWN AS
Holiday Inn Koger Conference Center
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
237
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing