Holiday Inn Express & Suites Kailua-Kona, an IHG hotel

Holiday Inn Express & Suites Kailua-Kona, an IHG hotel

75-146 Sarona Road, Kailua-Kona, Island of Hawaii, HI 96740-3725
Mattress was just right.
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Panorama at the Holiday Inn Express Hotel & Suites Kailua-Kona
360
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Two Queen Bed Suite
Room & Suite (299)

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Avg. R 5,628 /night, 11/5 - 11/6
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About

4.0
#3 of 13 hotels in Kailua-Kona
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality

Holiday Inn Express Hotel & Suites Kailua-Kona is an excellent choice for travellers visiting Kailua-Kona, offering many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Holiday Inn Express Hotel & Suites Kailua-Kona features 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Holiday Inn Express Hotel & Suites Kailua-Kona, parking is available.

Nearby landmarks such as Ali'i Drive (0.1 mi) and St. Michael the Archangel Church (0.1 mi) make Holiday Inn Express Hotel & Suites Kailua-Kona a great place to stay when visiting Kailua-Kona.

While in Kailua-Kona, you may want to check out some of the restaurants that are a short walk away from Holiday Inn Express Hotel & Suites Kailua-Kona, including Kona Brewing Company Pub & Brewery (0.5 mi), Big Island Grill (0.1 mi), and Umekes Fishmarket Bar & Grill (0.6 mi).

There is no shortage of things to do in the area: explore popular art galleries such as Kona Henna, Lava Light Galleries, and Trudy's Island Arts.

Enjoy your stay in Kailua-Kona!

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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Hotel links

Location

75-146 Sarona Road, Kailua-Kona, Island of Hawaii, HI 96740-3725
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Keahole Airport
12.6 km•
See all flights
Kamuela Airport
53.3 km•
See all flights
722Reviews37Q+A100Room tips
Traveller rating
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Detailed Reviews
MrsMessy wrote a review May 2023
Southampton
Hotel's Favourite
4.0 of 5 bubbles
We stayed here for three nights on Big Island. It is located in the tourist area with shops and restaurants a very short walk away.

Good things - the staff were really friendly and helpful, especially those refilling the buffet breakfast. The breakfast was complimentary each morning that had lots of choice. The location was good. Room was large, nice Dove toiletries in the bathroom. Useful computer room where you could print stuff for free.

Negative - no views from the room - ours overlooked the car park! Our room had poor lighting - no central light only lamps and because the room was decorated in dark colours, it was a bit gloomy! Sofa was a bit stained.
Read more
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth S wrote a review Feb 2020
Sacramento, California
4.0 of 5 bubbles
My husband and I stayed here for a week while visiting the island. The room was spacious, extremely clean, the bed was very comfortable, and it was convenient to have the microwave, fridge, and Keurig coffee maker. The breakfast was generous and very good, with scrambled eggs, omelet, sausage, pancakes, etc., in a pleasant semi-outdoor space by the pool. This is not a resort, but the pool was a comfy temperature and big enough to swim laps, and the spa was nice after a day on the road. The hotel provided large beach towels and exchanged them for fresh ones whenever we needed them. Everyone on the staff was pleasant and helpful.
The main reason we chose this hotel is its location and it was perfect, only a couple of minutes' walk to lots of restaurants and shops, including the Kona Marketplace and the Kona Inn Shopping Village, where we went several times for drinks and dinner (Kona Inn Restaurant, Kona Canoe Club) while watching the sunset. It's especially good to be able to walk to the center of town, including the pier (less than 10 minutes), because the traffic in and near the center is pretty bad nearly all day long due to roadwork, etc.
The only slight inconvenience was that the breakfast room was occasionally overcrowded, but then we shared a table and talked to some interesting people that way. We enjoyed seeing the families with young children. The breakfast staff was clearly overworked and sometimes had trouble keeping up.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Our king suite on the third floor was very quiet and had a nice view of the mountain to the east.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Southendwesthamfan wrote a review Feb 2020
Southend-on-Sea, United Kingdom
3.0 of 5 bubbles
So we needed a hotel to use as a base for some day trips and with prices of other resort hotels being much higher chose here as our starting point. We moved to a resort after our 4 night stay here.The airport is a 20 minute drive from the airport. To pick up your rental car you'll need to get the shuttle bus from outside the terminal and be driven to the rental pick up area.We used Dollar but all the car rental companies are in the same area.
The hotel is located just off the beach area and about a 3 minute walk. The hotel has parking which is charged for and in the evenings it can be a bit difficult to find a space.
Check in was quick and we were in room 200. This overlooks the front of the hotel but was quiet enough. The rooms are large with a sofa seating area and small dinning table.
Room has a coffee machine, fridge and microwave next to a small kitchen sink. The bathroom has a decent size shower and no bath.There is a very small pool and hot-tub ina really small garden area but we didn't use it.
The breakfast is the standard holiday inn express fare and the less said about it the better. There are lost of restaurants nearby, including Starbucks and Macdonalds if you prefer. We tried Herbivore which is in the parking lot opposite the hotel and it serves vegan food and was interesting and quite tasty.
Its a good location to explore the beachfront from by foot.
Leaving the hotel can be a bit tricky if you want to turn left as you exit on the main road as its right turn only (ie heading north). However if you go through the car park you can exit onto Hualalai Road and get to the traffic lights where you can turn left.
Not sure I'd come rushing back to stay here but for the relative price it can certainly serve the purpose of a base to explore from.
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Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel
Responded 29 Feb 2020
Hi Southendwesthamfan, Thank you for choosing to stay with us and for posting a candid review. I'm glad that we were able to provide for your accommodation needs and since you even appreciated some aspects of your stay like our location. I know we still have a lot of room for improvement if we are to provide a frictionless experience for our guests and if you have any other comment or suggestion, feel free to let us know. Thanks again and I hope you give us another try in the future. Mike F. Case Manager IHGService
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DDIOM wrote a review Jan 2020
United Kingdom
3.0 of 5 bubbles
Located in Kailua Kona, about 25 minutes (US$ 35 in cab), this hotel is all you need for a short stay.

The hotel is not on the sea-front: to get to the shore, such as it is, is about a 5 minute walk. This area is NOT a beach resort.

The surrounding area is well supplied with restaurants, shops and all sorts of outlets trying to sell stuff or trips to you.

Hotel rooms are comfortable and very well equipped, including microwave and plenty of power outlets. There is an outside large hot tub and small pool, fitness room and guest laundry.

There is only one elevator, used also by housekeeping so that can mean long waits. There are only 3 floors, including ground, and there must be a staircase somewhere...

The included breakfast is about as plastic as it gets, with plastic cutlery and much plastic-wrapped processed food. The refuse bins are overflowing when the horses have been fed.

It is most odd that an Island hotel, with all the problems of refuse disposal, and a reliance on the ocean a d natural environment to attract guests, should not by now have woken up to the unsustainabilty of single-use plastic.

That said, Staff are friendly, welcoming and helpful, and if the hotel seriously addressed the plastics issue, the hotel would move up the rankings quickly.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cdproctor wrote a review Jul 2020
4.0 of 5 bubbles
Due to the pandemic many hotels in Kona were closed, and I just stumbled on this one. It was about 50% less than I had expected to pay, and the location was perfect. The room was large and very quiet. Comfortable bed and bedding. I appreciated the Keurig coffee maker. Since I stayed at another Holiday Inn recently I came prepared with extra coffee pods for the machine. The Front Desk ladies were all polite and helpful, and the rest of the staff always said hello. The pool is for kids, so don't plan to swim laps. The breakfast doesn't interest me since those kind of buffets tend to bring out the worst in people who think that Free Food is an invitation to get greedy. So I can't say what this hotel had to offer. I went out for breakfast.
The location is awesome. One block off Alii and all the dining and shopping.
My only disappointment was that the check in lady handed me a memo to inform me that housekeeping was only available every 5 days unless specially requested. For me, one of the pleasant things about a hotel vacation is coming back to a clean room each evening. I was unhappy about this, but I survived. I guess they had some staffing issues along with a busy hotel.
All in all it was a good week, and I will return. The price was right, and I enjoyed my stay. A few glitches didn't change that.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Becca D wrote a review Jul 2022
San Diego, California
5.0 of 5 bubbles
This is one of the top places we stayed in Kona! The rooms were very clean and modern. Our room had a flat screen TVs with a number of channels, a over-bed desk so you could sit in bed and use a laptop, built in reading lights, and in the shower they had high quality shampoo and conditioner. The rooms had comfy pillows and we could not hear other guests. The hotel is located one block north of the main downtown area in Kona, so its very close to the oceanfront. The pool is small, but the hot tub is big enough to ft at least two couples at once. One of the only places in Kona that serves a hot breakfast - including biscuits and gravy.
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Date of stay: July 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JJCA25 wrote a review Dec 2021
3.0 of 5 bubbles
After reading reviews on Trip Advisor, I was pretty confident this would be the best option for us. We didn't expect to stay much in our room, and the location is within walking distance to nice restaurants and shopping. However, due to a "kona low", we have been stuck indoors since last night (Friday) and it's predicted to last through through Monday. Our room is RIGHT next to the hotel's laundry facility, and we have been hearing the washer & dryer on and off for the entire day as well as the workers' music. Also, the fan and the electrical outlet in our bathroom, and a reading light are not working - there was no blow dryer. We requested that the reading light and fan be fixed early yesterday, but no one has showed up so far. When I went to the front desk to get our trash emptied and a blow dryer today, the clerk asked me if I was sure there was no blow dryer, and told me I could go empty my trash in the large bin outside. On the flipside, most of the staff have been friendly and helpful, and the clerk eventually dropped off a new blow dryer. Overall the room itself is tastefully done, although the lighting is not as bright as we would like, especially in the bathroom. Hoping the workers come to work on our room soon. We REALLY want to believe that things will be fixed so we can enjoy the rest of our vacation.
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Date of stay: December 2021
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: do NOT stay in room 132
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel
Responded 18 Dec 2021
Hi JJCA25, I appreciate you for taking a moment to share your feedback with us about your hotel experience. I am sorry for the issues you encountered with the noise levels, general upkeep of the in-room amenities, and lack of a blow dryer. We are known to have the best accommodations, and I understand your dismay if this was not reflective of our brand standards. I have shared your valuable feedback with the hotel management as a resource for inspection and correction. On a positive note, I am happy to read you highlighted our hotel location and hospitable hotel staff. Thank you again for letting us know where we can improve. We hope to serve you soon and show you the genuine IHG Hotels and Resorts experience. Warm regards, Zel N. Case Manager IHGService
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Belinda E wrote a review Oct 2022
Brisbane, Australia
4.0 of 5 bubbles
We had a last-minute change of plans due to a flight cancellation and ended up needing emergency accommodation for one night. Holiday Inn was very accommodating and definitely calmed a stressful situation. We got in considerably earlier than expected after a long flight from Australia plagued with delays. They kindly arranged an early check in, provided parking for a small fee and the front desk staff were very helpful suggesting places nearby for food and refreshment.

Breakfast and facilities are average, but the location is wonderful with the bustling front street only about a block's walk. Thanks again to the staff for their kindness. It really made all the difference as we were simply exhausted by the time we arrived. The front desk staff were also very helpful providing cutlery packs for takeout food and additional towels.
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Date of stay: September 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jplapis wrote a review Mar 2020
Columbus, Ohio
3.0 of 5 bubbles
We wanted an inexpensive hotel in Kona to stay in after going on a long tour that would get us back late. So we picked this Holiday Inn Express. Being Kona, it was still expensive but not 500 a night. Located off a main road, there are some shopping and restaurant options in walking distance. But we were not there for that. Our room SMELLED like mildew. They need to tear out that aged carpeting. It was clean enough, room was large, but smells will ruin a room.
The pool was evidently not in use. Water was murky and dirty.
Even the complimentary breakfast was average. Here we are in Hawaii, a fruit paradise, and they serve the same commercial apples, bananas and oranges that a hotel in Ohio would use. Why not purchase local fruit?
We were glad the hotel was conveniently located to Saddle Road so we could get the heck out of there and off to Hilo the next day.
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Date of stay: March 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel
Responded 13 Apr 2020
Hello jplapis, Thank you for your stay and for taking the time to writing us your feedback.Our hotel focus in in your satisfaction. I have read your comments and I'm sorry that you have issues with your room carpeting, the smell and dirty water of the pool among other things. I have shared your comments with our general manager. They have review your feedback and establish a plan to prevent these issues from happening again. I will like to invited you to come and stay with us on your next travel. Best Regards, Oscar C. Case Manager IHG Service
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Izzy wrote a review Jan 2022
Minneapolis, MN
5.0 of 5 bubbles
We spent 8 nights over Christmas at the Holiday Inn Express in Kailua Kona. It made for a great affordable stay. Room was spacious with two comfortable queens and a sofabed. Window opened to let fresh air in. Breakfast was fantastic. At other hotels we've experienced limited breakfasts due to the pandemic but this one had many hot and cold options. Omelet, bacon, spam, rice, biscuits and gravy, sausage, several cereal options including Krave, Froot Loops, Frosted Flakes, bagel, muffins, cinnamon rolls most days, guava orange juice, milk, yogurt, coffee, boiled eggs, apple. They can run out so earlier is better. Breakfast attendants were in constant motion to keep up with the line. They deserve a raise and an additional staff member to assist. The breakfast area was open air which was a comfortable temperature and feels safer eating there. Easy walk to Alii drive, past the orange bins to a sidewalk. We found the location convenient to drive south for snorkeling or north for the best beaches. Towels were always available at the front desk, no shortage despite the busy holiday week. We have stayed in numerous Holiday Inn Expresses over the years. This one was perfectly on brand, better than expected.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Answer from Jay B
Sooke, Canada333 contributions45 helpful votes
The best way to get directions is google maps. You basically get on highway 11 south from from the airport to Kona for about 15 minutes, right on Ali'i Rd and left on Sarona.
occams-razor asked a question Apr 2020
Antioch, Illinois87 contributions69 helpful votes
is there a daily resort fee? is parking still $10/day?
Answer from Jay B
Sooke, Canada333 contributions45 helpful votes
No resort fee. Parking $10/day
Answer from jim12alabama
Alabama54 contributions35 helpful votes
I looked for the address of the Daylight Mind Coffee Co. and found more than one address. Check your wedding venue address and mapquest the route between the address and the address of the Holiday Inn Express, which is 75-146 Sarona Road, Kona Hawaii 96740. You could also call the hotel, and I'm sure they would be able to tell you how close they are to your wedding. Have fun!
…
carlv888 wrote a tip May 2024
Seattle, Washington342 contributions183 helpful votes
3.0 of 5 bubbles
"Book an upstairs room. Ask for a dehumidifier."
Read full review
triptaker204 wrote a tip Nov 2023
Kansas City, Missouri9 contributions17 helpful votes
1.0 of 5 bubbles
"STAY AWAY FROM the IHG Holiday Inn Express Kailua-Kona, HI!! "
Read full review
Climber81322 wrote a tip Aug 2022
6 contributions3 helpful votes
2.0 of 5 bubbles
"Choose a different hotel"
Read full review
Explore203784 wrote a tip Jul 2022
Rohnert Park, California202 contributions3 helpful votes
4.0 of 5 bubbles
"Avoid parking on the street or you will get a parking ticket."
Read full review
Islandguy808 wrote a tip May 2022
Hilo, Hawaii174 contributions107 helpful votes
4.0 of 5 bubbles
"Top floor (3) would probably be best."
Read full review
…
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PRICE RANGE
R 3,910 - R 5,417 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES KAILUA-KONA, AN IHG HOTEL - Reviews & Price Comparison (HI)

Frequently Asked Questions about Holiday Inn Express & Suites Kailua-Kona, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Nearby attractions include St. Michael the Archangel Church (0.2 km), Hulihe'e Palace (0.3 km), and Mokuaikaua Church (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Conveniently located restaurants include Kona Coffee Cafe, Scandinavian Shave Ice, and Fish Hopper Seafood and Steaks.
Are there opportunities to exercise at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express & Suites Kailua-Kona, an IHG hotel?
Many travellers enjoy visiting Hulihe'e Palace (0.3 km), Kamakahonu National Historic Landmark (0.6 km), and Ahuena Heiau (0.6 km).
Is Holiday Inn Express & Suites Kailua-Kona, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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