Uncle Billy's Kona Bay Hotel
600 reviews
#13 of 14 Hotels in Kailua-Kona
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75-5739 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1736
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About
#13 of 14 hotels in Kailua-Kona
Location
Cleanliness
Service
Value
Located on the Island of Hawaii, Kona Bay Hotel offers budget friendly accommodations in the heart of historical Kailua-Kona village. Steps away are shopping, dining, activities, historical sites & cultural events. Accommodations overlooking tropical landscapes, with village and ocean views, allow you to spend your time discovering what our Island of Hawaii has to offer you.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Wifi
Pool
Vending machine
Non-smoking hotel
Outdoor furniture
24-hour front desk
Outdoor pool
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Refrigerator
Telephone
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
Full view
95Great for walkers
Grade: 95 out of 100
57Restaurantswithin 0,5 km
44Attractionswithin 0,5 km
Contact
75-5739 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1736
Getting there
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Despite it's location, okay rooms, and so-so price, I would not stay here again due to the absolutely terrible hospitality. The front counter was rude from the start, mostly the manager on-duty... the girl at the counter was fine. The internet did not work the entire two days I was there. I inquired about this multiple times. The manager said internet service was out on the whole island. Yet it worked great at the coffeeshop across the street. I was having trouble with my keys my entire stay. They treated me like I was an idiot that didn't know how to use hotel keys. I spend 100 plus nights a year in hotels etc. and I don't remember having key problems ever before. On the last day as I was trying to check out, I was forced to go back and forth to my room on the top floor 3 times due to the card keys they kept making me not working. I insisted on the fourth time at the front desk that they send someone to my room. Sure enough, I couldn't get in because the lock battery was dead. Did I get an apology? Nope! I was treated like an idiot and that I should have known the lock's battery was dead. All of this incompetence and bad hospitality cost me two hours of hassle. By the time it was resolved, I had to go straight to the airport. I did not have time to go snorkelling just down the street... the main reason why I stayed in Kona. With friendly staff, I would consider staying here again and might even recommend it depending on price. I do not go on vacation to deal with rude people that depend on tourism but don't like tourists.…
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Date of stay: January 2021
Rooms
Cleanliness
Service
Helpful
First of all my room was not ready at check in so the guy at reception said I could sit at by the "pool" and wait. If anyone actually swims in there it must be on a dare. The water was murky and trash was floating around in it. When my room was finally read I walked in to find mold all over the chipped ceiling tiles, rust stains in the sink and shower, and multiple cigarette burns on the bed spread. I didn't want to touch the walls because I couldn't determine the origins of those stains! The other hotel guests were load, drunk, and sketchy. I complained about the parting and arguments until 4am to staff. Nothing. Stay away or wear a hazmat suit and earplugs when you sleep.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: Go to another hotel
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1 Helpful vote
Helpful
We booked last minute and were looking forward to enjoying the location and the atmosphere. Due to Covid-19, it was very quiet. The hotel is in desperate need of a renovation! The room itself was clean--just very old and outdated. The outside lounge area is completely emptied and doesn't look like it has been used in several years. If an investor would renovate it to a mid-century modern look, it would bring the place back to life. Awesome location and an easy walk anywhere in town.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Helpful
Besides over charged, the place was ran down, dirty, and disgusting. We had rented 2 rooms for 2 nights, they locked our keys to get back into our rooms after the first night. When I entered my room there was still a dirty towel hanging over the shower rod and and a dirty floor mat in front of the shower. The next day did not give me a new floor mat, nor did I get more coffee and the towels were just tossed on the safe as you walked in. I would never stay in this place again and recommend no one else does.. I should have gotten a refund of my money it was so bad!
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Date of stay: March 2020
Rooms
Location
Service
3 Helpful votes
Helpful
No hot water for three nights out of 7. No towel service three days out of 8. Housekeeping only vacuumed our room once in 7 days. Railing slates were not attached on the bottom making it a hazard for children. New to be remodeled or close for cleaning.
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Date of stay: February 2020
3 Helpful votes
Helpful
PRICE RANGE
US$133 - US$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel uncle billys kona bay, uncle billys, kona bay hotel
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
NUMBER OF ROOMS
130
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Claim Your Listing Frequently Asked Questions about Uncle Billy's Kona Bay Hotel
Which popular attractions are close to Uncle Billy's Kona Bay Hotel?
Nearby attractions include St. Michael the Archangel Church (0.2 km), Hulihe'e Palace (0.2 km), and Mokuaikaua Church (0.2 km).
What are some of the property amenities at Uncle Billy's Kona Bay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and room service.
Which room amenities are available at Uncle Billy's Kona Bay Hotel?
Top room amenities include air conditioning, a refrigerator, and a desk.
Is parking available at Uncle Billy's Kona Bay Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Uncle Billy's Kona Bay Hotel?
Conveniently located restaurants include Kona Coffee Cafe, Kope Lani Heavenly Coffee & Ice Cream, and Scandinavian Shave Ice.
Are there opportunities to exercise at Uncle Billy's Kona Bay Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Uncle Billy's Kona Bay Hotel?
Many travellers enjoy visiting Kamakahonu (0.6 km) and Ahuena Heiau (0.5 km).
Is Uncle Billy's Kona Bay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.