Hotel Neue Post
Traveller (436)
Am Abend erwarten Dich in unserem Hotel in Mayrhofen abwechslungsreiche 5-Gänge-Wahlmenüs
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Hotel Neue Post
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About

4.5
#3 of 42 hotels in Mayrhofen
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Kick back and let your gaze wander from the traditional farmer's parlor over untouched meadows and forests to the snow-capped peaks of the Zillertal Mountains whilst enjoying delicious food - that is the Neue Post summer experience: pleasure and tradition in the middle of Mayrhofen. As family run business in the 4th generation we take special care of you at the Hotel Neue Post and want you to feel cosy and comfortable with us. The best location, the highest level of living comfort, the heavenly Neue Post Spa: our offer is always new, our hospitality always warm and from the heart. Have a good time - with our versatile ideas for you, your friends or your family. Wonderful hikes and bike trails start right in front of our doors. The Mayrhofener cable cars guarantee safe conditions and will bring you comfortably to wonderful mountain adventures full of action, enjoyment and family fun – that’s what the mountains are all about! Your retreat. Your place of longing. Your hotel Neue Post. ️
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Game room
Books, DVDs, music for children
Electric vehicle charging station
Secured parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Swimming pool toys
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Hiking
Horseback riding
Mini golf
Ski rentals
Ski school
Skiing
Aerobics offsite
Archery offsite
Bicycle tours
Billiards
Bowling offsite
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Walking tours
Water park offsite
Board games / puzzles
Nightclub / DJ
Video game console
Children's television networks
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
Ski In / Ski Out
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Family
Charming
Languages Spoken
English, Spanish, Croatian, German and 9 more
Hotel links
Special Offer:Package deal

Location

Hauptstrasse 400, Mayrhofen 6290 Austria
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Kranebitten Airport
40.5 km
See all flights
4.5
4.5 of 5 bubbles478 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Hotel Neue Post garners accolades for its prime location, conveniently close to the train station and village attractions, complete with ample parking. The spotless cleanliness of the establishment receives high marks from guests, as does the inviting family-run atmosphere and modern rooms. The array of amenities, including a lauded spa and pool, along with a rooftop pool and a selection of fine food and wine, contribute to the hotel's perception as a luxury destination that delivers value. While most find the rooms comfortable, some have mentioned a desire for more privacy and amenities. The friendly and helpful service, especially regarding spa and skiing assistance, is also a highlight for visitors.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
Iiris wrote a review Mar 2024
Rakvere, Estonia
+1
Hotel's Favourite
5.0 of 5 bubbles
We stayed at the Neue Post Hotel with our friends for 5 nights in March during our skiing trip and we all found the hotel just perfect.

It is located on the main street so everything is in easy walking distance, the bus stops for the ski buses only few meters from the hotel entrance. However the busy nightlife is still bit further away so that peaceful night's sleep is guaranteed.

The rooms are wonderfully spacious and cozy, providing a comfortable retreat after a day of skiing.

The restaurant served delicious food, offering a variety of options to suit different tastes for breakfast, lunch and dinner.

The pool area and spa with different saunas on the ground floor was pleasantly quiet. Often we found ourselves as the only guests there. However, the rooftop pool was quite busy, but still was worth going to every day because of the great views and the overall atmosphere.

For skiers and snowboarders the hotel has a separate ski room on the ground floor where you can conveniently leave your equipment to rest and dry.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 18 Mar 2024
Dear Iiriz, Thank you very much for your detailed review. We are very happy about it and hope to welcome you back soon. Until then, we send our best wishes from Mayrhofen Your family Pfister - Hotel Neue Post
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medicsLondon wrote a review Jan 2020
London
4.0 of 5 bubbles
We stayed in this hotel for one week with some friends for a week’s ski holiday as half board. This hotel is a very comfortable, traditional and homely hotel with comfortable rooms. The restaurant is modern, the food was excellent with a good variety every evening. The wine list was varied and very good. The bar is in the centre of the hotel but the service can be a bit slow during busy hours.
The hotel is run by a family, and their love and pride for this hotel is very obvious. The staff are excellent, especially Ester, our waitress in the restaurant.
The boot room is spacious but can be crowded in peak hours with little space to move if putting on boots.
The only negatives were the bathrooms which were very basic and in need of upgrading. Also, there is no lift from the boot room to the outside so be prepared to walk up and down steep steps in ski boots. The location is also slightly further from the main lift but there is an efficient ski bus from just outside.
We did have a very comfortable stay, so much so that we are looking to book again for next year.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neue_Post_Mayrhofen, Inhaber at Hotel Neue Post
Responded 03 Feb 2020
Hallo medicsLondon. Danke für deine tolle Bewertung. Familie Pfister und Mitarbeiter
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Celia R wrote a review Jun 2022
Hexham, United Kingdom
5.0 of 5 bubbles
We recently had a wonderful week in this fabulous hotel.
The staff were all lovely and could not have been more helpful. We were given an upgrade as it was our wedding anniversary and we’d been slightly disappointed with the view from our original balcony.

We stayed half board and the food at this hotel was outstanding with the usual large buffet selection for breakfast. Cake in the afternoon (which we never actually had as we were away up a mountain), then in the evening a sumptuous six courses of high quality food. The hotel was situated very close to both the train station and bus route but even with our balcony window open at night we were never disturbed by any vehicular or other sound.

The grounds of the hotel were stunning with ample seating and shade. They have their own tiny chapel in the garden which also has a beautiful water lily pond. There was an outdoor swimming pool with its own natural plant filtration system. There was also a really warm indoor pool and jacuzzi. We had a game of ten pin bowling in their own underground three lane bowling alley.
We weren’t there long enough to do or see everything on offer.
There is an underground passage which links the St. Josef, which our room was in, to the main hotel. We did use this facility when it was raining one day.

If you like antiques the hotel, which has been designed to a very high standard has dotted around it loads of antique furniture and it is amazing how the hotel gels with a real mix of ancient and modern.

It was very easy to get around and there were several cable cars close by to get us up the mountains. We made full use of the Ziller cards (100 euros each) which allow you to go up and down once each day. You also use the card for the train and buses. It is definitely a good buy.

I’d go back to this hotel tomorrow even though there is a long transfer time of three hours to and from Salzburg Airport. It is much closer if you can get a flight to Innsbruck.

I don’t know if anyone who works at the hotel actually reads these reviews but I simply want to say to them thank you again for a wonderful stay.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark C wrote a review Feb 2023
United Kingdom
5.0 of 5 bubbles
We arrived on Saturday 25th Feb and are staying 4 nights in the hotel with half/ 3 quarters board.

The hotel is very nice and it blends both the modern interiors with a traditionally Tyrolean style in perfect balance to create a really clean and inviting place to stay in a good location of the Main Street up to the Penkenbahn.

The staff in the hotel are all very polite and friendly and the front desk is very helpful with anything you need. The roof top pool is one of the best in Austria, surely and the hotel has a billiards room, games room, hi-tech gym. The indoor pool and spa are really nice and basically brand new.

The hotel food is really nice on the half board, the starter is from the buffet but individually prepared. Salad bar, soup, desert and cheese course all excellent.

The hotel bar is also has a great interior and is a lovely place to have drinks before and after dinner.

The hotel has a mix of guests from families, couples and singles on ski weekends, but all seem to blend in with no problems.

Overall delighted we chose this hotel and our stay has been very comfortable and great value for the quality you receive.
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Date of stay: February 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 27 Feb 2023
Dear Mark, first of all thank you very much for your detailed review. It is the best feeling for us to read when our guests feel comfortable and everything was to your satisfaction. It would be very nice if we could welcome you again soon. Until then we send you all our love, Your family Pfister, Hotel Neue Post
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Andrew D wrote a review Feb 2020
London, United Kingdom
5.0 of 5 bubbles
Nice hotel and spa in Mayrhofen. Friendly, helpful staff, lots of nice little touches.

I was staying in the 2nd building (across the road from main hotel), access to main hotel (and spa/dining/bar) via a subterranean walkway. Room was clean and modern with a nice mountain view.

Breakfast and dinner were good with a range of options available. Bar served a range of drinks, with music every night (not lively but always busy with people relaxing).

Spa was great, with a pool, multiple saunas, steam room and multiple relaxation areas. Can get busy at peak times (5-7pm) but most of the facilities were large enough to cope.

Ski bus stops outside or lift is a 5-8 min walk (up a small hill). Parking available 1 min walk from hotel.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neue_Post_Mayrhofen, Inhaber at Hotel Neue Post
Responded 09 Feb 2020
Hallo Andrew. Dankeschön für deine super Bewertung. Familie Pfister und Mitarbeiter
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Natalie P wrote a review Jan 2020
Nashua, New Hampshire
4.0 of 5 bubbles
We loved our stay at the Neue Post in Mayrhofen. It was warm, homey, and the staff were extremely friendly. The food was out of this world as well! Spa was absolutely amazing.

Only two things are keeping this place from being 5 stars. Our room smelled like moldy, sweaty ski socks when we entered for the first time. We couldn't air it out, but I think if the carpets were replaced it would eliminate that issue completely! The other was the DJ. He had music going every single night of our stay until midnight and we could hear it on the 4th floor. This may be attractive if you enjoy music and dancing, but not our thing. We wish he played a little quieter so we weren't constantly woken up.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neue_Post_Mayrhofen, Inhaber at Hotel Neue Post
Responded 03 Feb 2020
Hallo F7051PHnataliep. Danke für deine tolle Bewertung. Familie Pfister und Mitarbeiter
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Michelle L M wrote a review Jan 2023
5.0 of 5 bubbles
I have just returned from an amazing stay at the Hotel Neue Post. The staff can’t do enough for you and the location is excellent for both the Penkenbahn (walking distance) and Ahornbahn (very short ski bus journey), shops and restaurants should you not have booked a dining package.

We had a bedroom across the road from the main hotel, it was modern and the beds were very comfortable, my only complaint was the hairdryer, which was wall mounted and overheated very quickly. The food (we had a breakfast and dinner package) was absolutely superb with a great selection. The roof top pool is a must after a days skiing and is open to children until 6pm, the views are beautiful.

I cant recommend this hotel highly enough and look forward to returning next year.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 10 Jan 2023
Dear 211michellelm! Thank you very much for such nice words about our hotel. We are delighted that you enjoyed your stay with us so much. We would be very happy to welcome you again soon. Until then, we send you our best regards from the Hotel Neue Post in Mayrhofen, your family Pfister
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Jones wrote a review Mar 2022
Leeds, United Kingdom
+1
5.0 of 5 bubbles
We had a 3 night stay at Hotel Neue Post we upgraded to the deluxe double pool entrance room which was out of this world. The decor was sumptuous. The decor throughout the hotel was to a top standard it was immaculately clean. The facilities were excellent, the meals were included in the room price and consisted of a 5 course mea each evening which was excellent, the breakfast buffet had everything you could think of, lunch was also included however we did not try this out but I can only imagine it would of been to the high standard of breakfast and dinner.

This hotel is a must stay.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 01 Apr 2022
Hallo Jasmine. Danke für deine super Bewertung. Familie Pfister
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Lenka C wrote a review Aug 2020
Prague, Czech Republic
3.0 of 5 bubbles
As a whole, pleasant stay but we expected a bit better. Great staff, friendly and welcoming. For Austria, exceptional cuisine when dinner served, buffet (which was unfortunately 3 of 6 evenings) rather average and heavily meat driven. New part of hotel (Berglust, spa) is beautiful, old part (where we stayed) is however close to need of renovating, esp. bathroom. I would appreciate new towels (too hard and thin for a wellness hotel). Great spa, possibility to rent mountain bikes for half normal price, nice massages. Part of services we hoped for (and based our choice on the promise) could not be delivered (eg their wonderful old winebar cellar stayed closed, they were not able to find two people to ask for tasting during the whole week - though the huge hotel was nearly full (and statement on website that tasting runs 2x a day). Disappointing.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 30 Aug 2020
Hallo 208lenkac Danke für deine Bewertung. Familie Pfister
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Jess G wrote a review Dec 2023
+1
5.0 of 5 bubbles
What a fantastic trip. The staff are so welcoming and helpful. The food was such high quality - far beyond what we had expected and you have a dedicated table for breakfast and dinner which is lovely because you can get to know your server and other guests.
The spa facilities are excellent - the massage I had was one of the best I've had as well.
You really feel this is a family run hotel with true love and care that goes into small details for their guests. We will be coming back next year.
Not only is this luxury but also value for money
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wi Pf, Geschäftsführer at Hotel Neue Post
Responded 01 Jan 2024
Thank you very much for your great feedback. We are delighted and hope to welcome you back soon. See you soon at the Hotel Neue Post in Mayrhofen Your family Pfister
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Answer from piwiak
Szczecin, Poland84 contributions104 helpful votes
Till and of February only part wad modernized.
Redway123 asked a question Jan 2020
Brighton, United Kingdom1 contribution14 helpful votes
Is the hot tub/ sauna/jacuzzi/spa only for guests? Or can non-guests pay to use these?
Tirol, Austria9 contributions
Hallo. Sorry, the SPA is only for hotel guests. Familie Pfister
Tirol, Austria9 contributions
Hallo. Pool area from 7 am to 8 pm. Spa area from 3 pm to 8 pm.
4realWokingham asked a question Sept 2018
Hampshire, United Kingdom104 contributions41 helpful votes
How close is it to the lifts?
Tirol, Austria9 contributions
Hallo. Directly in front of the hotel is a shuttle service to the cable car. It takes you less than 5 minutes to the lifts. If you want to go by food it is 500 meters or 10 minutes. Hope to welcome you soon in Mayrhofen Familie Pfister
Ahadalhazmi asked a question May 2017
Jeddah, Saudi Arabia28 contributions27 helpful votes
is this hotel easy to arrive with taxi?
Answer from Moose507
Sark, United Kingdom48 contributions28 helpful votes
Yes it is just off the main road so traffic can get to it easily, and you can easily get to Mayrhofen by train and just walk a couple of minutes to the hotel,
Freedom33076006696 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Be careful on the curved stairs down to reception, I slipped once when taking the inside route."
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Mark C wrote a tip Jan 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Book your ski locker at Brundl Sport to avoid carrying skis up the hill every day."
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Andrzej C wrote a tip Mar 2023
2 contributions
5.0 of 5 bubbles
"No"
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hkwino wrote a tip Mar 2023
London, United Kingdom5 contributions
5.0 of 5 bubbles
"stay in the main hotel - if you can get a room by the rooftop pool, do"
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Sarah wrote a tip Feb 2023
8 contributions
5.0 of 5 bubbles
"Make sure to use the roof top pool and spa and BBQ night is out of this world!"
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Not the right property for you?
There are more places to choose from in the Mayrhofen area.
PRICE RANGE
R 5,099 - R 6,822 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsTirolMayrhofen
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL NEUE POST - Reviews & Price Comparison (Mayrhofen, Austria)

Frequently Asked Questions about Hotel Neue Post
Which popular attractions are close to Hotel Neue Post?
Nearby attractions include Mayrhofner Bergbahnen (0.03 km), Mayrhofen Parish Church (0.1 km), and Marktgemeindeamt Mayrhofen (0.2 km).
What are some of the property amenities at Hotel Neue Post?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Neue Post?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Neue Post?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Neue Post?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Neue Post?
Conveniently located restaurants include Goldkind, El Toro Steak und Tapas, and Kostner.
Are there opportunities to exercise at Hotel Neue Post?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Neue Post located near the city centre?
Yes, it is 0.3 km away from the centre of Mayrhofen.
Are any cleaning services offered at Hotel Neue Post?
Yes, a clothes dryer and a washing machine are offered to guests.
Are pets allowed at Hotel Neue Post?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Neue Post offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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