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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 22/01/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/01/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 18 in Custer
Location
Cleanliness
Service
Value
Located in Custer,SD, the Best Western Buffalo Ridge Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Indoor pool
Breakfast buffet
Vending machine
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
16Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
310 W Mount Rushmore Rd, Custer, SD 57730-1938
Getting there
Car HireSee all Custer car hire
Nearby restaurants
Skogen Kitchen
342 reviews13 minAmerican
Black Hills Burger and Bun Co.
1 700 reviews12 minAmerican
Bobkat's Purple Pie Place
1 705 reviews6 minAmerican
Pizza Works
601 reviews12 minItalian
See all nearby restaurantsNearby attractions
Custer County 1881 Court House Museum
102 reviews12 minSpeciality Museums
Custer County Candy Company
32 reviews13 minSpeciality & Gift Shops
Grizzly Gulch Adventure Golf
18 reviews2 minMiniature Golf
Custer, SD, Territorial Courthouse & Museum
3 reviews4 minPoints of Interest & Landmarks
See all nearby attractions626Reviews9Q+A63Room tips
Reviews
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Popular mentions
Called motel directly to make reservations. Explained that handicap room wasn't required but needed room near lobby due to husband broke neck, has cancer and heart disease. Is unable to walk distance. Was assured it would be near lobby. Room 105 was near the end of wing. Was told handicap was located in back and even farther from lobby. First night, about 10:30 pm, found large spider in sink. Captured it and took it to lobby. Was told it was harmless wolf spider and very common in Black Hills. Later a front desk employee came to ask if we wanted another room. I told her we needed one near lobby. Nope, only room available was right next door. Found another spider next evening in bathroom and next day, one was on luggage. When hanging our clothes, noticed entire rack was about to fall off wall. Didn't hang heavy coats on it. Toilet paper holder (recessed) would fall out every time we touched it. Breakfast was limited; no meat of any kind. Scrambled eggs 2 mornings; biscuits and gravy next morning. Manager acted obtuse when I was trying to explain clothes rack needing repair. Kept asking "In the closet?" Room does not have a 'closet'. When I said near the sink, she said "Oh, that's the closet.". Friends (room 103) had to get a blanket from office because air conditioner wasn't operating correctly, would make roaring noise when it came on and changed from heat to cool at will. Manager said filter probably needs changing, something must have flown into it. On the upside, beds were comfortable and parking at door is a big plus. We stayed here in 2017 and had a wonderful experience. Not this time.…
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn
Responded 3 days ago
Thank you for your review Gary. Thank you for reporting your problems at check out. We did have maintenence take a look at the closet rod and resecure it. We did contact our pest control regarding the spiders that you found and also awarded you 2000 rewards points for inconvenience it caused providing you a receipt to show that the points had been awarded. I know this does not reverse the incident but we have tried to make it right as well as correct the issue. We offer many options at our complimentary continental breakfast, scrambled eggs, hard boiled eggs, sausage, pancakes, French toast, yogurt with topping options, three different kinds of juice, regular coffee, decaf coffee, two hot tea options, fresh fruit such as apples, bananas, and oranges, oatmeal with topping selections, muffins and danishes. Unfortunately we are no always able to meet every guests dietary restrictions, as you stated previously. We also have had maintenence look at the HVAC system within the room to ensure that it is running correctly. The handicap room that you inquired about is indeed in the building attached to the pool in the lowest parking lot, further from where your room was located to the distance to the lobby. This was also illustrated on the property map given to every guest at check in. We wish you the safest of travels and hope that you enjoyed the scenery and beauty that the Black Hills offers.
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Hotel's Favourite
I was pleasantly surprised with the Best Western Buffalo Ridge Inn. The property is an old, maybe 50s or 60s style roadside motel, with one and two story buildings. On arrival, the property was very clean and well-maintained. Check-in was fast, and service good. Our party had two rooms, one in a one-story, and one on the second floor of the two-story. I’m used to staying in modern-styled hotels, and was pleasantly surprised with how nice, clean, and we’ll appointed the newly-remodeled rooms were. The layout reminded me of the roadside motels we stayed at on family road trips when I was a kid. These rooms were appointed with modern fixtures, furniture, good air conditioning, coffee maker, hair dryer, microwaves, TVs, refrigerators, and a very comfortable bed—Plus, a really good shower. Even though this is a pet-friendly hotel, the rooms and carpets were spotless. I have stayed in several different hotels for over a month so far this year, and this one was the cleanest, nicest, and had the best breakfast. A bonus is the nostalgic vintage charm. If you are towing a trailer like we were, I’d recommend arriving early to claim your parking spot. (There are several available behind the main building, and in the main lot). I will definitely stay here again.…
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Date of stay: June 2021Trip type: Travelled
Room Tip: Pets are allowed and the rooms are spotless. Arrive early if towing a trailer for best parking...
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1 Helpful vote
Helpful
Response from Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn
Responded 11 Jun 2021
Thank you so much for your recent stay, and taking the time to provide us with feedback. I am so glad you enjoyed your stay. See you Soon! Amanda Blume - GM
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We are best western members and stayed at this property for two nights while in the area. The staff were friendly and helpful, the room was clean and comfy, and no problem with (street) noise. It is conveniently located to shops and restaurants as well as Custer state park and other attractions
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn
Responded 1 week ago
Thank you for your review. We are so pleased that you enjoyed your stay at Best Western Buffalo Ridge Inn. We look forward to seeing you next time you are in the area. Safe Travels!
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Friendly staff. Room was great for the price. Breakfast staff was helpful. This location is great for seeing the area. Some nice shops and restaurants in Custer too. We didn't spend a lot of time in the room. Too much to see in South Dakota.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jessica Noteboom, Marketing at Best Western Buffalo Ridge Inn
Responded 1 week ago
Thank you for your review. We appreciate your feedback. We are very fortunate to have some of the best staff in the Black Hills. The staff at Best Western wants all our guests to have a comfortable stay. We look forward to seeing you again in the future and wish you the safest of travels!
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We stayed for one night as we were attending the 2021 Round Up. We were gone much too early ( 4.30am) for breakfast, however the check in ( we used express check out ) and the room were both very good. While not a five star hotel, it is quite comfortable for an overnight stay,
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Date of stay: September 2021Trip type: Travelled
Value
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
US$82 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western buffalo ridge hotel custer, best western custer, custer best western
LOCATION
United StatesSouth DakotaCuster
NUMBER OF ROOMS
88
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Claim Your Listing Frequently Asked Questions about Best Western Buffalo Ridge Inn
Which popular attractions are close to Best Western Buffalo Ridge Inn?
Nearby attractions include Custer State Park (1.0 km), Sunday Gulch Trail (1.0 km), and Custer County 1881 Court House Museum (0.9 km).
What are some of the property amenities at Best Western Buffalo Ridge Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Buffalo Ridge Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Buffalo Ridge Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Buffalo Ridge Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Buffalo Ridge Inn?
Conveniently located restaurants include Skogen Kitchen, Black Hills Burger and Bun Co., and Begging Burro Mexican Bistro & Tequila Bar.
Are there opportunities to exercise at Best Western Buffalo Ridge Inn?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Best Western Buffalo Ridge Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Buffalo Ridge Inn?
Many travellers enjoy visiting Four Mile Old West Town (5.9 km).
Is Best Western Buffalo Ridge Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.