We stayed here for one night in March, 2022 on our way out West. The inn was the perfect place for us. Our needs were simple -- we only needed a place that had comfortable beds and was clean, safe, friendly, and had a budget price-tag. This inn "checked all the boxes", even though the rooms are a bit dated and the inn appears to be an older building that was renovated. It is independently run under some kind of licensing agreement with Wyndham, so it has to meet their standards. The owner and his son were very friendly and offered us assistance with our luggage (which we respectfully declined). The room had a small microwave and refrigerator. Breakfast in the morning was quite adequate and had most of the usual breakfast offerings. Since we were staying midweek, the price was extremely low. A good place if you're not looking for luxury and you want to save some $$.…
The clerk just wanted to control the conversation and argue. It appeared to me he was trying to take my driver's license number and info. the way he was hiding it off to the side as he (swayed and) entered info. off my license, so I asked for it back. This appeared to greatly offend him because then he would only aggressively speak to me and tell me I should get a state ID to use then, which he continued for at least 6 minutes. I avoided arguing and just kept saying I wanted to just check in, and kept trying to hand him my credit card, to just finalize the check-in. He just kept forcing an argument over me getting a state-issued ID in addition to my drivers' license (which I checked on since, and we can't do). Finally he said we could check in, but did we want to see the room first. As the place was run down and in need of repairs, my sister said "Yes". Then he started trying to argue with her about her opinion of the place. She then looked on her phone and told me she found another place, and he threw his hands up and said he wouldn't accept us into the motel, and was going to call 911 to have us thrown out. We peacefully, gladly left. We are still amazed at how he treated us regarding using a state issued ID. It is bazaar. The Quality Inn down the road was really nice, and actually cost $20 less per night.…
The staff are friendly and the room was generally clean although worn. For example, the toilet seat was chipped, the shower had mold on the grout and the carpet was vacuumed but quite stained. They did make up for it by giving you extra toiletries which was a nice touch. There were also no Covid protocols being taken although in fairness South Dakota does not require Covid precautions despite the CDC recommendations.
Staff was great. Breakfast was typical, small continental hot breakfast. Rooms were clean and comfy. No bugs. No pool or other amenities but in a great location close to Custer State Park, Mount Rushmore, Crazy Horse, many other attractions and lots of good food, and shopping.
Room was nice. It was a business suite, it had an extra counter area, with a extra sink and the coffee pot and ice bucket. The fridge and microwave was at the end of the counter. Was clean, staff was nice and friendly. Breakfast had waffles, yogurt. coffee, tea, fruit. breakfast area looked clean.
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